Richardson's Flooring Introduce
For homeowners, builders, and remodelers in Northern New York—particularly those in St. Lawrence County and the greater Gouverneur area—finding the right flooring solution can significantly elevate a property’s value and comfort. That's where Richardson's Flooring steps in. Established as a proud, family-owned local small business, this flooring store has built a reputation not just on the quality of its products, but on the integrity and skill of its service. They are not merely a retail outlet; they are specialized experts in all things floor covering, ensuring that every project, whether residential or commercial, is handled with meticulous care from selection to final installation.
Richardson's Flooring differentiates itself from large national chains by offering a personalized, in-depth consultation process. They understand that choosing a new floor involves more than just picking a color; it's about matching materials to lifestyle, traffic patterns, and budget. The staff, known for their kindness and attention to detail, actively listen to customer needs, helping to guide them through their extensive selection of floor coverings. This commitment to one-on-one attention ensures that New York users receive customized advice tailored to the unique climate and usage demands of their North Country homes.
Their product lines are comprehensive, covering virtually every type of interior surface, including high-quality Carpet, durable Vinyl, elegant Hardwood, practical Laminate, and stylish Ceramic Tile. They also specialize in modern solutions like waterproof floating and glue-down flooring, as well as decorative services such as ceramic showers and backsplashes, solidifying their role as a true full-service home goods and design center. By carrying reputable, brand-name products such as Mohawk, Shaw, and Tarkett, they guarantee customers are investing in materials that offer both aesthetic appeal and long-lasting durability.
What truly resonates with local New Yorkers is the pride Richardson's Flooring takes in their installation. Unlike big-box stores that often contract out work to unknown parties, Richardson's relies on its own, dedicated, and highly skilled in-house crew. Customer reviews consistently highlight this fact, praising the owner, Ken, and his installation team for their professionalism and perfectionist approach. One satisfied customer noted the carpet installation was “done to perfection,” while another lauded the “expert installation team,” underscoring that the confidence of knowing who is working in your home is invaluable. This integrated sales-to-service model provides a seamless, high-quality experience that is difficult for larger competitors to match.
Moreover, the store is dedicated to being an accessible and welcoming space for all members of the community, offering amenities that prioritize comfort and inclusivity. They are known to be an LGBTQ+ friendly and Transgender safespace, ensuring that all customers feel respected and valued during their visit.
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Richardson's Flooring is conveniently situated in the village of Gouverneur, New York, making it a central destination for flooring needs across St. Lawrence County and surrounding towns. Its accessible location helps local residents save time and travel by providing expert services close to home.
The precise location is: 445 E Main St #1513, Gouverneur, NY 13642, USA.
The store is committed to providing a fully accessible environment for all patrons:
- Wheelchair accessible entrance, allowing for easy, unrestricted entry.
- Wheelchair accessible parking lot, with designated spaces located for convenience.
- Wheelchair accessible restroom, ensuring comfort for all customers.
- Wheelchair accessible seating, for comfortable consultation and planning.
- The store layout is designed for a quick visit, optimizing efficiency for customers on a tight schedule.
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As a specialized flooring store, the core of Richardson's service model is built around comprehensive, end-to-end project support that goes far beyond simply selling products.
Their essential service offerings include:
- Expert Installation Service: Utilizes their own experienced, in-house crew for professional installation of all floor coverings, from carpet and hardwood to tile and luxury vinyl plank (LVP).
- Installation Service Guarantee: Providing assurance and standing behind the quality of their workmanship and installation results.
- Free Estimates: Offering transparent and no-obligation estimates to help customers budget and plan their projects effectively.
- Assembly Service: Available for various products to ensure they are correctly put together.
- Full Flooring Product Range: Sales of Carpet, Vinyl, Hardwood, Tile, Laminate, Luxury Vinyl, and specialized materials like ceramic for showers and backsplashes.
- Delivery Services: Convenient transport of purchased flooring products directly to the customer's home or job site.
- In-store pickup: Allows customers to order ahead and quickly collect their materials at the store.
- In-store shopping: Provides the opportunity to see, touch, and compare a wide variety of flooring samples in their showroom before making a decision.
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Richardson's Flooring maintains an impressive blend of small-business hospitality and professional-grade resources, ensuring a superior shopping experience for New York locals.
Key features that distinguish this establishment include:
- Local Small Business Focus: Operating as a family-owned entity since 1978, fostering a dedication to the local community and personalized customer relationships.
- Top Industry Brands: Stocking renowned brands such as Mohawk, Shaw, Tarkett, Bruce, and Florida Tile, guaranteeing high-quality, reliable materials.
- Dedicated In-House Crew: Unlike many competitors, they use their own professional installation team, ensuring consistency and accountability for the entire project.
- Inclusive Environment: An explicitly LGBTQ+ friendly and Transgender safespace, with a gender-neutral restroom, fostering a welcoming atmosphere for all.
- Complete Flooring Solutions: Specialization in a full spectrum of floor coverings, including waterproof options, ceramic installations, and carpet binding services.
- Customer Amenities: Offers free Wi-Fi for convenient product research or business use while visiting the showroom.
- Flexible Payment Methods: Accepts Checks, Credit cards, and Debit cards for convenient payment processing.
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To begin your flooring project, request an estimate, or inquire about product availability at Richardson's Flooring in Gouverneur, NY, please use the following contact details:
- Address: 445 E Main St #1513, Gouverneur, NY 13642, USA
- Store Phone: (315) 287-7800
- Mobile Phone: +1 315-287-7800
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For residents of Northern New York, choosing Richardson's Flooring is a decision to prioritize expertise and accountability over the anonymity of a large retail chain. What makes this local establishment truly worth choosing is the peace of mind that comes from their cohesive business model. When you purchase from Richardson's, you are not just buying a product; you are securing a complete, guaranteed solution.
The fact that the business is family-owned and operates with its own, highly-rated installation crew is the single most valuable distinguishing factor. This eliminates the uncertainty often associated with subcontractors, ensuring that the team installing your new carpet, laminate kitchen floor, or ceramic backsplash is not only skilled but directly accountable to the store's high standards. This is the reason customers consistently leave reviews praising the "perfection" of the installation and the "excellent customer service" of the owner.
Furthermore, their commitment to providing a wide selection of top brands like Mohawk and Shaw, coupled with essential services like free estimates and a service guarantee, makes the entire process transparent and trustworthy. In the New York North Country region, where quality and reliability are highly valued, Richardson's Flooring offers the perfect blend of small-town personal care and big-city professional results, making them the superior choice for any homeowner looking to upgrade their living space.
Richardson's Flooring Details
From the business
- Small business
Service options
- Delivery
- In-store pickup
- In-store shopping
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Offerings
- Assembly service
- Installation service
- Service guarantee
Amenities
- Gender-neutral restroom
- Wi-Fi
- Wi-Fi
Crowd
- LGBTQ+ friendly
- Transgender safespace
Planning
- Quick visit
Payments
- Checks
- Credit cards
- Debit cards
- Credit cards
Richardson's Flooring Photos




Richardson's Flooring Location
Richardson's Flooring
445 E Main St #1513, Gouverneur, NY 13642, USA
Richardson's Flooring Reviews
pricescarpet
★ 5★ 4★ 3★ 2★ 1Richardson's Flooring is top notch. Not only are they very professional but the owner is very kind and listens to everything you want. We got carpet installed and it was done to perfection. I would not go to any of these big stores who sell carpet then hire out the job to anyone. Richardson's has his own crew and again they are top notch! I would recommend them to everyone!!! Thanks again to Ken and his crew.
June 11 · Jan BorgesonFor anyone looking for new flooring I highly recommend Richardson’s! I am very happy with the new laminate kitchen floor and living room carpet I have just purchased from Richardson’s. The selection is great as well as Ken’s excellent customer service and expert installation team. 100% for sales and service!
May 19 · Pamela PerkinsCan't thank you enough. The flooring was excellent and your installer was the best that I've had the opportunity to meet. He was not only fast but the quality of his work was excellent. I'll definitely recommend you in the future.
May 14 · Bert CoreyExcellent price and service
July 11 · Michele PistolesiDo you ever wonder why small businesses are failing? I can think of one instance; I wanted to return an unused box of flooring to this place (of which I just spent several hundred dollars with) only to find out policy doesn't allow for returns after 30 days. Lowe's and Home Depot don't have that policy. And as a retired veteran I get 10% discount.Never again will I shop here. And my spouse, who bought for her company remnants, also finished.Off to spread the word on Facebook, Yelp, etc.
May 09 · James Wright
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