FAB Flooring INC Introduce
For Massachusetts residents considering a significant upgrade to their homes, particularly a long-term investment like new flooring, **FAB Flooring INC** in Fall River provides a highly focused and specialized resource. Located at 1068 Slade St, this business is not a general home goods store, but a dedicated, small, local showroom and full-service provider specializing entirely in floor coverings. This singular focus ensures a depth of product knowledge and expertise that can be crucial for selecting the right material to withstand the rigors of New England life, from cold, damp winters to humid summers. FAB Flooring INC aims to be a complete partner, guiding clients through the entire process, from the initial selection and purchase to the professional installation.
As flooring specialists, the showroom presents a curated yet extensive selection of products. Customers visiting from the South Coast region and beyond can explore durable and stylish options across all major categories. The inventory at FAB Flooring INC is comprehensive, covering both classic and modern demands. These include the enduring elegance of **solid and engineered hardwood** for timeless appeal; a vast range of **carpeting** styles, textures, and colors from major brands like Mohawk and Shaw for comfort and sound dampening; and high-performance options like **ceramic, porcelain, and natural stone tile**. Their stone collection specifically features exquisite materials such as **travertine, marble, slate, and granite**, perfect for high-value areas like kitchens, bathrooms, and entryways. They also stock modern resilient options like **luxury vinyl** and **laminate**, known for their water resistance, exceptional durability, and ability to realistically mimic natural wood or stone aesthetics. This specialized focus on materials means the consulting staff, celebrated by customers as "very knowledgeable," can offer expert, informed guidance unmatched by non-specialist outlets.
FAB Flooring INC also distinguishes itself through its business ethos, which is deeply rooted in local community values. It operates as a local small business, emphasizing personalized, high-touch customer service and attention to detail. Importantly, the company fosters an explicitly inclusive atmosphere, proudly identifying as an **LGBTQ+ friendly** establishment and a **Transgender safespace**. This commitment ensures a welcoming, respectful, and professional experience for every Massachusetts customer. To back their core offerings, they provide an explicit **Service Guarantee**, a formal pledge to stand behind the quality of both the products sold and the workmanship of the installation service delivered. This combination of specialized knowledge and formal assurance provides a strong foundation for a major home project.
However, a complete and factual assessment must incorporate all available customer experiences. While the sales team's deep product knowledge is highly praised—with specific commendation for a veteran consultant named "Eric," who "will not steer you wrong"—a comprehensive review points out serious, repeated inconsistencies during the project execution phase. Reported issues include initial poor workmanship requiring immediate and substantial rework (e.g., incorrect baseboard gaps, dangerously unsecured stair components creating a safety risk for a pregnant wife), a clear pattern of non-punctuality (crews being "hours late" daily), and non-responsive communication when attempting to follow up on subsequent issues. This dichotomy of excellent product knowledge versus challenging installation experiences necessitates that prospective clients approach the installation phase with clear, strict expectations, leveraging the protection offered by the service guarantee while proactively managing the on-site work and communication.
Location and Accessibility
The FAB Flooring INC showroom is conveniently situated to serve customers across Southeastern Massachusetts and neighboring Rhode Island, positioning itself as a regional specialty source. The specific location is:
- **Address:** 1068 Slade St, Fall River, MA 02724, USA
The store's location ensures it is accessible from major routes serving communities like Fall River, New Bedford, Taunton, and Swansea. The business has taken steps to ensure a comfortable and accessible shopping experience for every customer:
- **Physical Accessibility:** The facility includes a designated **wheelchair accessible entrance** and a well-marked **wheelchair accessible parking lot**, ensuring easy access for all patrons regardless of mobility needs.
- **Shopping Options:** Customers benefit from the critical **in-store shopping** experience to physically view large samples and receive personalized consultations, coupled with a reliable **delivery service** for transporting heavy and bulky flooring orders.
- **Payment Methods:** A wide variety of secure payment methods are accepted, including Checks, Credit cards, Debit cards, and the modern convenience of **NFC mobile payments**.
Services Offered
FAB Flooring INC operates a full-service model that covers every stage of the flooring replacement process for both residential and commercial projects:
- **Professional Installation Service:** Offering expert fitting for all floor types, including specialized, complex installation techniques required for custom tile patterns, natural stone, and intricate hardwood layouts.
- **Service Guarantee:** A formal assurance explicitly covering both the quality of the materials supplied and the workmanship of the installation, providing essential post-completion protection for the customer's long-term investment.
- **Design and Product Consultation:** Personalized one-on-one sessions with veteran consultants who guide clients through material choices based on functional needs, aesthetic goals, budget, and suitability for the New England climate.
- **Extensive Product Sourcing:** Supplying a comprehensive, curated selection of high-quality flooring from recognized brands, including solid wood, engineered wood, ceramic and porcelain tile, natural stone, and luxury vinyl.
- **Logistics and Project Management:** Assistance with material ordering, coordinated delivery, and scheduling to simplify the operational complexities of a large flooring project.
- **Commercial Flooring Solutions:** Expertise in supplying and installing durable, high-traffic commercial-grade materials for local businesses, offices, and property management needs.
Features / Highlights
Choosing this Fall River specialist provides distinct advantages, particularly for those prioritizing expertise and local support within the Massachusetts market:
- **Deep-Seated Product Expertise:** The specialized focus solely on flooring translates into superior technical knowledge about the vast array of materials, their proper installation methods, and their long-term maintenance—a key benefit consistently praised by satisfied customers.
- **Highly Praised Veteran Consultants:** Access to the team's experienced professionals, who are noted for their reliable, comprehensive product and application knowledge, including specific public recommendations for consultant "Eric."
- **Inclusive Local Small Business:** The explicit designation as an **LGBTQ+ friendly** and **Transgender safespace** underscores a commitment to providing a welcoming and respectful shopping environment for every member of the Massachusetts community.
- **Single-Source Accountability:** The convenience and security of obtaining both the product and the installation from one vendor, which is formally backed by a **Service Guarantee**, simplifies warranty and service issues.
- **Premium and Diverse Material Selection:** Offering high-value hard surfaces like genuine **natural stone (granite, marble, slate)** and quality hardwood, alongside high-performance luxury vinyl and carpet options.
- **Commitment to Accessibility:** The practical provision of a wheelchair-accessible entrance and parking lot ensures the showroom is easily and comfortably navigable for all customers.
Contact Information
To connect with a specialist, arrange a design consultation, or inquire about their installation availability across Southeastern Massachusetts, customers can use the following details:
- **Address:** 1068 Slade St, Fall River, MA 02724, USA
- **Primary Phone:** (508) 617-4120
- **Mobile Phone:** +1 508-617-4120
What is Worth Choosing FAB Flooring INC?
The decision to choose FAB Flooring INC is highly contingent on prioritizing their distinct strengths. It is unequivocally worth choosing this business for its **expert, knowledgeable consultation** and the **vast, high-quality material selection**, especially if the Massachusetts homeowner needs specialized guidance on premium or complex flooring materials like natural stone or custom hardwood. The access to experienced consultants is a major asset, providing a superior purchasing decision compared to general retailers. Furthermore, supporting an explicitly **inclusive, local small business** with a clear **Service Guarantee** is a worthwhile value proposition.
However, the worth of the choice necessitates a pragmatic approach to the installation. The detailed factual reviews highlight severe, repeated failures in execution—including safety risks from loose stairs, fundamentally incorrect initial installation techniques, chronic unpunctuality, and non-responsive communication for follow-up repairs.
Therefore, the recommendation to the Massachusetts consumer is to **strategically select FAB Flooring INC for its product knowledge and the contractual protection of its Service Guarantee, but to mandate strict accountability for the installation process.** This involves utilizing the in-store expertise to secure the perfect product, confirming all installation details in writing, establishing clear, zero-tolerance standards for punctuality, and being prepared to immediately and firmly invoke the service guarantee upon the first sign of poor workmanship or communication breakdown. By doing so, a customer can secure the high-quality materials and technical advice they need while actively mitigating the execution and customer service frustrations reported by previous clients.
FAB Flooring INC Details
From the business
- Small business
Service options
- Delivery
- In-store shopping
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Offerings
- Installation service
- Service guarantee
Crowd
- LGBTQ+ friendly
- Transgender safespace
Payments
- Checks
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
FAB Flooring INC Photos










FAB Flooring INC Location
FAB Flooring INC
1068 Slade St, Fall River, MA 02724, USA
FAB Flooring INC Reviews
We had new flooring put in a few months ago. Originally, they brought the new flooring up to the baseboards leaving a quarter inch gap between the floor and the baseboards. They then covered the gap with a white trim against the brown baseboards. I had to have them remove it and take the baseboards out and bring the floor to the wall and reinstall the baseboards because it was crappy work and wicked ugly. Then came the stairs. Omg. So when the stairs were redone it was a complete joke. These people are supposed to be professionals right? So I wasn’t surprised when that very same night the stairs came undone. The nail gun they used was jammed and not one nail was actually in the stairs. My pregnant wife almost fell down all the stairs. So I call them and complain. They come back out and nail them down but some popped back up in September. I text and call and they don’t respond. They are not punctual at all. Every day they said they would be here by a certain time they were hours late. There was always an excuse. They don’t respond to calls and texts. Do not do business with these people. It’s not worth the frustration.
October 03 · heimdall vidarExcellent people to work with. Very knowledgeable people, they know their product well and will assist you in all of your needs. Ask for Eric, he's been in the business forever and will not steer you wrong.
November 17 · Omer “Chuck” ThibaultEric and Ken are awesome and their staff did an amazing job ! Kitchen In beautiful vinyl and rest of the house all new carpets ! Highly recommend . Helpful, on time , great communication and quality product
May 27 · Karen CheckEric is the man. Great products and service!
November 13 · Chris AugustoAwful service would not reccomend coming here to anyone!!
September 18 · Wesley A
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