Suburban Floors Introduce
For New Yorkers in Westchester County, choosing the right material for a home renovation is an investment that demands both superior product quality and flawless execution. Suburban Floors, a venerable family-owned business operating out of Mount Kisco, NY, provides a compelling alternative to the impersonal experience of big-box stores. With a heritage spanning over 85 years and three generations, this company has established itself as a trusted specialist in the floor covering industry, offering a curated selection of materials coupled with highly professional service.
Though the company's roots are in carpets—and their expertise in wall-to-wall and staircase installations is frequently highlighted by grateful customers—their offerings have expanded to include a wide range of modern and traditional flooring types. Their showroom is a resource for high-quality wood, vinyl, tile, and even cork and rubber flooring options, ensuring they can accommodate virtually any aesthetic or functional requirement for residential or commercial spaces across the Tri-State area. The difference in the overall experience, according to one delighted customer, is akin to comparing "fast-food takeout and Chateaubriand," emphasizing the premium, detailed, and personalized service provided by their owners and staff, such as Emily and Frank.
The core business model of Suburban Floors is built on the trifecta of product knowledge, personal customer service, and expert installation. They guide customers through every step, from selecting the perfect color and padding to coordinating a quick and skillful installation by their experienced crews. This commitment to a start-to-finish, hands-on approach is what makes Suburban Floors a highly recommended fixture for any New York resident making a significant investment in their home.
Location and Accessibility
Suburban Floors is centrally and conveniently located in the thriving commercial hub of Mount Kisco, making it easily accessible for residents throughout Westchester County and surrounding areas in the Lower Hudson Valley. The store's physical location is designed to welcome all customers.
The address is:
223 Lexington Ave, Mt Kisco, NY 10549, USA
Situated on Lexington Avenue, the location allows for easy navigation for those traveling from local towns such as Bedford, Chappaqua, and Katonah. For customers arriving at the store, the business has taken steps to ensure a comfortable and inclusive visit, offering specific accessibility features:
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
This commitment to accessibility ensures that every New York customer can comfortably access the showroom to explore the vast selection of samples and receive personalized consultation services.
Services Offered
Suburban Floors provides a comprehensive, end-to-end service designed to manage the entire flooring process for the customer, eliminating the need to coordinate between separate retailers and contractors. Their range of services includes both retail and professional execution:
- Flooring Sales and Selection: Offering a vast array of samples and products across major categories, including Carpet, Wood, Vinyl (including LVT/WPC), Tile, Cork, and other specialty options.
- Expert Consultations: Experienced staff, including owners, provide product knowledge and detailed guidance to help customers narrow down selections in style, color, and padding to perfectly match their home and lifestyle needs.
- Professional Installation Service: Utilizing experienced, supervised crews for the flawless and quick installation of all sold products, including complex work like wall-to-wall carpet and staircase runners, as well as kitchen tile.
- Free In-Home Measurement: Scheduling appointments for a free in-home measure after the initial showroom visit to ensure accurate square footage calculations and planning.
- Project Logistics and Delivery: Offering delivery services to ensure materials arrive on schedule and coordinating the installation timeline efficiently.
- Service Guarantee: Providing a guarantee on the installation service, standing by the quality and precision of the crew’s work.
- Trade Collaboration: Working directly with custom homebuilders, interior designers, and contractors to furnish and install floor coverings for larger projects.
- Flexible Payment: Accepting common payment methods for convenience, including Credit cards and Debit cards.
Features / Highlights
Suburban Floors is distinguished in the competitive New York home goods market by its historical presence and unwavering commitment to a high-touch customer experience. These highlights are frequently cited by their satisfied customers:
- Deep, Decades-Long Expertise: The company is a third-generation family business with over 85 years of operation in Westchester County, signifying unmatched local knowledge and stability in the industry.
- Exceptional Customer Service: Reviewers consistently praise the "outstanding customer service," patience, and expertise of the staff, noting their ability to ask "just the right questions" to help guide decision-making.
- Premium Selection: The showroom features a massive selection of samples and products that cater to all tastes, from traditionally elegant to fashionably modern, spanning high-quality materials from carpet to wood and LVT.
- Seamless, High-Quality Installation: The installation crews are highlighted as being "very experienced," performing "flawless and incredibly quick and skillful" work, indicating a high standard of craftsmanship across both carpet and tile.
- The "Chateaubriand" Experience: Customers note a vast superiority in the overall experience compared to big-box stores, recommending Suburban Floors for those who view flooring as a significant "investment in our current home."
- Comprehensive Product Range: From the softness of carpet for a nursery to the durability of vinyl for a corporate space, they offer solutions for every area of a home or business.
Contact Information
New York homeowners and builders in the Mount Kisco area can reach out to Suburban Floors for consultations, estimates, and service scheduling using the following information:
- Address: 223 Lexington Ave, Mt Kisco, NY 10549, USA
- Phone: (914) 666-6166
- Mobile Phone: +1 914-666-6166
What is Worth Choosing
For New York residents, choosing Suburban Floors is opting for a combination of **heritage and assured quality** that is increasingly rare in the home improvement industry. In an area where homes are valuable and aesthetic standards are high, the flooring investment must be handled by professionals who understand the nuances of materials and installation. Suburban Floors provides this through a family legacy of over 85 years.
The core reason to select this Mount Kisco institution is the **personalized, expert guidance** offered by the owners and senior staff. This highly personalized service—the 'Chateaubriand' experience—ensures that customers not only purchase a beautiful product but also receive a customized solution that perfectly matches their home's needs, budget, and style. The testimonials repeatedly confirm that their experienced crews deliver a 'flawless' installation, standing firmly behind their work with a service guarantee. This full-circle commitment to exceptional service, from product selection to the final, precise fit of a staircase runner or kitchen tile, ensures that the customer's investment is protected and their renovation project is a smooth, successful experience.
Suburban Floors Details
Service options
- Delivery
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Offerings
- Installation service
- Service guarantee
Payments
- Credit cards
- Debit cards
- Credit cards
Suburban Floors Photos







Suburban Floors Location
Suburban Floors
223 Lexington Ave, Mt Kisco, NY 10549, USA
Suburban Floors Reviews
We have purchased carpeting from Suburban Floors on two occasions; the first time was wall-to-wall for a room and accompanying staircase, and the second time for a second staircase. Both times we were extremely pleased with the outstanding customer service, expertise in helping with carpet selection, and precision installation. Working with Emily and Frank was a most pleasant experience. Emily was meticulous each time in helping us choose the perfect carpeting. Although we had general ideas of what we wanted, Emily asked just the right questions to help narrow down the selections -- in color, style and padding.In our previous home we purchased carpeting from a big box store, but the difference in the overall experiences between a big box store and Suburban Floors is similar to the difference between fast-food takeout and Chateaubriand. When making an investment in our current home we decided to go with the latter. We recommend Suburban Floors without hesitation.
December 29 · Jeanne NelsonGreat patience and product knowledge by owners. Terrific supervision of very experienced crews who performed flawless and incredibly quick and skillful installation of both kitchen tile and wall-to-wall carpet. My best experience during a long home renovation.
August 30 · Telephone Building BeaconOutstanding customer service and outstanding inventory. Ask for Emily.
July 11 · carolyn vento- January 31 · Walter Espin
- June 06 · RBHAMMERS CORP.
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