The Carpet Store

- 9 E Washington St, Bradford, PA 16701

For residents across Pennsylvania looking to invest in new flooring, the search often leads to the same question: should you choose a large retailer or a dedicated local specialist? In Bradford, Pennsylvania, the clear answer for expert flooring is The Carpet Store. While the name suggests a focus on carpeting, this established local business is a full-service Flooring Store and so much more, offering a comprehensive range of floor coverings including hardwood, vinyl, laminate, and tile, alongside their core carpet and rug inventory. The owners themselves even market the business as "The Carpet Store, Plus More!"

The business model is founded on deep industry experience and a commitment to customer satisfaction that big-box stores struggle to match. Owner Mark Pessia, who began working in the flooring business in 1985, emphasizes that the installation is the "most important aspect" of their responsibility. This dedication to superior execution is where The Carpet Store truly shines, translating into a crucial "peace of mind knowing the job was done correctly" for Pennsylvania homeowners.

Customer feedback consistently highlights the welcoming and efficient experience, praising the staff for being "very friendly and responsive" and offering "helpful suggestions." The store is considered a "cornerstone business in Bradford," valued not only for its product selection but for its genuine commitment to the local community and the quality of its work. Their service extends well beyond the sale, promising to be fully equipped to serve all customer needs both during and after the project's completion, a key factor in any major home renovation.

The Carpet Store provides a central and easy-to-access location for all Bradford and surrounding area residents. Its storefront acts as the primary showroom and consultation center where customers can view samples and discuss their projects with knowledgeable staff, including Mark and his daughter, Chalimar, who plays a vital role in customer service and product knowledge.

• Address: 9 E Washington St, Bradford, PA 16701, USA.
• Accessibility: The facility is designed to welcome all members of the community, offering a wheelchair accessible entrance and a wheelchair accessible parking lot.
• Store Hours: Operating during standard business hours, Monday through Friday, 9:00am–5:00pm, the store also offers the flexibility of Saturday and Evening appointments only, catering to the busy schedules of local workers and families.
• Geographic Reach: While based in Bradford, the business's reputation and service capacity draw customers from across the region, including surrounding areas like Warren, Olean, and Jamestown, demonstrating a trusted and broad service area.

The business provides an all-in-one solution for flooring needs, encompassing consultation, sales, installation, and follow-up support, ensuring a smooth process from start to finish.

• Comprehensive Flooring Sales: Offering a wide selection of flooring products beyond carpet, including resilient floor types, hardwood and parquet, laminate, vinyl, and tile.
• Professional Installation Service: Employing professional installers who are fully equipped and constantly advancing their techniques to provide dependable and reliable installation across all flooring types.
• Free Consultations and Estimates: Providing complimentary estimates and consultations to help customers choose the floor that is "perfect" for their needs, lifestyle, home decor, and budget.
• Flexible Scheduling: Working with customers to accommodate installation timing, including flexible scheduling to work around existing plans, such as coordinating after a planned vacation.
• Product Delivery: Offering convenient delivery service to get the selected materials to the customer's home or job site.
• Custom Rug/Mat Creation: The team has been praised for creative solutions, such as making mats out of leftover carpet, maximizing value for the customer.
• After-Sale Support: A priority is placed on communication and providing further service or product needs after the sale is complete, combating any complications that may arise.

The Carpet Store's defining characteristics are its family-owned dedication, transparency, and a high level of accountability, which together create a superior customer experience.

• Family-Owned and Operated: The business is run by Mark Pessia and his daughter, Chalimar, ensuring a personal, invested interest in every project and high standards of customer service.
• Installation-First Philosophy: With the owner believing installation is the "most important aspect," the focus is on superior workmanship and quality finish.
• Official Service Guarantee: Customers benefit from a formal service guarantee, giving them confidence in the quality and longevity of their flooring investment.
• Flexible and Easy Scheduling: The staff is noted for making the scheduling process "easy and flexible" and being very "pleasant to deal with" throughout the process.
• Clean and Respectful Installers: The installation crews are often described as "neat and efficient," taking great care with furniture and providing thorough cleanup after the job is done.
• Competitive and Fair Pricing: Customers have reported being given a "fair price" for the quality of product and service received, ensuring value for money.
• Variety of Payment Options: The store makes transactions easy by accepting both credit cards and debit cards.

Pennsylvania residents ready to start a flooring project can easily connect with the expert team at The Carpet Store.

• Address: 9 E Washington St, Bradford, PA 16701, USA
• Phone: (814) 368-5050 (Also reachable via mobile at +1 814-368-5050)

For any homeowner in the Pennsylvania region considering new flooring, choosing The Carpet Store is a decision to invest in trust, quality, and community. What makes them the definitive choice is the direct, owner-level accountability inherent in their family-run structure. Mark Pessia's commitment to leaving his "signature" on every installation job ensures a level of meticulous care and problem-solving that is rarely found in larger, chain-based retail environments. Furthermore, the combination of a wide product selection—from various carpets and rugs to wood and resilient flooring—and a solid service guarantee minimizes customer risk.

Ultimately, customers in Bradford choose The Carpet Store for the "peace of mind" that the job will be done correctly, the first time. The professional, neat, and highly efficient installation team, combined with the helpful and personalized service provided by Mark and Chalimar, creates an overall experience that is highly recommended within the community. When you need dependable, reliable, and expert flooring services that truly transform your home, The Carpet Store stands as the trusted cornerstone of the Bradford community.

The Carpet Store

9 E Washington St, Bradford, PA 16701, USA