Window Flair, Inc.

- 1100 Long Pond Rd Suite 224, Greece, NY 14626

For decades, homeowners in the Greater Rochester area of New York have sought out specialized services to enhance the beauty and functionality of their living spaces. When it comes to custom window coverings, a local favorite is Window Flair, Inc. What truly sets this business apart is its foundation as one of Rochester's original in-home decorating services, a model established back in 1973. This innovative philosophy was simple yet powerful: bring the showroom and the expert advice directly to the client’s home, ensuring a perfect match for existing décor and lighting conditions.

Window Flair, Inc. is not a traditional walk-in retail store; instead, it operates as a mobile showroom and full-service window treatment specialist. This unique approach means New York customers can enjoy a personalized consultation process right in the comfort of their own home, eliminating the guesswork of selecting materials and colors in a distant store environment. The company specializes in a full line of custom blinds, shades, and shutters from various major manufacturers, catering to both residential and commercial clients.

Identified as both a small and woman-owned business, Window Flair, Inc. emphasizes a commitment to quality products, competitive pricing, and professional service. The owner, Cheri, and her team are recognized for their deep, robust knowledge of window treatments, helping clients navigate the extensive choices available to find solutions for light control, energy efficiency, and privacy. They are particularly noted for their work on modern solutions such as power shades and custom installations for large or uniquely shaped windows.

The company maintains a strong focus on the installation phase, proudly utilizing an experienced and non-commission-based crew to ensure flawless results. One customer’s “Good news” review highlighted the installation team as "on time, professional, friendly, and helpful," with the blinds working well and looking good. However, customer experiences also underscore the importance of clear, detailed communication, especially when specifying the primary intent of a product, such as choosing between privacy-focused versus UV-protection-focused shades. The complexities of custom orders and manufacturer warranties, which often place the responsibility on the retailer to facilitate claims, also require a proactive approach from both the customer and the company to ensure a seamless post-installation experience.

Window Flair, Inc. serves the entire Rochester and surrounding communities in New York, with its business office strategically located in Greece, NY.

While the business operates primarily through in-home appointments, its administrative and coordination center is situated at:

• 1100 Long Pond Rd Suite 224, Greece, NY 14626, USA

This location provides a central hub for the company's mobile services, allowing their well-equipped service vehicles—which they call "rolling showrooms"—to efficiently reach customers across Monroe County and beyond. Furthermore, the business strives to be physically accessible, as indicated by its features:

• Wheelchair accessible parking lot is available for customers who may need to visit the office by appointment.
• Flexible scheduling accommodates busy lifestyles, with in-home appointments available on weekdays and Saturdays.

Window Flair, Inc. provides a comprehensive, full-service solution for custom window coverings, managing the entire process from initial design to final installation:

• In-Home Consultations: Bringing product samples, color swatches, and design expertise directly to the customer's residence at their convenience.
• Professional Measurement: Precise measurement services performed by experts to guarantee a perfect custom fit for all windows, including challenging large or uniquely shaped openings.
• Product Sales: Offering a wide variety of custom window treatments, including blinds, shutters (such as Norman Shutters), and shades (cellular, Roman, roller, sheer, and motorized).
• Expert Installation: Utilizing an experienced, professional, and non-commission-based installation crew to ensure a flawless setup and functionality.
• Online Estimates: Providing preliminary quotes or estimates through digital communication channels for convenient planning.
• Delivery: Arranging the secure and timely delivery of custom-ordered products to the client’s home.
• Commercial and Builder Accounts: Offering specialized services and pricing programs for large-scale projects, helping businesses meet minority-contracting requirements as a woman-owned business.

The value proposition of Window Flair, Inc. is built around unique features that prioritize customer convenience and a high-quality finished product, making them a fixture in the New York market:

• Original In-Home Decorator Service: Pioneers in the Rochester area since 1973, bringing the entire "store" experience to the client's location.
• Woman-Owned Small Business: Identifying as a woman-owned entity, contributing to diversity in local commerce and offering specific bid opportunities for commercial clients.
• Rolling Showrooms: Their sales vehicles are fully stocked with a vast selection of samples, allowing for immediate comparison and decision-making in the actual environment where the treatments will be installed.
• Product Versatility: A broad selection of major brands and products—including advanced motorized options and various shutter, blind, and shade styles—to suit every aesthetic and budget.
• Non-Commissioned Installers: The installation crew operates without sales pressure, focusing solely on providing high-quality workmanship and customer satisfaction.
• Competitive Pricing: Due to low overhead compared to large retail chains, the company claims to offer very competitive pricing without sacrificing product quality.
• Payment Flexibility: Accepting checks, credit cards, and debit cards for ease of transaction.

To schedule an in-home consultation or inquire about custom window treatment options for your New York home or business, you can reach Window Flair, Inc. using the following contact details:

• Address: 1100 Long Pond Rd Suite 224, Greece, NY 14626, USA
• Phone: (585) 225-7710
• Mobile Phone: +1 585-225-7710

For New York residents looking to invest in custom window treatments, choosing a specialist like Window Flair, Inc. over a general retailer offers distinct advantages. The most significant benefit is the core business model of the in-home consultation. The ability to see and feel the high-end Norman shutters, shades, or blinds under the specific lighting conditions of your living room or bedroom is invaluable, eliminating common mistakes in color matching and material selection that happen when viewing items in an artificial showroom setting.

Furthermore, the long history—over four decades—in the Rochester community signifies deep-rooted experience and an established base of loyal customers. The owner's comprehensive knowledge ensures that clients receive expert guidance on both the aesthetic and functional aspects of their purchase, which is essential when dealing with complex needs like motorization or specific privacy requirements.

However, potential customers should take the lesson from previous reviews to heart: while the quality of installation and initial product consultation is often excellent, clear and explicit documentation of all project goals (e.g., "100% privacy," not just "light control") is critical. Customers are also advised to familiarize themselves with the manufacturer's warranty details, which often cover defects for a "lifetime" but may exclude labor, shipping, and fading after a few years, and to request the manufacturer's claim information directly if a defect arises to ensure a smooth resolution.

Ultimately, Window Flair, Inc. provides a convenient, professional, and knowledgeable service for those in the Rochester area committed to buying high-quality, custom-fitted window coverings.

Window Flair, Inc.

1100 Long Pond Rd Suite 224, Greece, NY 14626, USA