Metro Floors

- 76 Reservoir Rd, Middletown, NY 10940

For homeowners and businesses in Middletown, NY, and the broader Orange County area, the term "home goods store" takes on a deeper meaning when focused on foundational elements that define a property's character and durability. Metro Floors, located right on Reservoir Road, is not a general retailer but a highly specialized home goods destination focused entirely on the most important surface in any building: the floor. Since opening in 2001, this locally owned and operated business has established itself as the authority on flooring sales, installation, and long-term maintenance across the New York, New Jersey, and Connecticut tri-state region.

The importance of quality flooring cannot be overstated, particularly in the diverse climate and historical homes of New York. The right floor enhances aesthetic appeal, improves insulation, and significantly boosts property value. Metro Floors understands that this is an investment, not just a purchase. As such, they treat every customer like family, striving to deliver a personal touch and expert knowledge that goes beyond what massive retail chains can offer. Their specialization in services like floor refinishing and sanding, particularly for older homes, makes them an invaluable partner for local residents seeking to restore or upgrade their existing properties with expertise honed over four decades of combined industry experience by the owners.

The Middletown showroom is where the transformation begins. Here, New York customers can explore a wide range of materials, including domestic and exotic hardwoods, high-quality carpets, modern luxury vinyl, and durable composite floors. Their commitment to offering a large selection ensures that every design preference, budget constraint, and functional need—whether it’s high-traffic commercial flooring or luxurious residential carpet—is met with a tailored solution. The entire process, from product selection to the final Installation service, is handled by their experienced team, providing a single point of accountability for a smooth and professional renovation experience.

Located conveniently in Middletown, Metro Floors serves as a central hub for flooring solutions across Orange County, making it easily accessible for clients in the Hudson Valley area.

• Physical Address: 76 Reservoir Rd, Middletown, NY 10940, USA. This location offers easy access for local residents planning to visit the showroom to discuss their projects.
• Accessibility: The facility demonstrates a commitment to serving all community members by providing a Wheelchair accessible parking lot, ensuring convenience for every customer visiting to select their home goods.
• Service Reach: While rooted in Middletown, the company’s services extend throughout the wider New York, New Jersey, and Connecticut region, reflecting their capacity and reputation as a trusted regional flooring specialist.

Their location in a key New York transportation corridor allows them to efficiently manage Delivery logistics and on-site Installation service appointments, ensuring project timelines are respected and materials arrive safely at the client’s home or job site.

Metro Floors’ core strength lies in its comprehensive service offering that addresses every phase of a floor’s life—from installation for new builds and renovations to maintenance and restoration for aging surfaces.

• Flooring Installation, covering a wide variety of materials including hardwood, carpet, laminate, and vinyl.
• Wood Floor Refinishing and Floor Sanding, essential services for restoring the beauty and longevity of existing hardwood in historic New York homes.
• Floor Repair, addressing localized damage and wear to extend the life of the flooring.
• Wood Finishing and Wood Floor Staining, offering customization options to match new floors to existing décor or achieve a specific design aesthetic.
• Floor Cleaning and Wood Floor Polishing, providing the maintenance services necessary to protect the investment over time.
• Delivery of all flooring materials, offering convenience for all purchases.
• Specialization in laying custom flooring in both commercial and residential properties, including both domestic and exotic hardwoods.

This full spectrum of services, which includes both sales and expert maintenance, confirms their status as a dedicated partner throughout the entire lifespan of the customer’s floor.

Metro Floors’ longevity and success in the competitive New York market are driven by several key differentiators that local customers consistently appreciate.

• Decades of Experience: Owners Jose and Ramon Colon have a combined 40-plus years of experience in the hardwood flooring industry, providing unmatched expertise and reliability.
• Locally Owned & Operated: A family-owned business deeply rooted in the Middletown community, committed to providing personalized service and treating every home as their own.
• Full-Service Expertise: They offer an end-to-end solution, covering everything from sales and delivery to installation and post-care services like refinishing and repair, ensuring total project control.
• Flexible Payment Options: Accepts convenient Payment methods, including Credit cards and Debit cards, making the investment process easier for New York homeowners.
• Next-Day Options: Reviews often highlight the possibility of next-day delivery and installation for certain products, demonstrating their ability to operate efficiently and meet urgent client needs.
• Insured and Bonded: They are fully insured, providing customers with peace of mind that their home and property are protected during any installation or refinishing work.
• Commitment to Quality Materials: Focuses on a large selection of in-stock carpets, ceramic tile, and various woods, prioritizing quality over general volume.

It is important to note the nature of local business reviews, which can sometimes be mixed. While the majority of reviews highlight excellent, professional service and great installation jobs, one piece of feedback noted a poor phone experience. This emphasizes that while the in-person sales and installation teams are highly rated for professionalism and quality workmanship, Metro Floors remains a local business actively committed to maintaining a high standard of communication across all touchpoints, always striving for customer satisfaction.

For those in Middletown, Orange County, and the surrounding New York area ready to select or restore their floors, Metro Floors is the local expert ready to help.

• Address: 76 Reservoir Rd, Middletown, NY 10940, USA
• Primary Phone: (845) 692-5533
• Mobile Phone (Direct): +1 845-692-5533

Contacting them directly provides the best avenue for scheduling a consultation, exploring their wide range of specialized products, or obtaining a detailed quote for a full-service installation or restoration project.

Choosing Metro Floors means selecting a specialized partner for a major home investment, rather than settling for a general retail experience. Their deep-rooted expertise, particularly in hardwood flooring, provides an enormous advantage for New York residents. With the owners having over 40 years of combined experience, customers are guaranteed to receive advice that is informed, reliable, and tailored to the specific demands of local architecture and climate. The ability to manage both new installations and critical services like floor refinishing and repair eliminates the need for multiple contractors, streamlining the renovation process significantly.

The integrated service model—from a vast in-stock showroom to professional installation and ongoing care—offers exceptional value. Testimonials frequently praise the installers for their speed, professionalism, and high-quality workmanship, often completing large projects in a remarkably short time. For a New York homeowner, the combination of premium, responsibly sourced products and the personal, guaranteed service of a long-standing, fully insured local business makes Metro Floors the superior choice. They truly make floors, and only floors, their number one priority, ensuring your home's foundation is in the hands of genuine experts.

Metro Floors

76 Reservoir Rd, Middletown, NY 10940, USA