The Home Depot Harrisburg PA: Your Central Pennsylvania Home Improvement Hub

The Home Depot Introduce

For homeowners, contractors, and DIY enthusiasts across Central Pennsylvania, tackling any project—from a major kitchen remodel to a simple weekend fix—requires a reliable source for materials, tools, and expert guidance. The Home Depot, located at 5101 Jonestown Rd in Harrisburg, PA, stands as one of the region's largest and most comprehensive home improvement stores. This massive retail center serves as a one-stop-shop for virtually every aspect of a property, ensuring local users have access to an unparalleled selection of products designed for both residential and commercial applications.

More than just a hardware store, the Jonestown Road location is a multifaceted home goods supplier, encompassing numerous specialized departments under one roof. It is a dedicated destination for everything from lumber and building materials to appliances, cabinet design, lighting, and sophisticated smart home technology. The goal is to facilitate both the largest construction projects and the smallest touch-ups with convenience and scale. The store is designed to support the "do-it-yourself" spirit that is common throughout Pennsylvania, offering extensive stock and rental options, but also providing professional installation and on-site services for those who need a helping hand to get from idea to done.

The vastness of The Home Depot’s inventory is a core part of its offering to the Harrisburg community, making it possible to source materials from virtually every home-related category in a single trip. Whether a local builder needs job-lot quantities of lumber or a resident is seeking a unique finish for a bathroom renovation, the store's layout and integrated services aim to streamline the shopping and procurement process. This scale of operation is particularly vital in a busy commercial corridor like Jonestown Road, where efficiency and access to specialty items are paramount for busy schedules.

Location and Accessibility

The Home Depot store is strategically located at 5101 Jonestown Rd, placing it in a prime commercial area of Harrisburg, PA 17112. This location is situated in Lower Paxton Township and is easily accessible for residents across Dauphin County and beyond, including those commuting from Hershey, Linglestown, and surrounding communities. Its position near major highways and retail hubs makes it a convenient stop for both quick visits and extensive supply runs.

The store prioritizes ease of access for all community members, featuring key amenities to ensure a comfortable and efficient shopping experience:

Wheelchair Accessible Entrance: Ensuring smooth entry and exit for all patrons.
Wheelchair Accessible Parking Lot: Dedicated parking spots are available close to the entrance for convenience.
Wi-Fi: Free Wi-Fi access is provided within the store.

For immediate needs, the store is known for accommodating a "Quick visit" approach, though its expansive offerings mean dedicated time is often well spent exploring the diverse departments.

Services Offered

The Harrisburg Home Depot goes well beyond simply selling products, offering a robust suite of services and fulfillment options tailored to modern consumer and contractor demands:

Comprehensive Retail Departments: Providing full inventory across all home improvement categories, including:
- Appliance Store (Showroom for major and small appliances)
- Bathroom Supply and Cabinet Store (with design services)
- Hardware, Tool, and Paint Store (with color matching and mixing)
- Lighting, Rug, and Window Treatment Store
Flexible Fulfillment Options: Meeting modern shopping needs with multiple ways to receive products:
- In-Store Shopping and Pickup
- Curbside Pickup (Order online and check in with the app)
- Delivery (Bulk and job-site delivery available)
- Same-Day Delivery (Available for a large selection of eligible items)
Professional & Installation Services (Home Services): Partnering with certified, local experts to complete projects from start to finish, including:
- Kitchen and Bath Remodeling (Cabinet and Countertop Installation)
- Flooring Installation (Hardwood, Laminate, Tile, Vinyl)
- HVAC Installation and Repair
- Door and Window Installation (Exterior, Interior, Garage Doors)
- Home Organization (Closet, Garage Storage Installation)
Pro Desk and Contractor Support: Offering a dedicated service area with a special Pro Desk to assist professional builders and remodelers with bulk pricing, custom orders, job-site delivery, and specialized customer service.
Tool and Truck Rental Center: Providing an essential service for projects big and small, allowing customers to rent specialized tools and equipment, including trucks and vans for transport, avoiding the cost of purchase.
Other Offerings and Payment: Acceptance of a variety of payment methods including Checks, Credit cards, Debit cards, and NFC mobile payments, along with options for repair services and used goods. The store also participates in batteries recycling.

Features / Highlights

This specific location is highlighted by its deep inventory and extensive service offerings, though customer feedback provides a balanced perspective on certain departmental functions:

Massive, Broad Inventory: The store acts as a single source for thousands of products across virtually every category needed for residential and light commercial projects, including specialized items like lumber, electrical components, seasonal décor, and a full garden center.
Dedicated Pro Support: The existence of a dedicated Pro Desk and associated programs like Pro Xtra offers specialized pricing, expert advice, and streamlined services essential for professional contractors in the Central PA region.
Advanced Logistics: The capability for same-day and next-day delivery, combined with Curbside Pickup and in-store stock availability, is a critical convenience for time-sensitive projects.
Installation and Design Services: Offering full Home Services, from initial consultation to final installation for major jobs like HVAC, kitchens, and floors, positioning the store as a comprehensive project partner.
Opportunity for Improvement in Specialty Departments and Service: Customer reviews, however, indicate that while the product range is vast, there are reported inconsistencies in the training, follow-through, and accountability of some specialized departments, particularly those handling custom orders like the Windows & Doors section. Similarly, some feedback suggests customer service at non-specialty areas, such as self-checkout, can be inconsistent, occasionally leading to frustrating delays for general shoppers.

Contact Information

For general inquiries, checking product stock, or coordinating specialized service needs, residents and contractors in the Harrisburg area can reach out to the 5101 Jonestown Rd location using the following information:

Address: 5101 Jonestown Rd, Harrisburg, PA 17112, USA
Phone: (717) 651-9699
Mobile Phone: +1 717-651-9699

Customers interested in the specialized contractor support services can often find a separate line for the Pro Desk listed on the store’s official webpage for even quicker assistance.

What is Worth Choosing

The Home Depot on Jonestown Road in Harrisburg is unequivocally worth choosing for its sheer scale, convenience, and commitment to the professional market. Its primary value for Central Pennsylvania users lies in its capability to serve as a complete resource—you can find nearly everything needed for a home improvement project, from the foundation to the finishing touches, in one accessible location. For contractors and remodelers, the specialized Pro Desk and services like bulk job-site delivery are invaluable tools that save time and maximize efficiency on large-scale builds across the region.

For the dedicated DIY homeowner, the availability of comprehensive tool and truck rentals, coupled with the immense range of products and convenient options like Curbside Pickup and same-day delivery, provides logistical advantages unmatched by smaller competitors. While isolated customer feedback has pointed to potential inconsistencies in training and follow-through within highly specialized, custom-order departments (such as Windows and Doors) and general checkout service, the store’s core strengths—its vast inventory, professional service programs, and integrated project services—cement its status as a vital hub for home improvement in the Harrisburg metropolitan area. For most transactions and large supply needs, the 5101 Jonestown Rd location offers the unparalleled resources of a national chain backed by a variety of support systems to move any project forward.

The Home Depot Details

Service options
Curbside pickup
Delivery
In-store pickup
In-store shopping
Onsite services
Same-day delivery

Accessibility
Wheelchair accessible entrance
Wheelchair accessible parking lot

Offerings
Repair services
Used goods

Amenities
Wi-Fi
Wi-Fi

Planning
Quick visit

Recycling
Batteries

Payments
Checks
Credit cards
Debit cards
NFC mobile payments
Credit cards

The Home Depot Photos

The Home Depot Location

The Home Depot

Pennsylvania Dauphin County Harrisburg Jonestown Road

5101 Jonestown Rd, Harrisburg, PA 17112, USA

The Home Depot Reviews

An average rating of ★4.2 from 1425 user reviews.

projectinventorylumberself checkoutpaintplumbingplantsdiscountcarpetmask

★ 5★ 4★ 3★ 2★ 1

Windows & Doors Department –I’ve had one of the most frustrating experiences with the Windows & Doors department at this Home Depot.I needed a custom deck door, and the process should have been straightforward: Home Depot came out to measure, but then lost the measurements. They came out again to measure, only to lose them again.When I learned they were running a 15% off sale, I tried to place the order in-store while the discount was still active. Unfortunately, the employees on duty didn’t know how to retrieve the order or process it correctly. I spent over 45 minutes in the store patiently waiting, only to leave without an order.On the final day of the sale, I returned again and encountered the exact same issue- employees were simply not trained to handle the order. The associate apologized and promised that if I came back the next day, the manager would honor the 15% discount. I gave them the benefit of the doubt, but the same problem repeated itself. Eventually, the manager got involved, sent someone out to measure yet again, and promised to “check with his manager” about honoring the 15% discount. I never heard back.I followed up with another manager later via a phone call to the store, who simply told me that too much time had passed and they “probably” couldn’t honor the discount but would check back with me shortly . Since then, there’s been no follow-up, no call back, and no accountability.Here’s the bottom line:• I, as the customer, did everything right.• Home Depot repeatedly lost measurements, wasted my time, and failed to train their staff.• Promises of honoring the sale and following up were never kept.This department has shown a serious lack of training, integrity, and follow-through. If you need windows or doors, I highly recommend going to Lowe’s or another Home Depot location to avoid the unnecessary headaches.This store’s Windows & Doors department is, unfortunately, not a reliable business partner.
September 08 · Landin Comins
Customer service at the self check out is horrible. Always a line and one person only working and they are not helpful at all. Act like it’s an inconvenience for me to be in store buying product. The jonestown rd Home Depot is not good just go over to Derry st much better service.
October 08 · greg burston
Update 10/2/25 - They never update their stock of items. Came here for wire from the rack and the machine is broken, making everything on the whole thing effectively out of stock indefinitely. Employee said it's been broken as long as she's been here and yet everything in it shows in stock online. I really hate this store. They need to clean house urgently.---------This location is horrible. They don't answer the phones. It rang for 15 minutes at 2 PM and nobody ever helped me. Also none of their tech works. The stock quantities listed online are usually wrong and if you place an online order for curbside pickup no one ever brings it out here. Internet orders for inside pickup sometimes go through, but they are never accurate to what you actually ordered. Basically imagine a store from the 1800s, no phones and no internet, but also without the old timey manners and charm either. I suggest going to the Derry St or Mechanicsburg stores instead if you want a store that actually functions.
October 02 · Patrick Christensen
Well stocked, kind workers. The lady working the paint counter was pleasant and helpful. Bathrooms were clean.
September 30 · Landon Hoffman
Never, ever, ever, ever buy anything from Home Depot and use their installation service. It was an awful and wild experience. Take note that their response to similar reviews is along the lines of "we appreciate your feedback" but nothing more to remedy the situation. They do not care. Run. Run quickly, fast, and far away from Home Depot.
June 06 · Bobby Wessner