Carpet Consultants

- 11501 Pocomoke Ct, Middle River, MD 21220

Introduction / Overview: More Than Carpet, Your Full-Service Home Goods Partner

For residents in the Middle River, Baltimore County, and surrounding Maryland areas, Carpet Consultants has established itself as a trusted name in the "home goods store" category, specializing in the most foundational and transformative home products: flooring. While their name suggests a focus on carpet, this locally owned and operated company, with over 20 years of experience serving the Baltimore area, is a complete flooring and home finish contractor. They are experts in transforming living spaces through the installation of all major flooring types.

Carpet Consultants is committed to taking the hassle out of home renovation. They understand that choosing the right floor can be challenging, which is why they offer a unique buying experience that prioritizes customer service and convenience. Since partnering with Mohawk in 2000 as an exclusive Mohawk ColorCenter Dealer, they have combined extensive product knowledge of top brands with a focus on delivering quality flooring solutions that fit every style, lifestyle, and budget. From luxurious carpets in thousands of colors to the handcrafted beauty of exotic hardwoods and the durability of vinyl plank, their selection is designed to meet the diverse needs of Maryland homeowners.

Their business model is built around making the process easy and providing clear value, including guarantees to beat competitors’ pricing and offering comprehensive warranties. This holistic approach has solidified their reputation as a go-to source for high-quality, professional home improvement services.

Location and Accessibility

Carpet Consultants maintains a physical presence in the Middle River area of Baltimore County, offering a convenient location for in-person visits, alongside their highly popular mobile service.

The store and showroom is located at: 11501 Pocomoke Ct, Middle River, MD 21220, USA.

This location provides easy access for customers in Middle River, Essex, White Marsh, and the broader Baltimore metropolitan area. The typical store hours are Monday through Friday, 7:30 am to 5:00 pm, though customers are encouraged to call ahead to ensure personalized attention.

Recognizing the importance of accessibility and convenience, Carpet Consultants offers several accommodations and service options:

• Wheelchair Accessible Parking Lot: Ensuring ease of access for all visitors to the physical location.
• Free Shop at Home Service: A premier service where flooring experts bring samples directly to your home, allowing you to select the perfect material and color within your own lighting and décor.
• Delivery and Onsite Services: Providing professional delivery and full-service onsite consultation and installation.

Services Offered

Carpet Consultants is a full-scale home goods contractor focused on all aspects of flooring, from selection to maintenance.

• Flooring Sales and Design Assistance: Personalized guidance from expert designers to choose from a vast inventory of carpet, hardwood, laminate, sheet vinyl, luxury vinyl tile, and ceramic tile.
• Professional Installation Service: Certified installation experts handle the entire process, including the removal of existing floors and the installation of all new products, ensuring a professional and stress-free completion.
• Complete Carpet Cleaning and Restoration Service: Offering post-installation and ongoing maintenance, including professional carpet cleaning and flood restoration services.
• Free Full-Service In-Home Estimates: Providing complimentary, comprehensive estimates in the home to ensure customers are fully aware of all options and costs involved in their remodel.
• Specialized Product Lines: Exclusive dealer status for Mohawk ColorCenter products, along with a wide range of other major manufacturers.
• Financing Available: Offering options like the Mohawk Store Credit Card to help customers manage their investment in new home furnishings.

Features / Highlights

The core features of Carpet Consultants are centered on providing Maryland customers with confidence, convenience, and superior value.

• Locally Owned and Operated: Serving the Baltimore area for over 20 years, building a strong local reputation for service and reliability.
• Price Guarantee: Offering a guarantee to be $100.00 lower than any advertised price, ensuring competitive value.
• Extensive Warranty Commitment: Providing a 10-Year Warranty on installations, offering long-term peace of mind.
• Worry-Free Guarantee: Including a Mohawk 60-day satisfaction guarantee, ensuring the customer is happy with their selection before the job is considered complete.
• “Shop at Home” Convenience: A highly valued service that brings the showroom to the customer, saving time and ensuring the best color selection.
• Knowledgeable Sales Team: Sales staff, like Gary mentioned in customer reviews, are noted for being friendly, knowledgeable, and helpful in the decision-making process.
• Professional Installation Crews: Praised for being great, professional, efficient, and doing an amazing job, particularly with modern products like vinyl plank flooring.
• Full-Spectrum Service: The ability to handle not just sales and installation, but also cleaning and restoration, making them a single point of contact for the life of your floor.

Contact Information

To schedule a free estimate, request a "Shop at Home" consultation, or visit the showroom, use the following contact details:

Address: 11501 Pocomoke Ct, Middle River, MD 21220, USA

Phone: (410) 321-9771

Mobile Phone: +1 410-321-9771

What is Worth Choosing Carpet Consultants

For Maryland homeowners, especially those in the Baltimore County region, choosing Carpet Consultants for your home goods and flooring needs offers a distinct advantage: a powerful blend of comprehensive service and strong consumer protection guarantees. It is worth choosing them because they effectively remove the major stress points of a flooring project.

The unique **Free Shop at Home Service** is a significant value-add, as it eliminates the guesswork often associated with viewing samples in artificial store lighting. By seeing the vinyl plank, hardwood, or carpet options directly in your home, you ensure your final color decision is perfect. This convenience, combined with their **price matching guarantee** and an impressive **10-year installation warranty**, means you are making a smart financial and long-term investment. While some logistical challenges may occasionally arise, as noted in one older review, the majority of recent customer feedback highlights a friendly, knowledgeable sales team (like Gary) and installation crews who deliver beautiful, amazing final results, making Carpet Consultants a reliable choice for any Middle River home renovation.

Carpet Consultants

11501 Pocomoke Ct, Middle River, MD 21220, USA