Silvestri Carpets

- 2810 Coddington Ave, Bronx, NY 10461

Silvestri Carpets is a long-standing fixture in the Bronx, having served the New York area with specialized floor covering solutions for over 37 years since 1988. While broadly categorized as a "home goods store," Silvestri Carpets functions primarily as a comprehensive floor covering and window treatment specialist, catering to a diverse clientele that includes not only residential homeowners but also commercial, industrial, institutional, and corporate clients across New York City. The company operates from its base on Coddington Avenue, offering a wide array of products designed to meet various aesthetic, durability, and budgetary requirements.

The business prides itself on offering more than just carpet; their selection spans virtually all modern flooring types, including hardwood, resilient flooring, specialty options, and even window treatments. Furthermore, the company is fully insured and can be bonded upon request, holding New York State contract representative status and functioning as an approved vendor for institutions like the SCA and HHC contract with New York City. This high level of specialization and government-level contract work suggests a robust capability for handling large, complex projects, which should, in theory, translate to quality service for residential clients as well.

However, potential residential and commercial customers must be fully informed of reported service issues. Customer reviews specifically point to problems with installation quality, describing the initial work as "sloppy," with floors "coming up" shortly after being installed. More critically, customers reported extreme delays and failures in the company's commitment to fixing these documented issues, with complaints detailing that, months to almost a year after the problem was reported, and despite multiple calls, the job remained unfinished. This suggests a significant disconnect between the company's demonstrated ability to handle large-scale, professional contracts and its follow-through on installation corrections for individual clients. New York customers should exercise caution and ensure clear, written service agreements regarding post-installation quality assurance.

Silvestri Carpets is conveniently located in the Bronx, providing easy access to customers from surrounding neighborhoods and major avenues.

• Address: 2810 Coddington Ave, Bronx, NY 10461, USA

The store's location allows customers to visit the showroom to see, touch, and feel the latest flooring styles and discuss their specific project needs with the staff. Recognizing the importance of inclusivity for all New Yorkers, the business is equipped with key accessibility features:

• Accessibility: Features a Wheelchair Accessible Entrance, ensuring the showroom is available to all members of the community.

For clients conducting business remotely or who require time to consult on their selections, the establishment also provides an amenity that caters to the modern customer experience.

• Amenities: Wi-Fi is available on the premises.

As floor covering specialists, Silvestri Carpets provides a vast selection of products alongside a full spectrum of project services for both the home and major institutions.

• Comprehensive Floor Covering Sales: Offering a wide range of materials including Carpeting, Wood Flooring (Hardwood, Laminated Wood), Resilient Flooring (Sheet Vinyl, Linoleum), Laminate Flooring, LVT/LVP, Ceramic/Porcelain Tiling, and Specialty Floors.
• Window Treatments: Sales of products from quality brands like Hunter Douglas®.
• Professional Installation Service: Expert fitting for all types of floor coverings sold.
• Floor Maintenance and Refinishing: Services include Tile Stripping & Waxing and Wood Floor Sanding & Refinishing.
• Delivery Service: Providing convenient delivery of materials to the job site.
• Commercial/Institutional Services: Specialists in large-scale floor coverings for corporate, industrial, and government projects (SCA, HHC approved vendor).
• Consulting and Estimating: Available for architects, contractors, designers, and property managers for project planning and bidding needs.

Silvestri Carpets’ identity is defined by its deep experience and dual focus on residential and high-level commercial work.

• Longevity and Experience: Over 37 years of service in the Bronx since 1988, demonstrating endurance and stability in the local market.
• Extensive Product Portfolio: One of the widest selections of floor coverings in the Bronx, covering both soft and hard surfaces, and including specialty options.
• High-Level Professional Qualifications: Fully insured with a $5 Million Insurance Policy and bonded upon request; holds New York State contract representative status.
• Commercial Expertise: Proven capability to handle institutional and government contracts (HHC, SCA), indicating a high standard of material and technical knowledge.
• Physical Accessibility: Features a wheelchair accessible entrance to serve all community members.
• Brand Quality: Carries high-quality brands such as Forbo Flooring, Forbo Luxury Vinyl Tile, and Mirage Hardwood Floors.
• Customer Service Caution: Despite professional qualifications, prospective clients must acknowledge severe customer feedback regarding the failure to correct installation defects in a timely manner, which is a key operational drawback.

To inquire about flooring options, request an estimate, or discuss a project—whether residential or commercial—New York customers can contact Silvestri Carpets directly.

• Address: 2810 Coddington Ave, Bronx, NY 10461, USA
• Phone: (718) 824-0900

The showroom hours are generally Monday through Friday, 8:00 AM to 6:00 PM EST, allowing ample time for New Yorkers to visit outside of typical working hours.

For a New York customer, Silvestri Carpets presents an intriguing yet complicated choice. What is distinctly worth choosing is the unparalleled depth of product selection and professional expertise that comes with over 37 years of specialization and a proven track record in high-stakes commercial and institutional contracting. If your project involves a specialized material (like certain resilient floors or a specific wood type) or is large and complex, the company’s experience, insurance coverage, and vendor approvals make them technically well-qualified. They offer a single source for almost any floor type, plus installation, which is logistically appealing in the Bronx.

However, the compelling reason to choose Silvestri Carpets must be weighed heavily against the severe and specific customer complaints. The reported failure to return to fix "sloppy work" for nearly a year is a critical concern for any homeowner protecting their investment. For the New York consumer, this means that while the front-end sale and initial installation may be competent (backed by their professional credentials), the back-end service and warranty follow-through is reportedly unreliable. Therefore, a customer should only choose Silvestri Carpets if they are highly confident in the quality of the specific product being installed and are prepared to be highly assertive and meticulous in documenting and enforcing a written guarantee on the installation, with clear penalties for failure to address defects promptly. For simple, low-risk jobs where reliable after-sale service is the priority, customers may prefer to seek an alternative vendor with a more consistent track record of customer satisfaction and follow-up.

Silvestri Carpets

2810 Coddington Ave, Bronx, NY 10461, USA