Normandy Carpet

- 7621 Rickenbacker Dr STE 100, Gaithersburg, MD 20879

For homeowners and businesses throughout Gaithersburg, Montgomery County, and the broader Maryland area, maintaining clean, beautiful, and lasting floors is a top priority. Normandy Carpet, a trusted local establishment with decades of experience, is the full-service solution for both floor cleaning/restoration and new floor installation. Located right in the heart of Gaithersburg, this company has built its "Spotless Reputation" on superior service, attention to detail, and a genuine commitment to customer satisfaction, making them a one-stop-shop for all your flooring needs.

More than just a cleaning service, Normandy Carpet operates as a comprehensive flooring contractor. They specialize in restoring the look of existing carpets, area rugs, and upholstery through deep cleaning and expert repair, while also offering a wide selection and professional installation of new flooring options, including hardwood, luxury vinyl tile (LVT), and carpet. Customers frequently praise the entire team—from the initial phone call with owner Carol to the professional, knowledgeable, and talented crew—for going above and beyond expectations, often making old carpets look "brand new."

Normandy Carpet is centrally located in the business park area of Gaithersburg, MD, offering convenient access for residential and commercial clients across Montgomery County and the DC Metropolitan region. Their facility is easily reachable, streamlining the process for both their on-site service teams and customers dropping off or picking up items.

The company is committed to ensuring a positive experience for all patrons. In terms of physical access, the facility features:

• Wheelchair accessible entrance

For added convenience, Normandy Carpet's primary cleaning services are often performed as "Onsite services" at your location. Furthermore, for specialty items like Oriental and Persian rugs, they offer a highly-praised "Pick Up And Deliver" service, bringing the quality of their dedicated "rug hospital" cleaning process directly to your home with exceptional scheduling and communication.

Normandy Carpet provides an extensive list of services, ensuring they can meet virtually any residential or commercial floor-related need. They are proficient in both deep cleaning and new installation, using IICRC certified specialists to deliver trusted, professional results.

The comprehensive services include:

• Residential and Commercial Carpet Cleaning: Deep Carpet Cleaning using thorough processes to remove stains, dirt, and grime, leaving carpets looking and smelling fresh.
• Upholstery Cleaning: Professional deep clean for furniture and other upholstered items, helping pieces look newer and cleaner.
• Area Rug Cleaning & Repairs: Dedicated, top-notch in-plant service for area rugs, including specialty Persian and Oriental Rug Restoration, with free Pick Up And Deliver options.
• Carpet Installation: Expert installation of new residential and commercial carpet with new floor padding.
• Flooring Sales and Installation: Supply and professional installation of new flooring, including Hardwood Floors, Luxury Vinyl Tile (LVT), and Wood and laminate flooring.
• Flooring Contractor Services: Serving as a full-service flooring contractor for residential and commercial new flooring projects.
• Carpet Repair & Stretching: Professional service to add years of life and durability to existing carpets by removing wrinkles and repairing damage.
• Tile & Grout Cleaning: Specialized deep cleaning for tile and grout to restore shine and remove built-up stains.
• Commercial Electrostatic Disinfecting: Advanced disinfection cleaning for commercial spaces and business environments.
• Emergency Services: Assistance with water damage clean-up, including water removal, deodorizing, and mildew treatments.

What truly distinguishes Normandy Carpet in the competitive Maryland market is their commitment to an exemplary customer experience, often cited as "above and beyond" for a labor-intensive service. This is supported by multiple standout features:

• Exemplary Customer Service: The team, including owner Carol and staff members like Vanessa, is noted for exceptional communication, from initial scheduling to confirming arrival times, and a genuine care for the customer's home and satisfaction.
• Superior Restoration Results: Technicians demonstrate an "extra effort," as evidenced by their willingness to run a second or third cleaning cycle on high-traffic or heavily stained areas until the results meet their high standards, often making carpets look "brand new."
• Dedicated Rug Hospital Service: For fine area rugs, the company offers a specialized, in-plant cleaning and restoration process with the highly convenient feature of pick-up and delivery right to your door, including moving furniture and expertly placing the rug.
• Dual Expertise: Unlike many competitors who focus on either cleaning or sales, Normandy Carpet is equally skilled as a carpet/upholstery cleaning service and a full-scale flooring store/contractor, offering new flooring options like Hardwood and LVT.
• IICRC Certified Specialists: Their flooring specialists and cleaning technicians are certified, ensuring they provide educated advice, use proven processes, and adhere to the highest industry standards.
• Commercial and Residential Focus: They offer tailored solutions for both homeowners and commercial spaces, including flexible scheduling for business clients and services like commercial electrostatic disinfecting.

Maryland residents seeking a quote for cleaning or new flooring installation are encouraged to reach out to the professional team at Normandy Carpet.

Address: 7621 Rickenbacker Dr STE 100, Gaithersburg, MD 20879, USA

Phone: (301) 740-2005

Mobile Phone: +1 301-740-2005

Choosing Normandy Carpet is a decision to prioritize quality, reliability, and unparalleled customer care for your home or business in the Maryland area. Their decades of local experience and comprehensive services mean you never have to search for separate vendors for cleaning and new flooring—they handle everything from stain removal on your beloved area rug to installing durable, beautiful luxury vinyl tile in your kitchen.

The consistent, glowing customer feedback regarding their dedication to communication and their technical crew’s skill speaks volumes. When a technician insists on an extra cleaning cycle to achieve a truly "spotless" result, you know you are dealing with a company whose internal standards exceed customer expectations. Whether you need a simple carpet cleaning, complex Oriental rug restoration, or a complete residential new flooring installation, Normandy Carpet delivers a superior, professional experience with results that truly transform your space. They are the trustworthy local expert committed to a reputation you can depend on.

Normandy Carpet

7621 Rickenbacker Dr STE 100, Gaithersburg, MD 20879, USA