Lumber Liquidators

- 3150 W Henrietta Rd, Rochester, NY 14623

For homeowners and contractors across the New York region embarking on a renovation or new construction project, selecting the right flooring is a foundational decision that impacts both the aesthetics and long-term value of a property. While many stores offer general home goods, Lumber Liquidators, located in Rochester, NY, operates as a highly specialized destination focusing almost exclusively on providing a vast selection of hard-surface flooring materials and the expert services to install them.

Known in the industry for its comprehensive inventory, Lumber Liquidators (which has also operated under the name LL Flooring) offers a deep dive into flooring options that generic home improvement stores cannot match. The store is a go-to source for everything from classic solid hardwood to modern, waterproof solutions like luxury vinyl plank, as well as durable laminate and engineered hardwood. By focusing their efforts entirely on this category, they ensure a depth of product knowledge and a breadth of selection designed to meet every style preference, performance requirement, and budget constraint.

More than just a supplier of materials, the store functions as a critical resource for the entire flooring project lifecycle. The team is staffed with flooring experts whose core competency is guiding customers through the technical details of different wood species, plank widths, underlayments, and installation methods. Customer feedback frequently highlights this exceptional level of service, with one patron commending a salesperson for literally spending three hours, being "extremely knowledgeable, patient and kind," and helping to choose the exact right product. This consultative approach transforms the shopping experience, providing homeowners in the New York area with the confidence needed for a successful project.

In addition to their core flooring products, the store also carries related home goods items such as butcher block countertops and essential installation accessories like moldings and trim, making it a true one-stop-shop for floor and counter surface projects. The focus remains on delivering quality products at competitive prices, a combination that has cemented their place as a reliable choice for local users planning a home refresh.

The Lumber Liquidators store in Rochester, NY, is strategically positioned to be highly accessible for residents across the greater New York region. Located in a major commercial corridor, the store provides convenience for both quick pickups and longer consultation visits.

The store is located at: 3150 W Henrietta Rd, Rochester, NY 14623, USA.

The West Henrietta Road location places it close to major roadways, ensuring efficient travel for customers driving from different parts of the state. Recognizing the heavy nature of flooring products and the diverse needs of their customer base, the location ensures superior physical accessibility:

• Wheelchair Accessible Entrance: The store maintains an easily navigable entry point for all customers.
• Wheelchair Accessible Parking Lot: Dedicated and conveniently located parking spots are available.
• Wheelchair Accessible Restroom: The store facilities are designed to be fully accessible.
• Wheelchair Accessible Seating: Comfortable seating options are provided for consultations and waiting.

Lumber Liquidators provides a comprehensive suite of services that support customers from the moment they begin browsing until their new floor is completely installed, simplifying what can often be a complex and physically demanding home project.

• Flooring Installation Service: Professional installation is available for all types of hard-surface flooring, performed by licensed contractors to ensure trusted, high-quality results.
• In-Home Measurement: Customers can purchase an in-home measurement service to ensure accurate material quotes and proper planning for installation.
• Delivery: Reliable delivery services are available to transport purchased materials directly to the job site or home address.
• In-store Pickup: Customers who prefer to handle transportation themselves can utilize the in-store pickup option.
• Onsite Services: The store provides a service guarantee on its offerings, giving customers peace of mind about the quality of the products and installation work.
• Payment Flexibility: Accepting a variety of convenient payment methods, including Checks, Credit cards, Debit cards, and NFC mobile payments.
• Service Guarantee: The commitment to quality and customer satisfaction is backed by a service guarantee.

Lumber Liquidators stands out from general home goods stores by emphasizing its expertise, extensive product range, and dedicated customer care focused on flooring and complementary surfaces.

• Deep Product Specialization: A strong focus on hard-surface flooring, including solid and engineered hardwood, luxury vinyl plank (LVP), laminate, bamboo, and tile.
• Expert Sales Staff: Employees, referred to as flooring experts, provide knowledgeable, patient, and personalized consultations, helping customers match the right product to their specific environment and budget.
• Exceptional Customer Service: As noted in customer reviews, the staff, including manager Joe and salesperson Josiah, is known for going "above and beyond" to promptly resolve complex issues, even during system outages, demonstrating A+++ dedication.
• Accessory Offerings: The inventory includes essential complementary items such as butcher block countertops and a wide selection of moldings and trim for a finished look.
• Free Samples: The availability of flooring samples makes it easy for customers to test materials and colors in their home environment before committing to a purchase.
• Special Financing: Special financing offers are often available, allowing customers to "Floor Now, Pay Later" and manage their home renovation budget more effectively.
• Competitive Pricing: The store is recognized for offering great pricing on its products, delivering strong value to both homeowners and professional contractors.

The Rochester Lumber Liquidators team is ready to assist New York residents with all their flooring needs, from initial selection to professional installation services.

• Address: 3150 W Henrietta Rd, Rochester, NY 14623, USA
• Phone: (585) 617-0973

For project inquiries, to check on material availability, or to schedule an in-home measure, the team is available via phone and in-store. Customers have praised the proactive communication, particularly in situations requiring problem-solving, like when a manager tracked down a customer's phone number during a power outage to ensure a smooth, rescheduled pickup.

For New York residents looking to upgrade their home with new hard-surface flooring, choosing Lumber Liquidators in Rochester is a choice for specialized expertise and project confidence. While general home goods stores offer a bit of everything, the core strength of this location lies in its dedicated focus on flooring. This specialization translates directly into three significant advantages for the local consumer.

First is the unparalleled depth of product. You gain access to a wider variety of materials, styles, and performance features, including high-demand waterproof options and quality hardwood, ensuring that you do not have to compromise on your vision. Second is the expert-level guidance. As evidenced by the detailed customer reviews, the sales team moves beyond simple transactions to provide true consultation, helping you navigate the complexities of installation, material maintenance, and long-term durability. This level of personalized, kind, and knowledgeable assistance minimizes the risk of costly mistakes and ensures the final result meets expectations.

Finally, the comprehensive service package, including professional installation, a service guarantee, and convenient logistical support like delivery and efficient in-store pickup (even under challenging circumstances), completes the value proposition. When embarking on a major home improvement task like new flooring, the confidence of having a dedicated, highly-rated specialist manage the materials and installation—rather than a general retailer—is invaluable. Lumber Liquidators provides the right combination of product selection, competitive pricing, and A+++ customer service, making it the superior choice for transforming the foundation of any New York home.

Lumber Liquidators

3150 W Henrietta Rd, Rochester, NY 14623, USA