The Floor Store

- 12 Main St, West Stockbridge, MA 01266

For homeowners across Massachusetts, especially those in the scenic Berkshire County and Western MA region, finding a trustworthy contractor for a home renovation is paramount. When the focus turns to floors and custom tiling—the foundational elements of any beautiful space—local expertise is irreplaceable. This is where **The Floor Store** in West Stockbridge truly shines. Operating as a seasoned **Flooring contractor** and comprehensive **Flooring store**, this established small business has been “flooring people” since 1983, building a strong reputation for exceptional quality and detailed custom work throughout the state.

While the business types listed include **Flooring store, Carpet store, Linoleum store, and Tile store**, The Floor Store is often regarded by locals as a specialist general contractor for all things related to floor and surface coverings. They don't just sell products; they offer a full, start-to-finish experience. This complete service package—from knowledgeable sales and design consultation (as noted by customers praising the helpful and knowledgeable staff like Joe) to professional installation (with "beautiful job" reports on installers like Charlie)—is what sets them apart from larger, less specialized retail chains.

The core of The Floor Store’s value proposition lies in its specialization in a diverse range of floor coverings, including high-end materials like cork, custom ceramic tile, and all types of wood and carpeting. Furthermore, their expertise extends beyond simply covering floors. They are highly sought after for complex projects, including custom kitchen backsplashes, shower enclosures, and hearths, demonstrating the skilled craftsmanship required of a top-tier general contractor in the home finishes domain. The fact that this is a family-owned **Small business** allows them to provide the kind of personal attention and service guarantee that is often missed in larger operations, making them a cornerstone of the West Stockbridge business community for over three decades.

The Floor Store is conveniently situated in the heart of West Stockbridge, MA, making it a central and easy-to-reach destination for residents and contractors throughout Berkshire County. Its long-standing presence on Main Street is a testament to its commitment to the local Massachusetts community.

The official location and contact details are as follows:

Address: 12 Main St, West Stockbridge, MA 01266, USA

Accessibility and logistical considerations are carefully managed to ensure a smooth customer experience:

• **Showroom Location:** Located right on Main Street, the store is highly visible and easily accessible by road for customers coming from areas like Pittsfield, Lenox, and Great Barrington.
• **Parking:** For the convenience of all Massachusetts customers, including those who may be visiting with samples or planning large installations, the store offers a **Wheelchair accessible parking lot**.
• **Product Delivery:** Recognizing the challenge of transporting large or bulk materials, the business offers convenient **Delivery** services to job sites.
• **Payment Flexibility:** Transactions are easy and accommodating, with a variety of payment methods accepted, including **Checks, Credit cards, and Debit cards**.

The Floor Store provides a comprehensive suite of services that goes well beyond that of a typical retail showroom, establishing them as a full-service **Flooring contractor** for both residential and commercial projects in Massachusetts:

• **Full-Service Floor Covering:** Sales and **Installation service** for an extensive range of floor types, including hardwood, cork, **Carpet store** products, sheet and tile vinyl (including **Linoleum store** products and luxury vinyl), laminates, and commercial rubber flooring.
• **Custom Ceramic and Stone Tiling:** Specialization in high-level **Tile store** services, covering ceramic, slate, stone, and quarry tiles, as well as complex custom work such as glass mosaics and tumbled marble.
• **Wall and Surface Tiling:** Expert installation of wall surfaces, including stunning kitchen backsplashes (a customer highlight), shower enclosures, and bathroom walls.
• **Specialty Custom Projects:** Designing and installing functional and aesthetic features like wood stove heat shields and custom hearths, often involving intricate combinations of multiple surface materials.
• **Design and Consultation:** Providing expert guidance and product knowledge to help customers select the ideal materials based on lifestyle (pets, children), traffic, lighting, and specific aesthetic goals.
• **Commercial Flooring:** Supplying and installing specialized commercial flooring products such as radial rubber tiles and inlaid vinyls for business applications.
• **Service Guarantee:** Confidence in their work is demonstrated by an explicit **Service guarantee** on installations.

The Floor Store has maintained its status as a preferred contractor in Western Massachusetts through a blend of old-fashioned service and modern product expertise:

• **Three Decades of Local Expertise:** With over thirty-five years of experience, the business has deep roots in the West Stockbridge community, indicating reliability and long-term commitment to quality.
• **Commitment to Custom Work:** A particular passion for and specialization in custom ceramic and intricate tile work, setting them apart as the go-to source for unique, high-end design elements like custom backsplashes and feature strips, which often involve multiple surface combinations.
• **Family-Owned and Operated:** As a classic **Small business**, the store offers highly personal service. The involvement of the Roy family, including both Mary and Joe, provides a consistent, dedicated, and welcoming experience for customers doing everything from small upgrades to major renovations.
• **High-Quality and Specialized Product Range:** The inventory is carefully curated to include not just the basics, but specialty items like high-quality cork flooring (a proven customer success), pressed bamboo, Marmoleum, and regionally milled hardwood.
• **Trusted Installation Crew:** The emphasis on professional installation is a key feature, with the store using skilled installers, such as Charlie, whose work is consistently described as "beautiful," ensuring the product investment is matched by flawless execution.
• **Complete Project Partnership:** Customers like the Roys, who undertook a "major renovation," found the store to be "absolutely wonderful to work with" for all their flooring and tiling needs, highlighting their capability to handle large, complex residential projects seamlessly.

For Massachusetts residents and trade professionals seeking an expert **General contractor** specializing in floor and surface installations, The Floor Store can be contacted using the following information:

• **Address:** 12 Main St, West Stockbridge, MA 01266, USA
• **Phone (Main):** (413) 232-7175
• **Mobile Phone (Alternate):** +1 413-232-7175

What makes The Floor Store in West Stockbridge definitively worth choosing for any Massachusetts flooring or tiling project is the unmatched combination of deep, local expertise and a complete, guaranteed service package. You are not just buying material; you are partnering with a highly-rated **Small business** that controls the quality of the entire process, from sales to the finished installation.

The reviews speak volumes: customers are "very pleased with the whole process" because of the personal guidance from staff like Joe and the "beautiful job" done by the installers. In the contractor world, seamless execution and personalized advice are the highest currencies, and The Floor Store delivers both. They have a proven track record of handling everything from durable, high-traffic solutions to intricate, custom-designed kitchen backsplashes and tile surfaces.

For homeowners in the Bay State, choosing The Floor Store means accessing high-quality, long-lasting products, expert counsel on what materials are best suited for the New England climate and specific living needs, and a professional installation backed by a service guarantee. The recommendation to use them "with no reservations" is a powerful endorsement of their reliability and commitment to customer satisfaction, solidifying their status as a premier flooring and custom surface contractor in Western Massachusetts.

The Floor Store

12 Main St, West Stockbridge, MA 01266, USA