The Home Depot Introduce
For homeowners, contractors, and DIY enthusiasts across Central New York, **The Home Depot** in New Hartford, often referred to as the Utica location, stands as the unrivaled destination for all **home improvement store** needs. Located at 545 French Road, this store is far more than just a large box retailer; it is a comprehensive project partner, offering an expansive inventory that spans over two million items, from essential construction materials like lumber and hardware to the finishing touches of décor and appliances. The store serves as a vital resource for the New Hartford community and surrounding areas, including Utica, providing specialized solutions across a dozen different retail categories.
The store's extensive offerings include dedicated sections that function as specialized businesses in their own right. Whether you need a top-of-the-line refrigerator from the **Appliance store** section, a custom vanity from the **Bathroom supply store** or **Cabinet store**, or expert color matching from the **Paint store**, The Home Depot is equipped to handle every phase of a renovation. Furthermore, for serious contractors and dedicated DIYers, the store is a fully stocked **Tool store** and a reliable source for materials like flooring, lighting, and **window treatment store** supplies. Customers consistently report a "consistently positive experience," highlighting the superior product availability and the high level of training and professionalism demonstrated by the associates, who often possess product knowledge that "surpasses that of other brand representatives."
The Home Depot is conveniently located to serve the greater Utica-New Hartford area, providing easy access from major roads for quick trips or large-volume pickups. The store’s precise location is:
545 French Rd, New Hartford, NY 13413, USA
Accessibility is a key priority for the store, ensuring that every New York customer can comfortably shop for their project needs. The location features:
- Ample, on-site parking for all vehicle sizes
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
The New Hartford Home Depot offers a powerful suite of services designed to help New York customers complete any project, regardless of size or complexity, bridging the gap between simply buying materials and getting the job done.
- Professional Home Services: Offering full installation and repair services for a wide variety of projects, including bathroom remodeling, carpet installation, cabinet installation, door and window installation, and HVAC services. These services are executed by certified, licensed, and insured local contractors.
- Tool and Truck Rental Center: Providing an extensive selection of top-quality tools and equipment, from small power tools to large concrete mixers and truck rentals, eliminating the need for customers to purchase specialized, single-use equipment.
- Flexible Fulfillment Options: Includes Same-day delivery on thousands of items, convenient In-store pickup, and Curbside pickup using The Home Depot app (often ready within two hours), streamlining the purchasing process.
- Pro Desk & Pro Xtra Program: Dedicated support for contractors and professional customers, offering bulk pricing, customized ordering, expert advice, and job-site delivery.
- Specialized Retail Showrooms: Featuring in-store showrooms for Kitchens, Appliances, and Flooring, allowing customers to visualize and plan major renovations with expert design assistance.
- Recycling Programs: Promoting environmental responsibility by offering in-store recycling for items such as Batteries and Light bulbs.
- Assembly and Repair Services: Providing Assembly service for products and general Repair services, alongside offering a selection of Used goods.
The consistent quality and scope of the offerings at the New Hartford Home Depot have solidified its status as the area’s preferred **home improvement store**.
- Superior Product Knowledge: Customer feedback consistently praises the staff, such as Brandon and Wilson, for their knowledge and willingness to assist immediately and meticulously, from cutting lumber perfectly at the saw to guiding customers to the right aisle.
- Full Project Support: The ability to move seamlessly from browsing the **Hardware store** section to accessing a Tool Rental Center, to arranging a full installation via Home Services, makes this a truly comprehensive, one-stop shop for New York residents.
- Extensive Product Diversity: The store acts as a hub for multiple retail types, including a full-service **Lighting store**, a vast **Rug store**, and a specialized area for building materials like lumber and composites.
- Digital and In-Store Integration: Features like free Wi-Fi and the ability to use the app for Curbside Pickup and simple returns demonstrate a commitment to a modern, efficient customer experience.
- Commitment to Quality Service: Associates are noted for their professional appearance and the high level of customer service skills displayed, which is crucial for building trust, especially in complex transactions like special-order cutting or project planning.
- Acceptance of Various Payments: Simplifying transactions for both consumers and businesses by accepting Checks, Credit cards, and Debit cards.
For expert assistance with your next building, renovation, or gardening project in Central New York, contact The Home Depot in New Hartford.
Address: 545 French Rd, New Hartford, NY 13413, USA
Phone: (315) 797-5300
Mobile Phone: +1 315-797-5300
For any New Yorker tackling a renovation or DIY task, **The Home Depot** in New Hartford is worth choosing primarily because of its **expert staff and unparalleled project ecosystem**. It provides a level of support and convenience that goes far beyond simply selling products. The outstanding service highlighted by customers—like the meticulous help received from Brandon and Wilson for a simple plywood cut—demonstrates that the team is highly trained and committed to helping customers, regardless of the size of the task.
Furthermore, the seamless integration of key project services is invaluable. The ability to find an extensive selection of **Appliance store** and **Cabinet store** products, rent any necessary tools from the Rental Center, and even hire a certified local contractor through Home Services, all in one location, eliminates the common headaches of coordinating multiple vendors. This all-in-one capability, backed by staff with superior product knowledge, ensures that your project in Central New York is executed efficiently, professionally, and successfully from the foundation to the final decorative touches.
The Home Depot Details
Service options
- Curbside pickup
- Delivery
- In-store pickup
- In-store shopping
- Onsite services
- Same-day delivery
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Offerings
- Assembly service
- Repair services
- Used goods
Amenities
- Wi-Fi
- Wi-Fi
Planning
- Quick visit
Recycling
- Batteries
- Light bulbs
Payments
- Checks
- Credit cards
- Debit cards
- Credit cards
The Home Depot Photos










The Home Depot Location
The Home Depot
545 French Rd, New Hartford, NY 13413, USA
The Home Depot Reviews
projectemployeestocklumberplantsdeskaisleplumbingself checkoutcart
★ 5★ 4★ 3★ 2★ 1I find this store to be a consistently positive experience. The team demonstrates a high level of training and professionalism. Their product knowledge surpasses that of other brand representatives. Product availability is superior to the competition. The store maintains a clean environment, and the staff presents a professional appearance. Furthermore, the store offers ample parking and wheelchair-accessible entrances.
October 01 · J LouisWent in for plywood, and needed it to be cut. Was assisted immediately by Brandon, and he helped with everything we needed, from the aisle to the saw. At the saw, Brandon was assisted by Wilson. The sheet was meticulously measured and cut perfectly. Both Brandon and Wilson displayed excellent customer service skills, and were both friendly and knowledgeable. We will definitely be using this Home Depot location (New Hartford) for future project needs due to the outstanding service we received from Brandon and Wilson.
September 07 · Shannon HeafeyTeller and management really dropped the ball on my employer who spends alot of money there. Not only did not honor a return in which they stated they would in email but then esculated an argument rather than handle it appropriately. HD needs to find better employees
August 13 · Chris TFlowers look amazing, stuff actually looks alive unlike Walmart.
June 05 · Vanessa Gee (Lake)Horrible customer service. Delivery for my shower was supposed to be May 20th . It is now June 11th. Nothing. They do not answer the phone in customer service. Had to jump through hoops to finally find out the shower was damaged on May 14th and they are waiting for a replacement. Also the salesman told me the shower doors would be included but they are not! I will never buy another large item from them again!!!
June 11 · Diana Keith
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