M. Frank Higgins & Co. Inc.

- 199 White Oak Dr, Berlin, CT 06037

For decades, M. Frank Higgins & Co. Inc., based in Berlin, CT, has been a cornerstone of Connecticut's construction and renovation landscape. While often categorized as a flooring contractor and flooring store, this company operates at the level of a specialty general contractor, focusing on the most critical element of any large-scale project: the floor system. Established in 1952 by Michael Francis Higgins, the firm has built a reputation not just on providing excellent products, but on delivering comprehensive floor design, installation, and preparation solutions for complex commercial and institutional environments across New England, including Connecticut, Massachusetts, and Rhode Island.

As a woman-owned business, M. Frank Higgins & Co. Inc. carries on a family tradition of quality and personal attention that spans over 60 years. Their expertise is deeply rooted in high-performance flooring, catering primarily to demanding sectors such as healthcare facilities, educational institutions, corporate offices, and hospitality venues. Their staff is recognized for their professionalism and helpfulness, managing all aspects of the project, from initial design consultation and moisture mitigation strategies to the final, meticulous installation. The company's deep experience in floor preparation, concrete protection, and complex tile and resilient flooring systems sets them apart from typical general contractors, ensuring a foundation that is built to last.

The company is centrally located in Berlin, making it an accessible hub for coordinating projects across the entire state of Connecticut and beyond. The main office is situated at 199 White Oak Dr, Berlin, CT 06037, USA. This proximity to major Connecticut routes facilitates efficient logistics for project managers and delivery of materials to job sites, which often require careful scheduling and coordination.

The facility’s location is optimized for its commercial and contracting focus, allowing for streamlined operations and material handling. While a customer review notes that the delivery area for larger 53-foot trailers can be tight, the employees are consistently described as nice and accommodating, suggesting that staff are prepared to manage the logistics of working with construction professionals. For contact and project inquiries, the main office is readily available. The company's operational focus is on servicing general contractors, facility managers, architects, designers, and end-users across various industries, ensuring they have the necessary infrastructure to support large-scale demands.

M. Frank Higgins & Co. Inc. offers a highly specialized range of services that go far beyond simple flooring sales and installation. Their expertise covers the entire lifecycle of a floor system, from the sub-floor preparation to maintenance and restoration.

• Comprehensive Floor Preparation: This is a core competency, including floor preparation, concrete protection, and crucial moisture mitigation services to ensure the longevity of the final floor system.
• Specialty Flooring Installation: Expert furnishing and installation of a wide array of high-performance materials, including:
  • Resilient Flooring (Vinyl, Rubber, Linoleum)
  • Commercial Carpeting and Carpet Cushion
  • Ceramic Tile and Natural Stone
  • Hardwood and Wood Floors
  • Cork Flooring and Epoxy Floors
• Design and Construction Consulting: Providing floor design and construction expertise, advising clients on the best flooring solutions to meet durability, hygienic, and aesthetic requirements for specific industries (e.g., heat-welded seams for operating rooms).
• Industry-Specific Solutions: Specializing in the rigorous demands of various sectors:
  • Healthcare Flooring: Focusing on durability, cleanliness, and hygienic needs for operating rooms and MRI suites.
  • Educational Institutions: Providing solutions that enhance learning environments through noise reduction, comfort, and enhanced aesthetics.
  • Corporate and Retail Spaces: Installing durable and attractive floors tailored to a company's image and high-traffic needs.
• Project Management: Coordinating with general contractors and facility managers to meet aggressive schedules, particularly crucial for projects in public spaces or summer school renovations.
• Restoration and Maintenance: Through a partner company, they offer maintenance, restoration, and disinfection services to extend the life of existing carpet, hard flooring, and tile surfaces.

The longevity of M. Frank Higgins & Co. Inc. in the Connecticut market is a testament to several unique and compelling features that distinguish them from competitors. These highlights affirm their position as a leading specialty general contractor.

• Elite Certification (INSTALL Warranty Contractor): M. Frank Higgins & Co. Inc. is the only contractor in Connecticut to hold the INSTALL Warranty Contractor (IWC) certification—the floorcovering industry's highest level of certification. This means they provide an extended, non-proprietary, third-party labor warranty, signifying exceptional installation quality.
• Decades of Experience: The company has been building relationships and delivering quality work since 1952, carrying a long history of trust with general contractors and facility managers across New England.
• Woman-Owned Business: The company is a certified woman-owned business, demonstrating a commitment to diversity and exceptional business standards in the construction industry.
• Specialization in Technical Challenges: Their core focus includes solving technical problems like moisture mitigation and floor preparation, which are critical to preventing flooring failures and guaranteeing longevity.
• High-Quality Staff: Customers consistently praise the “amazing staff” and their professionalism, noting that clients "can definitely be certain they will deliver."
• Wide Service Area: The firm serves all of Connecticut, Massachusetts, and Rhode Island, making them a regional contracting resource for multi-state projects.

For professional inquiries regarding floor systems, technical design assistance, or project scheduling, please use the following contact information.

Address: 199 White Oak Dr, Berlin, CT 06037, USA

Phone: (860) 953-6826

For any organization or general contractor in Connecticut, choosing M. Frank Higgins & Co. Inc. is an obvious choice for any project where the performance and longevity of the floor system are non-negotiable. Their status as the state’s sole INSTALL Warranty Contractor provides an unparalleled labor warranty and assurance of quality that no other local firm can offer. This third-party backing essentially de-risks the installation phase of a major construction or renovation project.

Furthermore, their deep specialization in floor science—including concrete protection and moisture mitigation—ensures that the entire floor assembly is handled by experts capable of delivering a complete, robust solution, not just laying down a final finish. Whether the challenge is meeting the hygienic standards of a healthcare facility or the demanding schedule of a university project, their long-standing experience and dedicated, professional staff ensure delivery is certain. They are not just a contractor; they are a critical project partner for high-stakes, large-scale construction in the Connecticut region.

M. Frank Higgins & Co. Inc.

199 White Oak Dr, Berlin, CT 06037, USA