Quality Discount Carpet

- 8807 Central Ave, Capitol Heights, MD 20743

For homeowners and commercial property managers in Prince George's County and the wider Central Maryland area, the name Quality Discount Carpet on Central Avenue in Capitol Heights suggests a local source for affordable flooring solutions. This establishment focuses on providing a direct-to-consumer model for home goods, specifically within the highly specialized carpet and flooring market. Operating as a local business, they aim to meet the community's need for new flooring with options that fit a range of budgets.

The core business is centered on the sale and installation of various floor coverings, extending beyond just carpet. While the business name highlights carpet, local data suggests they provide a comprehensive selection of materials including vinyl, hardwood, laminate, and tile, positioning them as a versatile flooring supplier in the region. This wide inventory, which includes different styles and price points, is particularly appealing to Maryland customers looking to complete diverse home renovation projects, from cozy bedroom carpeting to durable kitchen vinyl.

However, potential customers should proceed with caution and thorough due diligence when considering a major project with this contractor. While a local 'discount' supplier often provides lower pricing, public feedback—including reports of business hours inconsistency, exterior condition concerns, and serious customer complaints regarding inaccurate measurements, installation quality, and poor problem resolution—indicates a risk of unsatisfactory work and a breakdown of trust. One highly detailed complaint described significant measurement errors on a countertop installation (a service they appear to offer alongside flooring), which was allegedly attempted to be corrected with unacceptable methods like "stuff paper towels to fill in the gap and cover it with corking." This incident, coupled with rudeness from an installer, highlights critical service and quality control issues that prospective Maryland clients must consider carefully. Thorough independent verification of current business practices and installer credentials is strongly advised before entering into a contract.

Quality Discount Carpet is conveniently located on a main thoroughfare in Prince George's County, making it easily reachable for residents of Capitol Heights, Landover, and the surrounding areas near the D.C. border.

• Address: 8807 Central Ave, Capitol Heights, MD 20743, USA

The store offers practical features designed to make visiting and transacting more accessible for all customers:

• Wheelchair accessible entrance
• Wheelchair accessible parking lot
• On-site parking is provided, which is a valuable convenience for customers visiting to select large-volume home goods like flooring.

While the location is generally accessible, potential customers should be aware of reports suggesting that posted business hours may not always be accurate, as noted in one customer review that found the store closed during allegedly open hours. It is highly recommended to call ahead to confirm operational times before traveling to the location.

The business primarily operates as a flooring store offering a comprehensive range of products and the essential service needed to complete the installation. While specific details on other services are limited, the core offerings are:

• Flooring Sales: Offering various types of residential and commercial floor coverings, including Carpet, Vinyl, Hardwood, Laminate, and Tile.
• Professional Installation Service: Providing the necessary labor to install the purchased floor materials, which is crucial for a lasting and aesthetically pleasing result.
• Delivery Service: Offering delivery of purchased flooring materials to the customer's location in the Maryland service area, simplifying the logistics of a home renovation project.
• Countertop Installation: Based on customer reviews, the business appears to offer or subcontract the installation of countertops, indicating a potential offering in other home improvement areas. *Note: Caution is advised regarding the quality of this service based on available public feedback.

The primary attraction of Quality Discount Carpet is the perceived value and accessibility of its operations. The key features provided are:

• Competitive, Discount Pricing: The business name itself suggests a focus on providing cost-effective and discounted pricing for flooring materials, appealing to budget-conscious Maryland customers.
• Diverse Product Inventory: They stock a variety of flooring options (carpet, hardwood, vinyl, laminate, tile), allowing customers to find materials for different rooms and applications in one location.
• Accessible Location and Parking: The store’s location on Central Ave with on-site parking and accessible features makes for convenient shopping.
• Flexible Payment Options: Major Credit Cards and Debit Cards are accepted, providing ease of transaction for large purchases.
• Full Installation Service Included: The availability of an installation service simplifies the process for the customer, offering a bundled sales and labor solution.

However, it is a significant factor that these advantages must be weighed against serious reports of poor service quality, unreliability, and highly unprofessional conduct during installation, which customers have highlighted in public reviews. The most severe reports concern: unreliable business hours, poor exterior appearance, inadequate measurement for installations (such as countertops), attempting to conceal flawed work, and rude installer behavior.

For inquiries regarding product inventory, current pricing, or to check on the operating hours before a visit, local customers can reach Quality Discount Carpet using the following details:

• Address: 8807 Central Ave, Capitol Heights, MD 20743, USA
• Phone: (301) 324-1800
• Mobile Phone: +1 301-324-1800

The decision to choose Quality Discount Carpet must be approached with a complete understanding of the trade-offs involved. For Maryland residents whose absolute highest priority is finding the lowest initial price for flooring materials, this store might be considered a source for discounted inventory. The availability of diverse flooring types (carpet, hardwood, tile, etc.) is a convenience that allows for one-stop shopping for products.

However, the risks associated with this business are substantial, based on overwhelming customer feedback. The reported issues with installation quality—specifically, fundamental errors in measurement and unacceptable attempts to mask flawed work—along with poor customer service and unreliability, suggest that the potential savings may come at a high cost of stress, poor workmanship, and ultimately, an unsatisfactory outcome. Home improvement investments require a contractor whose competence and integrity are proven. The severe nature of the complaints, including the installer's alleged rudeness and attempts to deceive the customer, means that the comfort and trust necessary for a positive home renovation experience may not be available here.

Prospective customers in Prince George's County are strongly advised to seek multiple competitive quotes from other reputable local businesses, thoroughly examine alternative reviews across all available platforms, and demand specific, documented details regarding the installation process, service guarantees, and liability for errors before proceeding with Quality Discount Carpet.

Quality Discount Carpet

8807 Central Ave, Capitol Heights, MD 20743, USA