Mercier Carpet

- 1343 Riverdale St, West Springfield, MA 01089

For over five decades, Massachusetts residents and businesses in the Pioneer Valley have relied on Mercier Carpet Service, Inc. for their flooring needs. Located in West Springfield, this establishment is a venerable, second-generation, family-owned and operated company. It has successfully evolved beyond its origins as just a carpet business to become a full-service Flooring store and trusted Flooring Contractor, specializing in both the supply and expert installation of a comprehensive array of floor coverings.

Unlike transient home goods stores that offer a scattering of flooring options, Mercier Carpet is a specialist. Its entire business is dedicated to the materials underfoot—from soft, luxurious Carpet and area Rugs to durable, hard-surface options like Solid Hardwood Flooring, Engineered Floors, Ceramic Tile, and modern Vinyl Flooring, including Vinyl Planking. This focus ensures that customers in the Massachusetts region receive expert product knowledge, high-quality materials, and professional service tailored to the harsh New England climate and diverse local architectural styles.

The company prides itself on its versatility, capably handling a single-room Carpet installation in a Residential Home just as effectively as large-scale, multi-phase Commercial And Residential Flooring projects for businesses and property managers. The tone of customer feedback consistently praises the team for being "great to work with," "top notch," and "professional" while staying on schedule, indicating a commitment to both product quality and project management that is essential for Massachusetts contractors and busy homeowners alike. Their dedication to client satisfaction is further underscored by reports of staff, such as Nicole, being highly responsive and ensuring customers are "completely 100% satisfied" with the final layout and installation.

Mercier Carpet is conveniently situated at 1343 Riverdale St, West Springfield, MA 01089, USA. This central location in West Springfield places it within easy reach of the greater Springfield area and the wider Western Massachusetts community. Riverdale Street is a primary commercial corridor, making the store easily accessible for both local residents planning home renovations and commercial clients managing projects across the Pioneer Valley.

The store's commitment to serving all members of the Massachusetts community is reflected in its accessibility provisions, ensuring a comfortable experience for every visitor:

• Wheelchair accessible entrance
• Wheelchair accessible parking lot

The showroom hours are designed to accommodate busy schedules, including extended hours during the week and a window on Saturday mornings for project consultations and product browsing, allowing homeowners to visit without disrupting their weekday commitments. This thoughtful accessibility, combined with a focus on core flooring products, makes it a preferred destination over a generalized home goods store.

As a full-service Flooring Contractor, Mercier Carpet offers a suite of integrated services that covers every step of the flooring project, eliminating the need to hire separate retailers and installers. This streamlined approach is highly valued by clients in Massachusetts seeking reliability and accountability from a single source.

• Full-Scope Installation Service: Expert installation for all flooring types, including:
  • Install carpet for residential and commercial spaces.
  • Install flooring for all hard surfaces.
  • Specialized Tile work installation.
• Supply and Installation: Providing a comprehensive package for virtually every floor covering:
  • Supply and install Solid Hardwood Flooring and Engineered Floors.
  • Supply and install resilient surfaces, including Vinyl Flooring and Vinyl Planking.
  • Supply and install laminate.
• Comprehensive Product Sales: Stocking a wide variety of materials ready for purchase:
  • Carpet, Carpets & Rugs.
  • Ceramic Tile.
  • Wood Floor options.
• Project Logistics: Offering Delivery of materials to the job site.
• Accountability: Providing a valuable Service guarantee on their work, giving local customers peace of mind about their investment.

The business model of Mercier Carpet is built on professional specialization and local trust, offering distinct advantages over larger national chains that operate more broadly as a home goods store.

• Specialist Expertise: The company focuses entirely on floor covering, ensuring their team possesses deep, specialized knowledge of materials, installation techniques, and maintenance requirements unique to Massachusetts weather and building codes.
• Decades of Local Experience: Being a family-owned operation since 1967 provides unparalleled experience in serving the specific needs of the Pioneer Valley community, which translates into reliable advice and vendor relationships.
• Versatile Client Base: Proven capability to serve both the Residential Home market (single room or whole-house renovations) and the Commercial And Residential Flooring sectors (office renovations, multi-unit properties).
• Diverse Product Portfolio: Customers can select from a wide range of aesthetic and functional choices, including Soft Carpet, durable Ceramic Tile, and modern Vinyl Planking, ensuring the right fit for any room or budget.
• Convenient Payment Options: Transactions are made easy by accepting modern payment methods: Credit cards, Debit cards, and NFC mobile payments.
• Commitment to Satisfaction: Customer reviews highlight the team's willingness to go the extra mile, addressing questions about carpeting layout and working to ensure the client is "100% satisfied" before job completion.

For scheduling an estimate, visiting the showroom, or contacting a specialist about a Commercial And Residential Flooring project in Massachusetts, please use the following details.

Address: 1343 Riverdale St, West Springfield, MA 01089, USA

Phone: (413) 736-5811

Mobile Phone: +1 413-736-5811

Email: merciercarpet@gmail.com (as publicly listed on their website)

Choosing Mercier Carpet in West Springfield, MA, is a decision to prioritize specialized expertise and proven reliability over the general inventory of a standard home goods store. For Massachusetts homeowners and business owners, flooring represents a significant, long-term investment that directly impacts property value, comfort, and safety—it is not an area for compromise.

What sets Mercier Carpet apart is their integrated approach: they are not just suppliers, but a full-service Flooring Contractor who provides the sales, product expertise, and guaranteed Installation service. The positive feedback from both commercial clients ("top notch," "stay on schedule") and residential customers ("very good installers," "decent price") demonstrates that they consistently deliver on their promise of quality and professionalism across all project scales.

Furthermore, the long-standing nature of this family-owned business in the Pioneer Valley community instills confidence. Their history and the valuable Service guarantee on their work offer a level of accountability and local commitment that is hard to match. When seeking to update a Residential Home with beautiful Solid Hardwood Flooring or outfit a Commercial space with durable Vinyl Planking or Carpet, the local knowledge, product selection, and installation excellence provided by Mercier Carpet make them the clear and most worthwhile choice for Massachusetts residents.

Mercier Carpet

1343 Riverdale St, West Springfield, MA 01089, USA