Carpet Consultants Introduce
Introduction / Overview: More Than Carpet, Your Full-Service Home Goods Partner
For residents in the Middle River, Baltimore County, and surrounding Maryland areas, Carpet Consultants has established itself as a trusted name in the "home goods store" category, specializing in the most foundational and transformative home products: flooring. While their name suggests a focus on carpet, this locally owned and operated company, with over 20 years of experience serving the Baltimore area, is a complete flooring and home finish contractor. They are experts in transforming living spaces through the installation of all major flooring types.
Carpet Consultants is committed to taking the hassle out of home renovation. They understand that choosing the right floor can be challenging, which is why they offer a unique buying experience that prioritizes customer service and convenience. Since partnering with Mohawk in 2000 as an exclusive Mohawk ColorCenter Dealer, they have combined extensive product knowledge of top brands with a focus on delivering quality flooring solutions that fit every style, lifestyle, and budget. From luxurious carpets in thousands of colors to the handcrafted beauty of exotic hardwoods and the durability of vinyl plank, their selection is designed to meet the diverse needs of Maryland homeowners.
Their business model is built around making the process easy and providing clear value, including guarantees to beat competitors’ pricing and offering comprehensive warranties. This holistic approach has solidified their reputation as a go-to source for high-quality, professional home improvement services.
Location and Accessibility
Carpet Consultants maintains a physical presence in the Middle River area of Baltimore County, offering a convenient location for in-person visits, alongside their highly popular mobile service.
The store and showroom is located at: 11501 Pocomoke Ct, Middle River, MD 21220, USA.
This location provides easy access for customers in Middle River, Essex, White Marsh, and the broader Baltimore metropolitan area. The typical store hours are Monday through Friday, 7:30 am to 5:00 pm, though customers are encouraged to call ahead to ensure personalized attention.
Recognizing the importance of accessibility and convenience, Carpet Consultants offers several accommodations and service options:
- Wheelchair Accessible Parking Lot: Ensuring ease of access for all visitors to the physical location.
- Free Shop at Home Service: A premier service where flooring experts bring samples directly to your home, allowing you to select the perfect material and color within your own lighting and décor.
- Delivery and Onsite Services: Providing professional delivery and full-service onsite consultation and installation.
Services Offered
Carpet Consultants is a full-scale home goods contractor focused on all aspects of flooring, from selection to maintenance.
- Flooring Sales and Design Assistance: Personalized guidance from expert designers to choose from a vast inventory of carpet, hardwood, laminate, sheet vinyl, luxury vinyl tile, and ceramic tile.
- Professional Installation Service: Certified installation experts handle the entire process, including the removal of existing floors and the installation of all new products, ensuring a professional and stress-free completion.
- Complete Carpet Cleaning and Restoration Service: Offering post-installation and ongoing maintenance, including professional carpet cleaning and flood restoration services.
- Free Full-Service In-Home Estimates: Providing complimentary, comprehensive estimates in the home to ensure customers are fully aware of all options and costs involved in their remodel.
- Specialized Product Lines: Exclusive dealer status for Mohawk ColorCenter products, along with a wide range of other major manufacturers.
- Financing Available: Offering options like the Mohawk Store Credit Card to help customers manage their investment in new home furnishings.
Features / Highlights
The core features of Carpet Consultants are centered on providing Maryland customers with confidence, convenience, and superior value.
- Locally Owned and Operated: Serving the Baltimore area for over 20 years, building a strong local reputation for service and reliability.
- Price Guarantee: Offering a guarantee to be $100.00 lower than any advertised price, ensuring competitive value.
- Extensive Warranty Commitment: Providing a 10-Year Warranty on installations, offering long-term peace of mind.
- Worry-Free Guarantee: Including a Mohawk 60-day satisfaction guarantee, ensuring the customer is happy with their selection before the job is considered complete.
- “Shop at Home” Convenience: A highly valued service that brings the showroom to the customer, saving time and ensuring the best color selection.
- Knowledgeable Sales Team: Sales staff, like Gary mentioned in customer reviews, are noted for being friendly, knowledgeable, and helpful in the decision-making process.
- Professional Installation Crews: Praised for being great, professional, efficient, and doing an amazing job, particularly with modern products like vinyl plank flooring.
- Full-Spectrum Service: The ability to handle not just sales and installation, but also cleaning and restoration, making them a single point of contact for the life of your floor.
Contact Information
To schedule a free estimate, request a "Shop at Home" consultation, or visit the showroom, use the following contact details:
Address: 11501 Pocomoke Ct, Middle River, MD 21220, USA
Phone: (410) 321-9771
Mobile Phone: +1 410-321-9771
What is Worth Choosing Carpet Consultants
For Maryland homeowners, especially those in the Baltimore County region, choosing Carpet Consultants for your home goods and flooring needs offers a distinct advantage: a powerful blend of comprehensive service and strong consumer protection guarantees. It is worth choosing them because they effectively remove the major stress points of a flooring project.
The unique **Free Shop at Home Service** is a significant value-add, as it eliminates the guesswork often associated with viewing samples in artificial store lighting. By seeing the vinyl plank, hardwood, or carpet options directly in your home, you ensure your final color decision is perfect. This convenience, combined with their **price matching guarantee** and an impressive **10-year installation warranty**, means you are making a smart financial and long-term investment. While some logistical challenges may occasionally arise, as noted in one older review, the majority of recent customer feedback highlights a friendly, knowledgeable sales team (like Gary) and installation crews who deliver beautiful, amazing final results, making Carpet Consultants a reliable choice for any Middle River home renovation.
Carpet Consultants Details
Service options
- Delivery
- Onsite services
Accessibility
- Wheelchair accessible parking lot
Offerings
- Installation service
Payments
- Credit cards
- Debit cards
- Credit cards
Carpet Consultants Photos
Carpet Consultants Location
Carpet Consultants
11501 Pocomoke Ct, Middle River, MD 21220, USA
Carpet Consultants Reviews
floor
★ 5★ 4★ 3★ 2★ 1If I could give a zero star I would they came to my home to do my carpet and my carpet isn’t attached to the floor there the contractor go though your belongings. I wouldn’t recommend them good thing is I have cameras
October 15 · Brittany SmithMy new vinyl plank floor looks great!! Gary our salesman was freindly, knowledgeable and left a sample so we could make a final color decision. Definitely recommend! The installation crew was great and they did an amazing job!
August 02 · Chris ParkerTerrell just finished cleaning the carpets in our home. He showed up within the designated window of time, was courteous, respectful and thorough.He even helped me move some bigger items out of the way and back again. Would definitely recommend and use again.
March 08 · Brandy DellaVecchiaWe have worked with this organization for years and realistically their whole staff has been good but Jessica has been exceptional! We are grateful for her and I’d be remiss if I didn’t say that her knowledge and customer service in her respected industry is exceptional.
May 13 · Rs7 700bhpGreat place for all your carpet needs
April 10 · kylie cowan
More Carpets Near Me
Top Notch Flooring America5.0 (31 reviews)5022 Campbell Blvd Suite D and E, Nottingham, MD 21236, USA
Premier Flooring Installation4.0 (42 reviews)9101 Yellow Brick Rd A, Rosedale, MD 21237, USA
RPS Carpet & Flooring Wholesalers4.0 (142 reviews)9003 Yellow Brick Rd, Rosedale, MD 21237, USA
Statewide Flooring4.0 (24 reviews)7850 Rossville Blvd, Baltimore, MD 21236, USA
The Home Depot4.0 (1059 reviews)2703 Pulaski Hwy, Edgewood, MD 21040, USA
Alex Cooper Gallery of Rugs4.0 (4 reviews)908 York Rd Suite 100, Towson, MD 21204, USA
Bel Air Carpet4.0 (34 reviews)807 Baltimore Pike, Bel Air, MD 21014, USA
The Home Depot4.0 (1361 reviews)655 Marketplace Dr, Bel Air, MD 21014, USA
Michaels4.0 (1295 reviews)Tollgate Marketplace, 640 Marketplace Dr, Bel Air, MD 21014, USA
Prism Handcrafted Rugs5.0 (6 reviews)9 W Aylesbury Rd Suite J, Timonium, MD 21093, USA
Spartan Surfaces4.0 (81 reviews)10 S Hays St, Bel Air, MD 21014, USA
Top Notch Flooring America4.0 (104 reviews)111 Fulford Ave, Bel Air, MD 21014, USA
Categories
Top Visited Sites
Kirkland's Home4.0 (239 reviews)
Stone Mountain Flooring Outlet4.0 (6 reviews)
Carpet Express4.0 (55 reviews)
Struck Floors and Remodeling4.0 (9 reviews)
Affordable Floors4.0 (24 reviews)
Tufenkian Carpets New York5.0 (6 reviews)Trending The Carpet Chronicles Posts
The Benefits of Custom Carpets for Your Home Design
Understanding the Cost Differences Between Carpet Types
The Best Carpet for Hot Climates: Keep Your Home Cool & Comfortable
Carpet or Hardwood? Making the Right Choice for Your Home
Should You Choose Carpets or Hardwood for Your Home’s Entryway?
The Importance of Choosing the Right Carpet Thickness for Your Home