Colonial Mills, Inc

- 77 Pawtucket Ave, Rumford, RI 02916

For Rhode Island residents seeking to enhance their home with products that blend traditional American craftsmanship with modern design, Colonial Mills, Inc. in Rumford stands as a unique local resource. Established as a family-run business in 1977, this company is not just a home goods store; it is a dedicated manufacturer, outlet store, and innovator in the braided textile industry. Located conveniently on Pawtucket Avenue, Colonial Mills is part of the state's proud textile heritage, continuing the tradition of quality American manufacturing right here in the Ocean State.

The core of Colonial Mills’ offering is the braided rug, which they view as a method of construction that allows for incredible versatility in style, from classically rustic to boldly modern. Their extensive catalog includes a wide range of products handcrafted and made-to-order in their Rhode Island factory. Unlike many retailers who rely on overseas suppliers, choosing Colonial Mills means you are supporting local jobs and getting a product where quality control is managed in your backyard. This proximity can also lead to faster and more reliable service, as one customer noted the unbelievable speed of delivery—receiving their custom-made rug in days, not the weeks quoted by a competitor.

Customers can shop two ways: through their robust online channels or directly at their factory outlet store in Rumford. The outlet store experience provides Rhode Islanders with a local advantage, offering great deals on standard products, custom options, and in-stock inventory. From durable polypropylene perfect for high-traffic areas and outdoor use, to luxurious wool blends, Colonial Mills’ braided home fashions—including rugs, storage baskets, and accessories—provide a durable, beautifully textured, and stylish solution for any room in your home or business.

Location and Accessibility

The Colonial Mills, Inc. facility, which houses both the manufacturing operations and the dedicated outlet store, is situated at 77 Pawtucket Ave, Rumford, RI 02916, USA. Rumford, a village in East Providence, offers a central location easily accessible from major roadways, making it a convenient destination for shoppers across Rhode Island.

Accessibility for all customers is a priority. The location features a wheelchair-accessible entrance, ensuring easy access to the outlet and showroom for every visitor. Additionally, the premises include a wheelchair-accessible parking lot. For payment convenience, the store accepts both major credit cards and debit cards. The Factory Outlet hours typically run during standard business hours (Monday through Friday, 9 am to 5 pm), with special weekend sales announced periodically, providing Rhode Island locals with flexibility for browsing their extensive inventory.

Services Offered

As a manufacturer and direct outlet, Colonial Mills provides specialized services that cater to the needs of both retail customers and wholesale clients:

• Direct-from-Manufacturer Sales: Operating an outlet store on-site at the Rumford factory, offering competitive pricing on braided area rugs, carpet, and other home accessories.
• Custom Order Manufacturing: Offering bespoke, made-to-order braided rugs and accessories, allowing customers to specify materials, shapes (oval, round, rectangular, runner), and sizes to perfectly match their home design.
• Broad Home Fashion Categories: Specializing in all braided home products, including large and small area rugs, runners, stair treads, chair pads, trivets, and soft storage solutions like baskets and hampers.
• Quick Production and Shipping: Known for a quick turnaround time, with many products being manufactured and shipped significantly faster than industry averages for custom or made-to-order items.
• Proactive Customer Service Support: Demonstrated commitment to resolving customer issues, including rectifying color discrepancies between online pictures and the final product by quickly sending a replacement rug with the correct specifications.
• Durable and Specialty Materials: Working with a variety of high-quality materials, including wool and wool blends, nylon, and durable synthetic fibers like stain-resistant polypropylene and reclaimed Sunbrella yarn for indoor/outdoor collections.

Features / Highlights

Colonial Mills Inc. holds a distinctive place in the Rhode Island home goods market, celebrated for features that emphasize quality, heritage, and customer satisfaction.

• Proudly Made in the USA and Rhode Island: Every product is handcrafted and made-to-order right in their Rumford, RI factory, supporting the local workforce and continuing the state’s legacy as the birthplace of the American textile industry.
• Innovation in Braided Design: They transcend the traditional braided style, utilizing the method to create a new generation of home fashions that range from rustic wool to modern, durable synthetics, including unique shapes like oval rugs.
• High-Quality, Reversible Products: Many of their braided rugs are noted for being reversible, offering extended longevity and double the wear, a significant value advantage for the homeowner.
• Genuine Human Interaction: A praised highlight is the personalized service, where a "REAL person answered the phone" quickly, providing reliable information and demonstrating a refreshing level of customer care and accessibility.
• Dedicated Factory Outlet Deals: The on-site outlet store offers Rhode Islanders a chance to purchase high-quality rugs and accessories with great deals, including in-stock items and special order options that cater to various budgets.

Contact Information

To connect with the American-made rug and home goods experts in Rumford, Rhode Island, please use the following contact details:

• Address: 77 Pawtucket Ave, Rumford, RI 02916, USA
• Phone: (401) 724-6279
• Mobile Phone: +1 401-724-6279

What is Worth Choosing Colonial Mills, Inc?

For Rhode Islanders, choosing Colonial Mills, Inc. means investing in a piece of local heritage that delivers superior quality and value. What sets them apart is the potent combination of being both the manufacturer and the retailer. This streamlined operation translates directly into two major benefits for the consumer: highly competitive pricing for the quality received, and an unparalleled speed of service. The ability to receive a high-quality, made-to-order rug within days, not months, is a compelling advantage that significantly reduces project wait times.

Furthermore, the company has demonstrated a genuine commitment to customer satisfaction. In instances where a customer received a rug with incorrect colors, the prompt response from customer service to rectify the issue by sending a new, correct rug—leading to an upgraded five-star review—shows that they prioritize the final customer experience. This reliability and dedication, paired with products that are built to last using high-quality materials and skilled American craftsmanship, solidifies Colonial Mills Inc. as the premier choice for braided rugs, carpeting, and unique home accessories in the Rhode Island region. You receive a durable, beautiful product directly from the source, supported by local people who care.

Colonial Mills, Inc

77 Pawtucket Ave, Rumford, RI 02916, USA