Dalene Flooring Carpet One Introduce
For Connecticut residents undertaking a renovation or new build, selecting the right flooring is a crucial investment in a home’s beauty and value. Dalene Flooring Carpet One, located in Manchester, has been a key partner in this process for local families and businesses since 1949. As a specialized retailer and contractor, the company is firmly established in the region as a primary source for high-quality floor coverings and professional installation services.
Dalene Flooring Carpet One is far more than a simple retail store; it operates as a full-service **Flooring Store**, **Carpet Installer**, **Tile Store**, and **Wood Floor Installation Service**. As a fourth-generation family business, they leverage their decades of experience to offer one of the most extensive selections of flooring materials in the state, including hardwood, luxury vinyl, laminate, ceramic and natural stone tile, and a wide array of carpet options. Their affiliation with the larger Carpet One cooperative grants them significant buying power, allowing them to offer competitive pricing on major brands, which is a substantial advantage for value-conscious Connecticut consumers.
The core of their offering is the combination of **product range** and **expert installation**. They cater to residential, builder, and commercial customers, providing services that extend beyond simple sales to include complex installation, professional refinishing, and dedicated repair work. This comprehensive approach means customers can manage their entire flooring project—from initial product selection and design consultation to final installation and aftercare—through a single, local company.
A significant highlight of choosing Dalene Flooring is their commitment to customer satisfaction, exemplified by the exclusive **Beautiful Guarantee®**. This promise means that if a customer is not completely satisfied with their new floors, the company will replace them for free (certain limitations and details apply, so customers should inquire directly for full terms). This guarantee, along with a limited **lifetime installation guarantee** on residential workmanship for new materials, provides an added layer of confidence in what is often a major home expenditure.
While the company aims for the highest standards, as with any large contractor dealing with complex installation work, project outcomes can sometimes be mixed. Some customers have expressed disappointment in the execution of specific installation projects, citing issues such as uneven tile work or perceived flaws in the wood quality used, and, in isolated instances, poor communication regarding installation errors and owed compensation. This highlights the importance of open communication with the sales and installation teams throughout the project to ensure expectations are clearly set and met for all aspects of the job, from product selection to installation finalization.
The Manchester location serves as a central hub for many communities in the Greater Hartford and Eastern Connecticut areas, ensuring easy access for both in-store browsing and consultations.
- Physical Address: 110 Hale Rd, Manchester, CT 06042, USA.
- Accessibility: The facility is designed to be welcoming to all customers, featuring a **wheelchair accessible entrance** and a **wheelchair accessible parking lot**.
- Convenience: This location is part of a wider network of stores across Connecticut, including South Windsor, West Hartford, Enfield, Southington, and Torrington, offering accessibility regardless of where you are in the state.
Dalene Flooring Carpet One provides an extensive range of services focused on making the flooring process seamless, from selection through maintenance.
- Full Flooring Installation Service: Professional installation of all product types, including carpet, hardwood, luxury vinyl tile (LVT/LVP), laminate, ceramic tile, and stone. Their installers are part of the **5-Diamond Installation Excellence** program.
- Wood Floor Refinishing Service: Includes **dustless sanding and refinishing** for existing hardwood floors, breathing new life into older homes.
- Repair Services: Offering general repair services for various types of floor coverings.
- Custom Rug Fabrication: Providing custom area rugs and carpet binding services, allowing customers to tailor flooring pieces to specific spaces.
- Design and Consultation: Access to on-staff designers to help with selection, color choice, and space planning, often offered as a complimentary service.
- Material Delivery: Convenient **delivery** service to get products from the showroom to your Connecticut home or job site.
- Payment Options: Acceptance of multiple payment methods, including **Checks**, **Credit cards**, **Debit cards**, and **NFC mobile payments**.
Choosing Dalene Flooring Carpet One means benefiting from their unique position as a family-owned business with national buying power and comprehensive guarantees.
- The Beautiful Guarantee®: This exclusive service guarantee promises to replace your floors for free if you are not 100% satisfied with your choice, offering exceptional peace of mind.
- Lifetime Installation Guarantee: A limited **service guarantee** backing the residential workmanship on new materials, a critical assurance for long-term home investment.
- Fourth-Generation Local Experience: Serving Connecticut communities since 1949, demonstrating deep local roots, industry knowledge, and a commitment to their community.
- Vast Product Selection: Offers a wide array of flooring types—from **Carpet** and **Hardwood** to **Tile** and **Luxury Vinyl**—sourced through their affiliation with the Carpet One cooperative, ensuring competitive pricing and diverse style options.
- Awards and Recognition: Multiple recipient of the 'Best of Hartford for Flooring' award, indicating long-standing recognition for quality and service in the local market.
- Full-Service Offering: Functions as a single source for product sales, **installation service**, **repair services**, and design guidance, simplifying the entire home improvement process.
To begin your flooring project, schedule a consultation, or inquire about specific products and services, the Manchester store can be reached at:
- Address: 110 Hale Rd, Manchester, CT 06042, USA
- Phone: (860) 648-9223
- Mobile Phone: +1 860-648-9223
When you choose a company like Dalene Flooring Carpet One in Manchester, you are opting for the stability of a business with over 75 years of experience in the Connecticut market. They are uniquely positioned to offer homeowners the best of both worlds: the purchasing power, product diversity, and robust warranties of a national brand through their Carpet One membership, combined with the personal attention and local commitment of a fourth-generation family-owned business.
Their extensive product line ensures that whether your project demands a durable, waterproof vinyl plank for a basement, timeless hardwood for a living area, or luxurious new carpeting for a bedroom, you will find options to fit your style and price point. Most importantly, their comprehensive **Installation service**, backed by a lifetime guarantee on the workmanship and the powerful **Beautiful Guarantee®** on your product selection, aims to protect your investment. While some past customer feedback indicates that attention to detail during installation can occasionally be inconsistent, the company’s stated goal is to ensure customer satisfaction by addressing concerns and leveraging their expert resources. For Connecticut residents prioritizing choice, competitive value, and strong installation guarantees for their home’s most used surface, Dalene Flooring Carpet One in Manchester is a long-standing, full-service option worth considering for a significant home upgrade.
Dalene Flooring Carpet One Details
Service options
- Delivery
- In-store shopping
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Offerings
- Installation service
- Repair services
- Service guarantee
Payments
- Checks
- Credit cards
- Debit cards
- NFC mobile payments
Dalene Flooring Carpet One Photos










Dalene Flooring Carpet One Location
Dalene Flooring Carpet One
110 Hale Rd, Manchester, CT 06042, USA
Dalene Flooring Carpet One Reviews
salescompanycarpetingjobbathroomsinstaller
★ 5★ 4★ 3★ 2★ 1Do not do business with this company. They installed this tile flooring improperly. The customer experience that we had was horrible. A representative named Robert came to inspect the flooring after installation. They cited problems with the type of flooring and said they needed to replace it and that they would take care of it. This never happened. They went as far as to not return our calls and not answer the phone when they see us calling. This is extremely unprofessional and I could not recommend more that you avoid doing business with this company. Pics show a good portion but not all of the shotty work. Now we are forced to deal with the issue of being owed thousands of dollars with nothing to show for it.
October 19 · Shaun NadeauGreat sales reps, mixed results on the actual work. Backsplash in the kitchen well done, tile work in the bathrooms seems rushed and not straight. Wood floors have a good amount of holes in them which could just be the quality of the wood they use. Overall disappointing experience.
October 01 · Michael CWonderful experience here. Worked with a highly knowledgeable and professional associate, Connie. She helped me select tiles and backsplash choices for multiple bathrooms and foyer for new construction. I never felt pressured as some other businesses had made me feel in past visits. The store has a plentiful showcase of products that I was able to see and borrow for comparison. I always felt appreciated and Connie tended to all my needs. I've given high reviews to my colleagues, clients, and friends. Working with Dalene increased the ease for me helping in the construction of a new property. I'll return to this business when my property needs remodeling and I recommend their services and products to others. Beautiful selection of products and materials, endorsed by a team of highly skilled salespeople and installation professionals. Great family owned and highly endorsed business that I'll appreciate working with for years to come. Ask for Connie!
December 14 · Chandrika ReddyTop Notch sales people and installers!I would easily recommend salesman Brian Mozzero. Laid back, easy going, non pushy, very pleasant to work with!Angelo was the installer, was a great guy, went out of his way for a few things!Everyone who works there is very helpful and a pleasure to work with! Highly recommended!!!
June 07 · Sal SinsigalliWonderful place to get the right flooring and have an extremely professional installation. I had carpet put in the living room, stairs, two hallways and 4 bedrooms and their closets. It was done in a day. The team moved all the beds and dressers around to get the bedrooms finished without me having to worry about it (a little extra cost for this service).I picked out the carpet from the large variety they had and an extremely nice memory foam padding. Funny thing was that I finally chose the absolute first sample that I immediately picked out when I first saw the samples. Of course I spent a week of "making sure I made the right decision"! Highly recommend the memory foam padding as it gives the carpet a wonderful feel.Super helpful staff in the store. Rob Devin was terrific, no pressure and honest answers to my questions. He kept me informed all the way through the install. Took about three weeks for the carpet to come in, have it precut, and get an install team scheduled. They actually rescheduled for a couple of days before my initial install date so that was a plus.Nothing but praise for the installers. They pulled the carpet, cleaned the floor, replaced some tack strips, moved all the furniture around upstairs and did a terrific job of installing that it is impossible to tell where the seams are. They helped me move things back in place and cleaned up after themselves. I inspected the entire area and found everything to be top notch. I was not expecting this quality and it put my previous rug installers from a lesser quality company as barely competent.Negatives? Probably not the cheapest way to get flooring and it took a while for the work to be scheduled.The results are much better than I expected. I love my new carpet. 5 stars and ten happy toes go to Dalene.
September 17 · John Pombrio
More Carpets Near Me
Kaoud Rugs4.0 (123 reviews)189 Hale Rd, Manchester, CT 06040, USA
Bob’s Discount Furniture and Mattress Store4.0 (4898 reviews)428 Tolland Turnpike, Manchester, CT 06040, USA
World Market4.0 (224 reviews)179B Hale Rd, Manchester, CT 06042, USA
Lowe's Home Improvement4.0 (1623 reviews)31 Buckland Hills Dr, Manchester, CT 06042, USA
At Home4.0 (769 reviews)1181 Tolland Turnpike, Manchester, CT 06042, USA
Floor Coverings International of Central CT5.0 (42 reviews)642 Hilliard St #1103, Manchester, CT 06042, USA
Ollie's Bargain Outlet4.0 (1630 reviews)381 Broad St, Manchester, CT 06040, USA
Brothers Home Improvement & Flooring, LLC5.0 (62 reviews)112 Summer St, Manchester, CT 06040, USA
Done With Precision Carpet Binding d/b/a DWP Carpet Binding5.0 (10 reviews)350 Chapel Rd, South Windsor, CT 06074, USA
Dalene Flooring Carpet One4.0 (42 reviews)45 Nutmeg Rd S, South Windsor, CT 06074, USA
American Floor Covering4.0 (7 reviews)88 Prestige Park Cir, East Hartford, CT 06108, USA
CarpetWorks, LLC4.0 (8 reviews)672 Tolland St, East Hartford, CT 06108, USA
Categories
Top Visited Sites
Baystate Rug and Flooring3.0 (22 reviews)
Manhattan Royal Carpet and Floors5.0 (11 reviews)
King Floor Supplies 24.0 (35 reviews)
World Market4.0 (481 reviews)
The Home Depot4.0 (997 reviews)
Kaoud Rugs4.0 (123 reviews)Trending The Carpet Chronicles Posts
Understanding Carpet Density and Why It Matters
Understanding the Cost Differences Between Carpet Types
Choosing the Best Carpet for Homes with Pets
How to Prevent Carpet Damage from Pets and Kids
What Are the Benefits of Carpet in a Home with Allergies? | CarpetHub
How to Choose the Right Carpet Padding for Maximum Comfort and Longevity
