Courtesy Carpet, Inc. Introduce
For residents across Fairfield and New Haven Counties in Connecticut, a trusted local merchant is invaluable when undertaking home improvement projects. Courtesy Carpet, Inc. in Monroe stands as a highly-regarded, small, family-owned business that has been the premier destination for flooring selection and installation for over 50 years. Since 1973, this establishment has built its reputation not just on the quality of its products, but on the truly courteous and personal customer service provided by its team, including key staff members like Jay and Ellen.
More than simply a "home goods store," Courtesy Carpet, Inc. is a specialized flooring, carpet, and floor refinishing service that understands the unique needs and styles of Connecticut homes. They offer a wide range of materials from plush wall-to-wall carpeting and custom runners to durable prefinished hardwood, vinyl, and laminate. This broad selection is designed to meet various aesthetic preferences and budget requirements, whether for a cozy residential space or a high-traffic commercial area.
In an era dominated by large retail chains, many Connecticut users miss the personalized attention that comes with supporting a local business. Courtesy Carpet, Inc. fills this void, offering a genuine, supportive, and unhurried shopping experience. They focus on delivering a complete service, which includes guiding the customer from initial material selection right through to professional installation, ensuring the final result is beautiful, affordable, and stress-free. For any floor-related project—from updating a single room with new carpet to installing hardwood floors throughout an entire home—Courtesy Carpet, Inc. provides the expertise and hands-on service that homeowners appreciate.
450 Monroe Turnpike, Monroe, CT 06468, USA
The Monroe Turnpike (Route 111) location is a busy, central artery for the town and the region, ensuring that the store is easy to find and reach, whether you are driving from Trumbull, Shelton, Newtown, or even parts of New Haven County. The company’s focus on the local community means they understand the area well, often providing valuable, localized design suggestions.
Accessibility has been considered for all patrons visiting the store. The business is equipped with:
- Wheelchair accessible entrance for easy access into the showroom.
- Dedicated wheelchair accessible parking lot spaces to accommodate visitors with mobility needs.
In addition to their main Monroe location, Courtesy Carpet, Inc. also maintains a warehouse in Stratford, CT, which is used for selling remnants, area rugs, and various pre-finished hardwood and vinyl flooring materials. This dual location model provides residents with multiple ways to access their products and services.
- Full-Service Flooring Sales and Installation: Offering materials for all types of floor projects, including new flooring, wood flooring, vinyl flooring, and carpet installation.
- In-Home Consultation and Measuring: The team, including staff like Jay, is available to visit your home, provide measurements for estimating, and offer helpful suggestions—all at no charge. This "shop at home" convenience brings samples directly to the customer.
- Product Range: Supplying a diverse selection of floor covering materials such as wall-to-wall carpeting, carpet runners, area rugs, prefinished hardwood, vinyl, laminate, and various tile coverings, sourcing from trusted brands like Mohawk, Shaw, Armstrong, and Mannington.
- Hardwood Floor Maintenance and Refinishing: Services include the sale of specialized hardwood cleaner and expertise in wood floor maintenance, repair of water damage, and general floor refinishing services to restore and revitalize existing wood surfaces.
- Convenient Shopping Options: Providing flexibility for customers through in-store shopping at the Monroe showroom, delivery of products, and an in-store pickup option for purchased materials.
- Financing Options: To make major home projects more manageable, the company offers financing options, including 6 or 12-month terms, providing financial flexibility to customers.
- Commercial Services: In addition to residential work, the team also provides services and materials, including commercial carpet, for business flooring needs in Fairfield and New Haven Counties.
- Service Guarantee: All installation and products come with a service guarantee, providing peace of mind and demonstrating confidence in their quality of work.
- Over 50 Years of Experience: Since 1973, this tenure demonstrates deep industry knowledge, financial stability, and a proven track record of reliable service in the Monroe and surrounding areas.
- Personalized Customer Experience: Customers consistently praise the "fantastic customer service" and the friendliness of employees, such as Jay and Ellen, who are actively involved in helping customers find exactly what they need and answering all questions.
- Commitment to Local Business: Being a small, family-owned and operated business, they offer a personalized touch that is rarely found in larger national chains, helping to support the local economy in Fairfield County.
- Speed and Efficiency: The team is noted for being professional, prompt, and capable of quick turnaround times, with reports of installations occurring sooner than expected or the day after materials arrived from the manufacturer.
- Quality at a Fair Price: They are recognized for being "reasonably priced" while offering "quality service" and great selections, ensuring customers get the "best price point for the best product" that suits their budget.
- Shop-at-Home Convenience: The offer of bringing samples and taking measurements at the customer's home is a massive benefit, simplifying the decision-making process by allowing homeowners to match colors and textures to their existing decor and lighting.
Address: 450 Monroe Turnpike, Monroe, CT 06468, USA
Phone: (203) 261-2597
Courtesy Carpet, Inc. Services
Flooring Store
- Floor Projects
- Hardwood Cleaner
- Hardwood Floor Maintenance
- Home Installing
- Install Carpet
- Installing Hardwood Floors
- New Flooring
- Prefinished Hardwood
- Vinyl Flooring
- Vinyl Installation
- Water Damage
- Wood Flooring
Courtesy Carpet, Inc. Details
From the business
- Small business
Service options
- Delivery
- In-store pickup
- In-store shopping
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Offerings
- Installation service
- Service guarantee
Payments
- Credit cards
- Debit cards
- Credit cards
Courtesy Carpet, Inc. Photos


Courtesy Carpet, Inc. Location
Courtesy Carpet, Inc.
450 Monroe Turnpike, Monroe, CT 06468, USA
Courtesy Carpet, Inc. Reviews
pricescarpets
★ 5★ 4★ 3★ 2★ 1I've bought a couple of carpets at Courtesy Carpet and really enjoyed my interactions with Jay and the other employees at the store. Everyone is very friendly and helpful. Jay has been to my home to measure, and has been great with suggestions. I really miss having smaller, local merchants to deal with, so it's nice to feel like I'm supporting a local business and getting personal attention at the same time. I couldn't recommend them more highly.
June 24 · Joan HartFantastic customer service and had our new runner installed sooner than we'd expected. Everyone we interacted with was kind and courteous, happy to answer any questions we had, and helped us find exactly what we were looking for. Highly recommend!
February 03 · Emily LeDoneQuick and easy. Great customer service as well
September 24 · KaylinI was going to purchase 4 rooms of carpet in addition to a hallway and stairs. Supporting a local merchant was important, so I had no intention of getting estimates from anywhere else. They were supposed to come over to measure and finalize the purchase but did not show up or call. If they can't show up for an actual sale, it made me concerned about what would happen if there was ever a problem. I will not purchase carpeting from them.
June 16 · Rich P.Excellent service. Our order took a while due to the current situation and shipping being so hectic. But once it came in they installed next day. A very reasonably priced and quality service store. Will use them again.
March 27 · Alex Cisero
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