Dr. Pepper's Flooring: Expert Hardwood and Carpet Services in Toms River, NJ

Dr. Pepper's Flooring Introduce

For New Jersey homeowners in Toms River, Manchester, Whiting, and the surrounding Ocean County communities, finding a reliable contractor for home improvements is paramount. Dr. Pepper's Flooring, a family-owned and operated small business established in 1985, offers a specialized focus on one of the most transformative elements of any home: the floors. Though the general category may be "laundry" in some online listings, their actual, long-standing expertise is in serving as a comprehensive carpet store and professional flooring contractor, offering both sales and full installation services across multiple flooring types, alongside professional carpet cleaning.

Dr. Pepper's Flooring is committed to providing personalized service and expertise that surpasses large national chains. Their approach involves guiding local New Jersey users through the entire process, from finding the perfect material that matches their lifestyle, budget, and decor to ensuring a quality installation backed by a service guarantee. They carry a wide selection of products, including carpeting, wood flooring (prefinished and unfinished), LVT/LVP (Luxury Vinyl Tile/Plank), and laminate flooring, ensuring they meet both local trends and long-term durability needs.

Location and Accessibility

Dr. Pepper's Flooring is centrally located in Toms River, making it a convenient destination for Ocean County residents to visit the showroom and browse samples. Their physical address is:

Address: 600 Mule Rd, Toms River, NJ 08757, USA

The business strives to make their services and showroom accessible to all community members, offering key features designed for convenience:

Wheelchair accessible entrance for easy navigation into the showroom.
Wheelchair accessible parking lot, simplifying the visit for all customers.
The business is noted as being LGBTQ+ friendly, demonstrating a commitment to welcoming all members of the New Jersey community.

Their operational hours typically include weekdays and a limited Saturday schedule to accommodate busy local residents looking to schedule consultations or pick up materials.

Services Offered

Dr. Pepper's Flooring offers a comprehensive range of services centered around the sale, installation, and maintenance of floor coverings. These services cater to both residential and commercial clients:

Flooring Sales and Supply:
- A wide selection of Carpeting, including national brands like Tarkett Home Carpet.
- Wood Flooring (Hardwood), including prefinished, unfinished, and engineered options.
- Resilient Flooring, such as LVT/LVP and Vinyl/Resilient options, including NAFCO Luxury Tile.
- Laminate Flooring.
Installation and Repair:
- Full Installation service for all product lines, handled by experienced installers.
- Repair services for existing floors.
- Specialized wood floor services, including refinishing, buffing, and custom staining to meet desired colors and finishes.
Carpet Maintenance:
- Carpet cleaning service, utilizing methods such as steam cleaning or dry cleaning as professionally recommended.
- Carpet Repair or Partial Replacement and Carpet Removal.
Customer Convenience and Assurance:
- Service guarantee on installation work.
- Delivery service for materials to the job site.
- In-store pickup for purchases.
- Offering to bring samples directly to the home for easier selection.

Features / Highlights

The greatest strengths of Dr. Pepper's Flooring, particularly as perceived by local users, lie in their specialization and customer-focused approach, especially when handling demanding projects like wood floor installation:

Specialization in Wood Flooring: Customers repeatedly and highly recommend Dr. Pepper's Flooring for their exceptional work on wood floors. Their team demonstrates expertise in handling complex situations, such as replacing floors due to flooding, ensuring the final product (even more expensive materials) meets the customer's budget and exceeds quality expectations.
Personalized and Patient Service: In sensitive situations, such as working with clients following a flood or dealing with elderly family members, the owner and team are noted for being "very polite and patient." This personalized approach includes multiple site visits for measurements and sample reviews, a level of care highly appreciated in the local Toms River community.
Budget Advocacy and Transparency: In one instance, the owner actively worked to meet an insurance company’s lower estimate, even when replacing a floor with a superior product, by remeasuring and finding cost-saving solutions. This proactive budget advocacy is a significant highlight.
Longevity and Local Ties: Operating since 1985, this small business has over 40 years of experience in Ocean County. They live and work in the community, giving them a better understanding of local trends and customer needs than national corporate entities.
Variety of Payment Options: For customer ease, the business accepts a modern range of payment options, including Checks, Credit cards, Debit cards, and NFC mobile payments.

Contact Information

Toms River and nearby New Jersey residents can reach Dr. Pepper's Flooring for showroom visits, consultations, or to schedule a service:

Address: 600 Mule Rd, Toms River, NJ 08757, USA
Phone: (732) 281-1000
Mobile Phone: +1 732-281-1000

What is Worth Choosing

For New Jersey users considering a flooring upgrade, the core value proposition of Dr. Pepper's Flooring is its expertise and reliable execution in wood floor installation. While they offer a full range of services, their consistent, high-quality work with wood flooring—even under challenging circumstances like flood replacement and negotiating with insurance—is what truly sets them apart as a superior choice in Ocean County.

Choosing this local small business means benefiting from a dedicated team that is willing to go the extra mile, offering honest advice on floor preparation and material quality. It is crucial for local users to recognize the distinction in their service: if a complex, high-stakes project like hardwood floor installation or replacement is needed, Dr. Pepper's is highly recommended for their professionalism, fair pricing, and commitment to delivering a great final product. Their longevity, local roots, and commitment to a service guarantee provide the assurance that Toms River homeowners seek for their substantial home investments.

Dr. Pepper's Flooring Details

From the business
Small business

Service options
Delivery
In-store pickup

Accessibility
Wheelchair accessible entrance
Wheelchair accessible parking lot

Offerings
Installation service
Repair services
Service guarantee

Crowd
LGBTQ+ friendly

Payments
Checks
Credit cards
Debit cards
NFC mobile payments
Credit cards

Dr. Pepper's Flooring Photos

Dr. Pepper's Flooring Location

Dr. Pepper's Flooring

New Jersey Ocean County Toms River Holiday City South Mule Road

600 Mule Rd, Toms River, NJ 08757, USA

Dr. Pepper's Flooring Reviews

An average rating of ★4.3 from 37 user reviews.

cleanjobbedroompricewood floorscontractorinstallerhappy

★ 5★ 4★ 3★ 2★ 1

We had them do wood floors in my parents house twice. Both times they did a great job at a good price. Second time we needed a fast turnaround since we had to replace due to a flood. The owner came over, took measurements and brought samples to the house. He then came back a second time to remeasure and find a way to bring the price down to meet the insurance company’s estimate - even though we were replacing with more expensive floor than we previously had. He and his team were very polite and patient with my mom and our situation. I know some folks have had negative reviews here - but I’ve worked with a lot do these types of companies and this team was better than most. Sounds like most of the negative reviews are related to carpeting. I’ll say I’ve never had a company do a great job on carpeting. 1. Carpet these days is made like crap - which is out of their control 2. Most people end up carpeting over existing wood floors which are almost always warped or damaged and/or they rip out the wood and have really bad subfloor - again - out of the control of the contractor.If you’re looking for wood floors - I can highly recommend Dr Pepper. And if doing carpet - make sure your floors are properly prepped and ask what you can do to ensure quality install. Don’t cheap out on the material.
August 13 · Adam Staffa
NOT RECOMMENDED. We purchased a carpet for the master bedroom and another for a second bedroom. After about 18 months, the quality of the carpet was deteriorated and we had to replace both rooms. The company offered a $500 deduction if we purchased 2 additional carpets, and accepted their offer.After another 18 months the carpets again deteriorated. Very poor quality.The owner claimed to have contacted the carpet manufacture to see if they would offer a discount. They didn't. However the owner again offered a $500 deduction if we replaced both. After we turned him down saying we would let everyone in our development (GREENBRIAR WOODLANDS, TOMS RIVER) about the poor quality, the owner accused us of being a BULLY!.Very poor quality. Very poor followup. And very unprofessional.8/27/24 we have read your response and noted the falsehoods mentioned.1- No one from your business came the following day.2- You were supposed to stain the molding to match the flooring, (which we also bought from you), which was never done.3- you were informed that the wood flooring was lifting and you said “will address another day”4- You never offered to “stretch the carpet and clean it”. Telling fibs is not professional.5- what would have stretching the carpet have done since the quality of the carpets were a very poor quality. We purchased and replaced the carpets twice, and the 2nd carpet was a very poor and cheap quality.6- we will continue to let consumers know especially since you have lied in your response.
August 30 · Elens Kids
Our floors through the house came out beautiful. The owners could not have been nicer or more accommodating. Their installers were amazing.They were professional, completed the job ahead of schedule & they cleaned everything up before they left. Would highly recommend Dr. Peppers Flooring on Mule Rd in Toms River. Thank you again!
January 10 · Patti Cham
I had bedroom carpet and a runner for my stairs installed by Dr. Pepper’s. Although I am happy with how the bedroom carpet turned out, I am not happy with my runner or customer service. The runner took 15 weeks upon downpayment - I had called a few times (3 of which no one returned my phone call) to ask for any updates when it would arrive, but they never had an answer because an outside vendor binds the material. Once the installers came, my boyfriend told them how I preferred to have the runner installed (just under the top step lip and just under the bottom step lip so it wouldn’t cover the front facing portion of the very bottom step). My boyfriend said the installer rudely responded that he knows how to do his job, but then did not install how we requested (which when someone came to the home for a quote, told us we could provide this preference). As you can see from the pictures, they brought the carpet down to the floor which I did not want, and didn’t bring the carpet up all the way to the top step lip. They also left all their markings visible on every step for me to have to clean off on my own. There was an issue with billing as well (which is also frustrating because I was never provided an invoice before or during either of the jobs and when I asked the installer for a copy after the last job, he would not give it to me so owner said he will mail one), but the billing issue has now been addressed and resolved. My boyfriend and I would not recommend this company.
June 27 · Alicia S
We had carpet installed in our master bedroom. Dr. Pepper's Flooring was terrific during the whole process. They came out quickly to give us a quote and even brought samples of carpet we were looking for. Then when we were ready to book they immediately ordered our carpet and installed it as soon as it came in. The installers were both professional and personable. The quality and service of this small business cannot be beat. If we ever need any other flooring we will be calling them. We highly recommend then for all your flooring needs!
January 26 · Jennifer Storcks