Bob's Discount Furniture and Mattress Store

- 3058 Sheridan Dr Suite 100, Amherst, NY 14226

For New York residents looking to furnish their homes with style, variety, and an emphasis on budget-friendly value, Bob's Discount Furniture and Mattress Store in Amherst, NY, stands as a prominent local resource. Situated conveniently on Sheridan Drive, this expansive retailer is a comprehensive home goods store, offering solutions far beyond just a typical furniture showroom. It consolidates multiple specialty shops under one roof, serving as a dedicated Bedroom Furniture Store, Children's Furniture Store, Office Furniture Store, and Outdoor Furniture Store, alongside its core identity as a leading Mattress Store.

The core philosophy of Bob’s Discount Furniture revolves around providing a wide selection of merchandise at competitive prices. The in-store shopping experience is designed to be straightforward and engaging, offering a large, brightly lit space where customers can easily browse fully staged room sets. Local shoppers often cite the wide selection and perceived value for investment as primary reasons for choosing this store, sometimes even after comparing options at other competitors.

The shopping process at the Amherst location is supported by a knowledgeable and often praised in-store sales team. Salespeople are frequently described by customers as being "friendly, polite, patient and knowledgeable," providing the personalized assistance needed to navigate the extensive inventory and make informed investment decisions for the home. This level of supportive customer service at the point of sale is a key highlight that helps shoppers feel confident in their purchase choices.

However, like any large-scale retailer offering specialized services, a prospective customer should be aware that the overall experience can be two-sided. While the in-store value and selection are often lauded, the delivery and installation process, particularly the paid 'White Glove Service,' has been the subject of documented complaints regarding punctuality, communication, potential damage to property, and assembly errors. New York customers planning a purchase should weigh the high value of the furniture against the need for careful coordination and potentially proactive follow-up regarding off-site services to ensure a smooth, complete transaction.

The Bob's Discount Furniture and Mattress Store is strategically positioned in a high-traffic retail corridor on Sheridan Drive in Amherst, making it easily accessible for customers throughout the Greater Buffalo and Western New York area. Its central location near major roads ensures convenient driving access for shoppers from Buffalo, Williamsville, Cheektowaga, and surrounding communities.

• 3058 Sheridan Dr Suite 100, Amherst, NY 14226, USA

The facility is designed with customer comfort and convenience in mind, offering multiple physical accessibility features:

• Wheelchair Accessible Entrance: Ensures that all members of the community can enter and navigate the showroom floor with ease.
• Wheelchair Accessible Parking Lot: Provides designated, easy-access parking spaces for maximum convenience.

The store also aims to provide an enjoyable environment, offering customer amenities such as complimentary Wi-Fi.

Bob's Discount Furniture offers a range of services designed to simplify the purchase and integration of new furnishings into a New York home:

• Delivery Service: Standard delivery options for getting purchased items from the store to the customer's residence.
• Installation Service: This includes specialized services for fitting items like wall units or other pieces requiring more involved setup.
• Assembly Service: Often referred to as 'White Glove Service,' this provides full assembly of furniture items, such as beds or dining sets, at the customer's home, eliminating the hassle of self-assembly.
• In-store Shopping: A traditional, full-showroom experience where customers can see, touch, and test furniture before making a purchase.
• Onsite Services: General customer support and assistance from sales associates within the store environment.
• In-Store Financing and Lease-to-Own Options: Flexible payment solutions are available to help customers manage large-ticket purchases to fit their budget.

The Amherst location’s appeal is built on its extensive product range and focus on value-driven consumer benefits:

• Wide Product Breadth: Serving as a one-stop-shop for every room, including Bedroom furniture, Children's furniture, Office furniture, and seasonal Outdoor furniture.
• Mattress Store Specialization: Features a dedicated section for mattresses, allowing customers to test and purchase essential sleep products alongside bedroom sets.
• Value and Selection: A core value proposition praised by customers who often find that the store offers a better selection and value for their investment compared to other local and national furniture retailers.
• Positive In-Store Sales Experience: The local sales staff are a consistent highlight, recognized for their helpfulness and in-depth product knowledge, which assists shoppers in making decisions.
• Convenient Payment Options: Accepts a variety of payment types, including Checks, Credit cards, Debit cards, and NFC mobile payments, enhancing transaction speed.
• Quick Visit Planning: The store's layout and organization are conducive to a "Quick visit" for customers who know exactly what they are looking for.

To schedule an in-store appointment, inquire about product availability, or follow up on a delivery or service request, customers in the New York area can use the following contact details for the Amherst location:

• Address: 3058 Sheridan Dr Suite 100, Amherst, NY 14226, USA
• Phone: (716) 415-5401
• Mobile Phone: +1 716-415-5401

For New Yorkers seeking a substantial furniture upgrade or a complete home redecoration without the premium price tag, Bob's Discount Furniture and Mattress Store in Amherst is worth choosing primarily for its exceptional value proposition and the breadth of its home goods offering. It allows local shoppers to find everything from a new Mattress Store quality sleep solution to an entire living room sectional or even an Office furniture setup under a single roof, simplifying the shopping process significantly.

The positive in-store experience, characterized by knowledgeable and patient sales staff like Joseph, is a major benefit. This team is instrumental in helping local users compare items, understand material differences, and secure financing or lease-to-own plans, ensuring the initial purchase is a positive one. The option for a "Quick visit" is perfect for busy individuals who want to minimize the time spent in a retail environment while still seeing the product in person.

However, a decision to choose Bob's should be made with a balanced awareness of their service structure. While the availability of Delivery and the 'Assembly service' is convenient, customers are strongly advised to proactively communicate with the store and the third-party delivery team regarding scheduling and to thoroughly inspect all items immediately upon arrival and before the delivery crew departs. This due diligence is crucial to fully capitalizing on the excellent in-store value while mitigating potential delivery or assembly inconveniences that some customers have reported. Ultimately, Bob's offers an undeniable level of value for money, making it a compelling option for any New York budget-conscious homeowner or renter.

Bob's Discount Furniture and Mattress Store

3058 Sheridan Dr Suite 100, Amherst, NY 14226, USA