Factory Carpet Outlet

- 25 Esten Ave #7, Pawtucket, RI 02860

For Rhode Island homeowners tackling renovation projects, finding a trustworthy source for quality floor coverings is a critical step in updating their interiors. Factory Carpet Outlet in Pawtucket stands out as a specialized "home goods store" focusing on the foundation of any room: the floor. As a long-standing local small business, this establishment goes beyond just offering products; it provides a comprehensive flooring solution, from the initial consultation and selection of materials to expert installation and repair services. The reputation of Factory Carpet Outlet is built on a simple yet effective premise: delivering designer quality and diverse choices at budget-friendly, outlet pricing.

Located conveniently in Pawtucket, the business boasts a substantial 10,000 sq/ft showroom, designed to showcase every option of floor covering manufactured, including a vast array of carpet, hardwood, luxury vinyl, tile, and laminate. This wide selection, combined with a dedicated team of friendly experts like Lou and Michelle, ensures that Rhode Islanders can find the perfect product to fit their lifestyle, décor, and most importantly, their budget. Customers frequently praise the non-pressured environment and the staff's helpful approach, noting how the team excels at "keeping within our budget based on our needs." Factory Carpet Outlet is a local entity with a strong regional reach, proudly serving residential and commercial customers not only across Rhode Island but also in parts of Massachusetts and Connecticut. This wide service area, coupled with over 37 years of experience in the community, solidifies its position as a trusted, reliable partner for major home upgrades.

Location and Accessibility

Factory Carpet Outlet is situated at 25 Esten Ave #7, Pawtucket, RI 02860, USA. This centralized location makes it an easy destination for residents throughout Providence County and surrounding areas. The store operates with consumer convenience in mind, featuring extended hours on certain weekdays and robust weekend hours on Saturdays to accommodate busy schedules.

The business is dedicated to providing an accessible shopping experience for all customers. Key accessibility features include a wheelchair-accessible entrance and dedicated wheelchair-accessible parking spaces. Furthermore, the store enhances convenience through multiple service options, allowing customers to choose how they interact with the business, whether through in-store shopping, delivery of materials, or in-store pickup. For those who visit the spacious showroom, they can utilize the provided Wi-Fi access. Payment is made flexible with acceptance of checks, credit cards, and debit cards.

Services Offered

As a full-service flooring and carpet store, Factory Carpet Outlet provides a seamless experience for all flooring projects.

• Professional Installation Service: Offering high-quality installation for wall-to-wall carpet and all hard surface flooring types, performed by experienced, courteous, and efficient installers who ensure clean-up is completed after the work.
• Flooring and Carpet Repair Services: Providing necessary repair and maintenance services to extend the life and appearance of existing floor coverings, including binding and serging services for area rugs.
• In-Store Shopping and Consultation: Access to a 10,000 sq/ft showroom featuring a vast selection of carpet, hardwood, laminate, tile, vinyl, luxury vinyl plank (LVP), and area rugs, with staff ready to offer personalized design tips.
• Shop-At-Home Service: For ultimate convenience, the company offers a "Shop At Home" service, bringing samples directly to the customer's space for in-home viewing and selection.
• Delivery and In-Store Pickup: Offering flexible options for receiving materials, whether through delivery to the project site or convenient in-store pickup.
• Design Services and Visualizer Tools: Providing expert design advice and tools—such as a room visualizer—to help customers select the ideal product for their home décor and lifestyle.
• Service Guarantee: Backing their services and products with a service guarantee, giving customers assurance and peace of mind regarding the quality of the investment.

Features / Highlights

What truly sets Factory Carpet Outlet apart for Rhode Island shoppers is the fusion of small-business attention with the selection and pricing of a large outlet.

• Small Business Personal Touch: Customers work directly with friendly staff like Lou and Michelle, who offer personalized attention, great communication, and a no-pressure sales environment.
• "Outlet Pricing" Advantage: The business model is specifically designed to deliver "designer choices and quality at Outlet Pricing," maximizing value for budget-conscious homeowners.
• Decades of Local Experience: With over 37 years of service in Pawtucket, the business has proven its longevity and commitment to the Rhode Island community, earning the trust required for long-term home improvement projects.
• Installer Excellence: Reviews consistently highlight the quality of the affiliated installers, who are noted for being punctual, courteous, doing "a great job," and thoroughly cleaning up after themselves.
• Vast and Renovated Showroom: The 10,000 sq/ft facility is a genuine feature, recently renovated with modern LED lighting to provide better color clarity, allowing customers to accurately choose colors and finishes.

Contact Information

For all inquiries regarding carpet, flooring, installation, or to schedule a consultation, Rhode Island residents can contact Factory Carpet Outlet using the following information:

• Address: 25 Esten Ave #7, Pawtucket, RI 02860, USA
• Phone: (401) 723-6996
• Mobile Phone (Direct): +1 401-723-6996

What is Worth Choosing Factory Carpet Outlet?

Choosing Factory Carpet Outlet is a smart decision for any Rhode Islander seeking to balance quality, service, and cost for their home flooring project. Unlike big-box stores that may offer wide selections without specialized knowledge, or high-end boutiques that come with premium price tags, this Pawtucket establishment occupies the sweet spot. The power of a small business is evident in the positive customer experiences: personalized guidance from staff like Lou, who can help navigate product choices while respecting a strict budget, and the high standard of installation from courteous contractors. The reviews speak to a reliable, stress-free process—a rarity in home renovations—where the work is done well, on time, and cleanly. The extensive product offerings, covering everything from cozy wall-to-wall carpet for a bedroom to durable luxury vinyl for a kitchen, mean homeowners do not have to compromise on style or function. By choosing Factory Carpet Outlet, local customers support a long-standing Rhode Island small business while securing quality materials and expert installation backed by a service guarantee, all at a value-driven price point that truly delivers on its name.

Factory Carpet Outlet

25 Esten Ave #7, Pawtucket, RI 02860, USA