Post Road Carpet Introduce
For homeowners, landlords, and businesses across the Metrowest region of Massachusetts, the foundation of any great renovation project starts from the ground up. Post Road Carpet, located conveniently in Marlborough, stands as a premier local destination not just for traditional carpets, but for a full spectrum of modern flooring solutions. While their name highlights their carpet expertise, they have expanded their inventory and services to be a comprehensive flooring center, offering materials like Luxury Vinyl Flooring (LVT/LVP), commercial rubber flooring, tile, and hardwood, alongside their core carpet products.
This establishment is particularly noteworthy in the Massachusetts business landscape as it is a certified women-owned small business, which adds a personal, community-focused touch to its professional operations. With a deep commitment to quality materials and meticulous installation, Post Road Carpet differentiates itself from big-box retailers by offering a highly personalized customer experience and focusing on the crucial details that ensure project success. Their longevity and reputation in the Marlborough area are built on providing both a great selection and unparalleled customer care.
The feedback from local customers consistently emphasizes the quality of both the in-store experience and the installation service. Reviews frequently praise the staff for being "helpful and patient," as well as the installers for being "knowledgeable" and doing an "exceptional job." A key example of this dedication is the detailed attention given to subfloor preparation. One customer noted that the installers addressed and fixed squeaks in the old wood flooring before laying down the new luxury vinyl, resulting in a quiet, solid new floor—a sign of true professional craftsmanship that goes above and beyond a simple surface installation.
The extensive product line ensures that whether you are looking for soft, comfortable carpeting for a bedroom, durable LVT for a high-traffic kitchen or bathroom, or heavy-duty commercial rubber flooring for a business space, Post Road Carpet has the materials and expertise to guide your choice. They aim to serve as a comprehensive resource for all flooring needs across Massachusetts, combining the selection of a large retailer with the detailed attention of a trusted local expert.
Post Road Carpet is centrally located in Marlborough, a strategic location for serving the Metrowest and greater Central Massachusetts areas. The store is situated right on a major route, ensuring ease of access for customers traveling from surrounding towns like Framingham, Southborough, Hudson, and Sudbury.
The full address for the showroom is:
782 Boston Post Rd E, Marlborough, MA 01752, USA
The facility is designed with customer comfort and accessibility in mind, reflecting their commitment to serving the entire community. The location provides a Wheelchair accessible entrance, ensuring ease of navigation into the showroom to view product samples. Furthermore, dedicated Wheelchair accessible parking lot spaces are available for customer convenience. Inside the store, they offer an Gender-neutral restroom, adding to the inclusive and comfortable amenities for all visitors during their selection process. This combination of a convenient location on a main road and thoughtful accessibility features makes the showroom a stress-free environment for project planning.
As a full-service flooring company, Post Road Carpet offers an integrated approach to sales and installation. Their primary goal is to manage the project from the initial consultation to the final finishing touches on the subfloor.
The primary services offered to Massachusetts residential and commercial customers include:
- Expert Carpet Sales: Offering a wide variety of carpet styles, colors, and materials for both residential and commercial applications.
- Luxury Vinyl Flooring (LVT/LVP) Sales: Providing high-quality, durable, and stylish luxury vinyl products that mimic the look of hardwood and stone.
- Commercial Rubber Flooring: Supplying specialty flooring options designed for high-wear commercial and institutional environments.
- Professional Carpet Installation: Employing knowledgeable, dedicated installers who specialize in meticulous subfloor preparation and flawless finish work, as highlighted in customer reviews.
- Complete Installation Service: Overseeing the entire installation process, from initial measurements and product selection to delivery and final fitting, including complex subfloor troubleshooting.
- Installation Service Guarantee: Standing behind the quality of their professional installation work to ensure customer satisfaction.
- In-store Pickup: A convenient option for contractors or DIY customers who wish to collect their materials directly from the showroom.
- Delivery Service: Providing logistical support to get purchased materials safely and efficiently to the project site.
- In-store Shopping & Design Consultation: Offering expert guidance in their showroom to help customers select the ideal product based on room function, traffic, and aesthetic goals.
The core strength of Post Road Carpet lies in its combination of specialized products and a high-touch service model. They provide a level of specialization and personal accountability that can be hard to find in a large retail setting.
Key highlights and features that distinguish this Marlborough flooring center include:
- Certified Women-Owned Small Business: This designation speaks to a local, independent operation deeply rooted in the community with a commitment to personalized service.
- Installation Excellence: Customers consistently praise the in-house installers, citing their knowledge, professionalism, and ability to troubleshoot and resolve issues like subfloor squeaks for a superior, quiet finish.
- Diverse Flooring Inventory: While a premier carpet store, they also offer a wide selection of LVT/LVP, tile, hardwood, and commercial rubber flooring, making them a single source for various project types.
- Service Guarantee: Providing assurance that the customer’s investment in both materials and installation is protected.
- Customer-First Approach: Staff are described as patient and helpful, particularly for customers working through complex or large-scale projects, ensuring a smooth selection process.
- Flexible Payment Options: Accepts Checks, major Credit cards, and Debit cards, providing ease of transaction for both consumers and business clients.
To begin your flooring project or to inquire about product availability and installation services, the team at Post Road Carpet can be reached directly at their Marlborough location.
Contact Information:
Address: 782 Boston Post Rd E, Marlborough, MA 01752, USA
Phone: (508) 485-2227
Mobile Phone: +1 508-485-2227
For Massachusetts residents embarking on a flooring project, choosing Post Road Carpet is an investment in quality materials backed by exceptional, expert installation. The critical difference that makes them the preferred choice over impersonal national chains is the level of dedicated service and craftsmanship, particularly during the installation phase. The installer's willingness to go the extra mile—like securing old subflooring to eliminate squeaks—demonstrates a commitment to a perfect, long-lasting final product, not just a quick cover-up.
Furthermore, as a trusted, women-owned local small business, every dollar spent supports the Marlborough community directly, fostering local economic growth. Customers benefit from the knowledgeable staff's patience and guidance through what can be a daunting process of selecting the right material for the New England climate and lifestyle demands, whether it's the right carpet fiber or the most durable luxury vinyl plank. They offer a full circle of service, from expert design consultation in the showroom to professional installation by knowledgeable, friendly crews. For peace of mind, high-quality products, and a service guarantee, Post Road Carpet stands out as the superior choice for flooring needs throughout the Metrowest area.
Post Road Carpet Services
Carpet Store
- Carpets
- Luxury Vinyl Flooring
- Commercial Rubber Flooring
- Carpet Installation
- Carpet Sales
Post Road Carpet Details
From the business
- Identifies as women-owned
- Small business
Service options
- Delivery
- In-store pickup
- In-store shopping
- Same-day delivery
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Offerings
- Installation service
- Service guarantee
Amenities
- Gender-neutral restroom
Payments
- Checks
- Credit cards
- Debit cards
- Credit cards
Post Road Carpet Photos










Post Road Carpet Location
Post Road Carpet
782 Boston Post Rd E, Marlborough, MA 01752, USA
Post Road Carpet Reviews
stairspricebedroomsareameetingpeoplecallknowledge
★ 5★ 4★ 3★ 2★ 1I just had LVP from Post Road Carpet installed and I can’t say enough about the installers, Chris and Corey. They were very friendly, answered all my questions and did an exceptional job. I hope I was not a pest running upstairs to see how nice everything looked. And they worked in a tight area. I had lots of squeaks in the old wood flooring and they nailed that down to the joists before putting down the new LVP.. It is quiet now for the first time since I moved in. Thanks to Dawn at Post Road Carpet for overseeing this installation!
September 25 · Ann LovenPost Road Carpet was excellent to work with. The staff at the store were helpful and patient with me as I had to work through the project. I purchased LVT for my bathrooms and they came out fantastic! The installers, Chris and Cory, did a great job. They were knowledgeable and knew how to troubleshoot when the subfloor was covered in a adhesive material that created a sticking sound on my old floors when you walked on them. Now the LVT is installed, looks great and makes no sound. Highly recommend Post Road Carpets and Chris and Cory!!
April 22 · cathy mainvilleI purchased luxury vinyl planks from Post Road Carpet and had them install them in my kitchen and dining room! Quality product, and the installation was superb! Chris and his crew were outstanding, checking in with me during the installation process to make sure I was happy with how things were going. Each day, they cleaned up, making sure to leave the area useable. Had Chris come back for a couple of minor details, which he did promptly. Dawn, the salesperson, was a pleasure to work with, no "high pressure," let me take my time, and really knew the various products that I was considering. I could not be happier with this whole process or with the final product! This establishment is a dream to work with, and I will be visiting them in the Spring to look at carpeting for my family room!Two months later, and I am still loving this floor! Every time I walk into either room, I smile and think, "Why did I wait so long?" Maybe because I was searching for the perfect flooring, and now I've found it! The floor looks just as excellent as the day it was installed, and is super easy to care for. The cork backing on this floor makes it very comfortable to walk on, and it's warm, too (part of the floor is over a cold garage). Not slippery at all if it gets wet. Can't wait to start shopping for new carpeting at Post Road Carpet!
January 30 · Patty SontagWe needed to carpet our bedrooms. With a baby due in a few months, we needed this done ASAP so unfortunately chose this place because it had a couple of good reviews (where are the rest?!) Less than a year later, the carpets lifted up and created big ridges in both bedrooms. We also discovered (by accident) while we were waiting in a meeting room for our rep to come back, that they had written some derogatory words on our paperwork making fun of my husband’s disability. I guess that’s how they keep their customers straight. Do not get your carpet from these people!Edit: No- this was not mistaken identity. We know where we went (Post Road Carpet in Marlborough). The people who came out to measure all but ignored my husband who answered the door for them. The carpet started lifting less than 2 years later. Terrible quality and lack of professionalism.
March 13 · Morning StarDawn at post road carpets helped me with a complicated situation for my basement which is a large space. Trying to capture classic traditional plaid with a basic floor to match. The phone calls, meetings and multiple text messages- Dawn put so much effort to make our space look amazing. The whole room is brighter and warm. We look forward to working with Dawn again and will always refer them to our friends!!! Thank you
December 29 · Mary Fortin
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