Tile Town Carpet One Introduce
For homeowners and businesses across the Central New York region, the foundation of any beautiful space begins with the floor. Tile Town Carpet One in Auburn, NY, stands as the area's premier home goods store specializing in flooring solutions, offering an unparalleled selection of high-quality carpets, tiles, hardwood, and luxury vinyl. As a local, family-owned establishment with deep roots in the New York community—serving areas like Auburn, Syracuse, and beyond since 1962—this store combines the massive buying power of a national cooperative with the personalized touch and local expertise of your trusted neighbors.
Choosing new flooring is often the most significant part of a home renovation project. That’s why the experienced team at Tile Town Carpet One focuses not just on selling a product, but on delivering a complete and seamless experience, from initial design consultation to flawless installation. The store’s commitment is evident in the overwhelmingly positive customer reviews, which frequently praise the knowledgeable sales staff and the highly professional, courteous installation crews—an essential factor when opening your home to a renovation team. Customers consistently report being "more than pleased with the whole process," citing the clean, precise work of the installers like Dom, Neil, and Brian, who "cleaned up when the job was done."
Operating as a comprehensive flooring, carpet, and tile store, Tile Town Carpet One offers solutions tailored to the unique demands of New York living, from durable, waterproof luxury vinyl tile ideal for handling Central New York's snowy winters and muddy seasons, to warm, cozy carpets perfect for making any space feel more inviting. They understand the need for both aesthetic appeal and robust durability, ensuring your new floors are built to withstand the traffic of a busy family home.
The Tile Town Carpet One store is conveniently located to serve the needs of residents throughout Cayuga County and the surrounding Central New York communities. Its location in Auburn makes it a highly accessible destination for local customers planning any scale of home improvement project.
The physical address of this established home goods and flooring center is:217 Grant Ave, Auburn, NY 13021, USA.
Situated on Grant Avenue, the store is easy to reach and is part of a commercial area, simplifying the task of integrating your flooring purchase into other home-related errands. Recognizing the importance of an accommodating environment, the store has ensured accessibility for all customers.
Accessibility features at this location include:
- A fully Wheelchair accessible entrance, providing easy access to the showroom.
- A Wheelchair accessible parking lot, ensuring convenient and safe parking close to the entrance.
Tile Town Carpet One provides a full suite of services that goes far beyond simply selling flooring materials. Their offerings cover every step of the flooring journey, ensuring a successful and stress-free renovation project from start to finish.
- Full-Service Installation: Professional, licensed, and insured installation services for all flooring types (carpet, hardwood, tile, vinyl), backed by a service guarantee.
- In-store Shopping: An expansive, well-organized showroom where customers can explore a massive selection of samples for carpet, tile, hardwood, luxury vinyl tile (LVT), and laminate.
- Delivery Service: Convenient delivery options to get your purchased materials and products safely to your home or job site in the Central New York area.
- Design Consultation: Expert assistance from knowledgeable salespeople, such as the courteous and informative Dawn, who help select the perfect materials to match your home's style and your family's lifestyle.
- Service Guarantee: A firm commitment to quality and customer satisfaction, including the industry-leading Beautiful Guarantee (see Features section).
- Flexible Payment Options: The store accepts major forms of payment, including Credit cards, Debit cards, and Checks, and often provides access to affordable financing options to manage large projects.
Tile Town Carpet One’s competitive advantages and key highlights distinguish it as a trusted resource for home renovations in the New York region, combining industry-leading guarantees with local service excellence.
- The Beautiful Guarantee: This exclusive, industry-leading promise ensures that if you are not absolutely in love with your new qualifying floor after installation, the store will replace it for free—including the labor. This is a game-changing feature that eliminates the risk and stress from the selection process.
- Expert, Courteous Installers: Customer reviews consistently highlight the professionalism, helpfulness, and cleanliness of the installation teams. This attention to detail means a minimal mess and a beautifully finished job, which is highly valued by local homeowners.
- Cooperative Buying Power: As a member of the national Carpet One cooperative, the Auburn store benefits from massive purchasing leverage, allowing them to offer competitive pricing on major brands and exclusive products—giving local customers "big box" prices with "local shop" service.
- Broad Home Goods Product Range: While specializing in floors, the store also carries related home goods like area rugs, runners, and often includes window treatments, making it a comprehensive destination for finishing a room’s design.
- Local Expertise Since 1962: With over 60 years of history in Central New York, the team possesses deep, specific knowledge regarding the best flooring materials for the local climate, housing styles, and lifestyle needs, offering advice that truly matters to New York residents.
For residents in Auburn and the surrounding Central New York area looking to start their next home flooring project, here is the essential contact information for Tile Town Carpet One:
Address: 217 Grant Ave, Auburn, NY 13021, USA
Phone: (315) 567-4907
Mobile Phone: +1 315-567-4907
The store encourages prospective customers to call or visit the showroom to schedule a free estimate or to discuss their project needs. The helpful staff are ready to guide you through the process of selecting and installing the perfect floor for your home.
Choosing Tile Town Carpet One for your home goods and flooring needs is a choice for quality, assurance, and exceptional local service. For New York homeowners, especially those facing the often-daunting task of renovation, this store removes the guesswork and stress from the flooring project. You are not just buying carpet or tile; you are investing in a proven process backed by one of the strongest guarantees in the industry. The “Beautiful Guarantee” alone is a significant reason to choose them—it’s an assurance that your final floor will meet your expectations or be replaced at no cost to you, a level of commitment rarely seen.
Furthermore, supporting a business that is locally owned yet globally connected ensures you receive the best of both worlds: highly competitive prices from major suppliers alongside the dedicated, expert installation and friendly, personable service that only a multi-generational Central New York business can provide. When you walk into Tile Town Carpet One, you benefit from decades of local experience, ensuring the floor you pick is resilient against the specific conditions of your New York environment. Choosing this Auburn location means choosing peace of mind, professional results, and a beautiful foundation for your home.
Tile Town Carpet One Details
Service options
- Delivery
- In-store shopping
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Offerings
- Installation service
- Service guarantee
Payments
- Checks
- Credit cards
- Debit cards
- Credit cards
Tile Town Carpet One Photos










Tile Town Carpet One Location
Tile Town Carpet One Reviews
jobcarpetssalebathroominstallationemployeeprice
★ 5★ 4★ 3★ 2★ 1We love our new floor. Everyone at the store was very helpful and knowledgeable. The installers did an amazing job of installing floor. They were very personable and cleaned up when the job was done. Couldn't be more pleased with the whole process.
October 07 · Kathleen WoodfordWonderful job. Installers Dom, Neil and Brian were professional, helpful and courteous. No mess. Our salesperson Dawn was informative, courteous and professional also. Got the financing we needed to complete this project. Looks great. Thanks to all.
September 24 · Elliott VanDerVeerOn August 13 2025, I contacted this establishment by telephone and spoke with an employee identifying himself as “Michael.” During the course of a legitimate consumer inquiry regarding a price update, Mr. Michael engaged in conduct that, in my opinion, constitutes unprofessional, prejudicial, and potentially discriminatory business practices.After I identified that I was calling in reference to Auburn, NY, he responded with hostility, refused to provide the requested pricing information, and abruptly terminated the call. Upon calling back, he made unsolicited comments concerning my telephone area code — implying that my geographic origin was cause for suspicion — and further stated that I was “asking questions customers don’t ask.”This pattern of behavior suggests a willful refusal to accommodate a reasonable and lawful request for information from a prospective customer, in a manner inconsistent with accepted standards of customer service. Such actions may raise concerns under consumer protection principles, given that they could discourage or deny fair access to information based on perceived location or other arbitrary criteria.Potential customers should be aware of this incident when evaluating whether to engage in commerce with this business. I reserve all rights to escalate this matter to appropriate oversight bodies, should a pattern of similar conduct be evident.
August 13 · Lens & LoreDawn was absolutely amazing to us through the whole process. She made everything so smooth. She actually cared and took time to check on us. Thank you so very much!!
July 09 · Abby WilsonExcellent job of planning, ordering materials, scheduling, and installing our new master bath flooring. .
October 07 · Edward Fisher
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