Carpets With a Twist

- 548 NJ-35, Red Bank, NJ 07701

For New Jersey residents planning a home makeover, finding a flooring store that combines an extensive product inventory with top-tier installation expertise is often the biggest challenge. Carpets With a Twist, conveniently located on Route 35 in Red Bank, NJ, rises above the typical home goods store model by operating as a specialized, full-service flooring and tile contractor. This family-run small business, with roots in the industry spanning over 60 years through the Knox family, has served both residential and commercial customers in Monmouth County and beyond for decades.

Despite its name, Carpets With a Twist is a comprehensive flooring depot, offering far more than just carpet. Their product range includes exotic hardwood flooring, laminate, vinyl, luxury vinyl tile (LVT/LVP), area rugs, and a vast selection of ceramic, porcelain tile, natural stone, and granite. This variety positions them as a true one-stop-shop for any room in a New Jersey home, whether you need waterproof flooring for a basement, durable tile for a mudroom, or high-end hardwood for a living space. They even provide services that extend to creating custom showers and kitchen backsplashes, highlighting their specialized tile contractor capability.

The core of their appeal, frequently echoed in customer reviews, is the outstanding service provided by owner Craig Knox and his dedicated team, including staff members like Ashley, Mike, Alex, and Gordy. Customers consistently praise Craig's professional yet engaging demeanor, his honesty in providing quotes, and his commitment to communication, often reaching out via call, email, and text to accommodate busy work schedules—a service level essential for the modern New Jersey professional. Furthermore, the commitment to "perfection" during installation, even on challenging projects like uneven basement floors, ensures that the customer's investment is handled with the utmost care and professionalism. This dedication is backed by a service guarantee, instilling confidence in the quality of both the material and the labor provided.

An added benefit for the environmentally conscious New Jersey shopper is the store's "green" initiative. They actively stock and promote environmentally sustainable flooring products, including SmartStrand carpet made from corn, high-quality stain-resistant carpets made from recycled plastic bottles, and flooring options made from renewable materials like bamboo and cork. This focus on eco-friendly options, combined with the assurance of a professional team who will "exceed expectations" with installation, provides a compelling reason for residents to choose this local Red Bank business over larger, less specialized competitors.

Carpets With a Twist is conveniently situated in the Union Square Shopping Center on Route 35 in Red Bank, NJ 07701. This location offers easy access for customers coming from across Monmouth County and surrounding areas along the busy Route 35 corridor.

• Address: 548 NJ-35, Red Bank, NJ 07701, USA
• Phone: (732) 758-9000
• Showroom Hours: Monday-Friday 10am - 5pm, Saturday 10am - 4pm (Hours may vary seasonally; contacting the store is recommended).

The business is committed to accommodating all customers with clear accessibility provisions:

• Accessibility: Includes a Wheelchair Accessible Entrance and a dedicated Wheelchair Accessible Parking Lot.

As a full-service flooring provider, Carpets With a Twist offers comprehensive solutions that cover every stage of a flooring project.

• Professional Installation Service: Expert installation for all flooring types, including carpet, hardwood, laminate, LVT/LVP, and tile, performed by skilled crews.
• Service Guarantee: A warranty or guarantee on the quality of the installation and service provided.
• In-Home Consultation and Quote: Prompt provision of quotes and in-home measurements, often with accommodation for the customer’s schedule.
• Curbside Pickup: Convenient option for customers who prefer to quickly pick up materials without entering the store.
• Delivery Service: Transportation of purchased flooring and materials directly to the job site.
• In-store Pickup: Standard service for immediate collection of products.
• Tile Contracting: Specialized work in ceramic, porcelain, and natural stone, including complex installations like showers and backsplashes.
• Eco-Friendly Options: Consultation and sales of sustainable flooring products like bamboo, cork, and carpet made from recycled materials.

The standout characteristics of Carpets With a Twist emphasize their specialization, extensive inventory, and unwavering focus on customer relationships.

• Vast Product Portfolio: Offers a diverse, high-quality selection of carpets, area rugs, hardwood, laminate, luxury vinyl, ceramic/porcelain tile, and natural stone.
• Small Business Dedication: Operates as a family-run small business with over 30 years under the current name, prioritizing personal customer relationships.
• Owner-Involvement: Owner Craig Knox is highly involved, ensuring detailed communication, honest quoting, and accommodation for client schedules.
• Installation Excellence: The installation teams, such as Alex and Gordy, are highly praised for their speed, precision, and willingness to tackle challenging subfloor conditions.
• "Green" Flooring Focus: Active promotion and stocking of a wide array of environmentally sustainable and recycled flooring options.
• Stocking Retailer Advantage: Maintains a stocking inventory, which often allows for faster delivery and more timely installations for in-stock items.
• Accepts Major Payments: Convenient payment methods, including Credit Cards and Debit Cards.

Customers interested in scheduling a consultation, getting a quote, or visiting the showroom can use the following information:

• Address: 548 NJ-35, Red Bank, NJ 07701, USA
• Phone: (732) 758-9000

For New Jersey homeowners, choosing Carpets With a Twist is a decision to prioritize specialized expertise, service flexibility, and installation quality over the sometimes-overwhelming general inventory of a major home goods box store. What is particularly worth noting is the unparalleled level of personal customer service from Craig and his team. Customers are not just buying a product; they are entering a working relationship where the owner is committed to accommodating their busy schedule, providing honest quotes that focus on needs versus unnecessary additions, and maintaining communication throughout the project.

The depth of their offerings—from high-quality carpet and exotic hardwoods to specialized ceramic and porcelain tile for intricate bath and kitchen work—means they can handle nearly any flooring or surface project. Their ability to deliver "perfection" on challenging installations, combined with the confidence of a service guarantee, minimizes the typical stresses of a renovation. Ultimately, Carpets With a Twist is the ideal choice for New Jersey customers in the Red Bank area and beyond who seek a small, local business with the product selection and professional capabilities of a large retailer, but with a level of dedication and personalized care that ensures their project is handled with genuine passion and expertise from start to finish.

Carpets With a Twist

548 NJ-35, Red Bank, NJ 07701, USA