A Cleaner Image

- 71 Goodway Dr S ste 1-35, Rochester, NY 14623

For homeowners, property managers, and businesses across the New York region, especially in and around Rochester, dealing with property damage—whether from water, fire, or pervasive mold—demands immediate and highly professional intervention. A Cleaner Image, located at 71 Goodway Dr S in Rochester, NY, is not a typical local laundry; it is a specialized and certified firm offering comprehensive Cleaning and Restoration Services. Despite the ambiguity of the name outside of its category, this company is a critical resource for complex, often emergency-driven, home and building restoration needs. Their diverse offerings ensure that property integrity, air quality, and safety are restored rapidly and effectively after an incident.

The company's core specialty lies in handling some of the most stressful and destructive issues a property owner faces, operating as a primary Water damage restoration service and a certified Mold remediation and Fire damage restoration service. However, their scope extends into proactive and preventative home maintenance, including expert Carpet cleaning service, Air duct cleaning service, and even foundational work as a Waterproofing service and Flooring contractor. This broad expertise makes them a single, reliable point of contact for an array of interior and structural needs, from emergency sewage cleanup to planned bathroom remodeler projects.

What truly sets A Cleaner Image apart is its operational commitment to the customer's crisis. They provide a crucial 24 Hour Emergency Service, ensuring that when flooding, burst pipes, or fire damage occur, expert help is on the way immediately. This rapid response is essential for minimizing long-term structural damage and mold growth, which is particularly important in the varied climate of upstate New York. Moreover, the business model is built on integrity and clear communication, as noted in customer reviews that praise the team's honesty, kindness, and attentiveness throughout stressful and complex renovations and restorations. The company takes pride in being women-owned, and maintains an inclusive, respectful environment, identifying as LGBTQ+ friendly and a Transgender safespace, adding a layer of community focus to their professional operations.

From addressing subtle issues like dirty HVAC duct & vent cleaning to tackling major structural concerns such as Cracks Foundation Repairs and Basement Waterproofing, A Cleaner Image offers a holistic approach to maintaining a clean, safe, and healthy home or commercial property in New York. They seamlessly combine the urgent nature of disaster recovery with the precision required for high-quality renovation work.

A Cleaner Image is located at 71 Goodway Dr S ste 1-35, Rochester, NY 14623, USA. This address is situated in the Henrietta area of Rochester, within a flex office/warehouse park just off of South Winton Road. This location is easily accessible by vehicle from major roadways like Route 590, Brighton-Henrietta Townline Road, and Jefferson Road, making it a central and convenient base for their team to rapidly dispatch to emergency calls across Rochester and the wider Upstate New York area.

The nature of their business—primarily providing on-site services—means that customers rarely need to visit the office except for consultations or administrative needs. However, the facility ensures excellent accommodations for visitors who do stop by.

• Parking: The facility offers both a Free parking lot and On-site parking, ensuring easy access for vehicles. Free street parking may also be available nearby.
• Accessibility: The business is committed to providing an accessible environment, featuring a Wheelchair accessible parking lot, Wheelchair accessible restroom, and Wheelchair accessible seating.

While the company’s services are often needed on a 24/7 emergency basis, their main office operations for non-emergency scheduling, calls, and consultations typically run during standard business hours, generally from Monday to Friday, 8:00 AM to 5:00 PM. However, their core strength is their 24 Hour Emergency Service availability for crisis situations like water damage and fire, where a fast response is critical.

The services provided by A Cleaner Image go far beyond simple cleanup, focusing on complete property restoration, prevention, and deep cleaning for both residential and commercial clients.

• 24/7 Emergency Restoration:
  • Water damage-related cleanup & repair, Flood cleanup, Flood restoration, and Water removal.
  • Sewage cleanup and Biohazard Remediation/Waste Disposal.
  • Fire & Smoke Damage restoration, including Smoke Odor Remediation and Removing Soot From The Textiles.
  • Structural Dehumidification and Emergency Remediation services with a guaranteed quick response time.
• Mold Remediation and Assessment:
  • Certified Mold Remediation services, Mold Assessment, and addressing chronic Mold Issues/Problems.
  • Ny State Licensed Mold Remediation ensuring compliance with state standards.
• Deep Cleaning and Air Quality:
  • Air Duct Cleaning Services, HVAC duct & vent cleaning, and Dryer Vent Cleaners for improved Air Quality and HVAC Efficiency.
  • Carpet cleaning, Upholstery & Fabric Cleaning, and Pet Odor / Stain Removal.
  • Tile & Grout Cleaning & Sealing, Ceramic Tile Cleaner, and Workstation Panel Cleaning.
  • Coronavirus Disinfecting and Hospital Grade Antimicrobial Disinfecting Treatments.
• Structural and Remodeling Services:
  • Basement Waterproofing Contractors (including Waterproof Coating, Draining Solutions, Sump Pump Repair/Replacements, Floor Cracks, and Masonry Foundation Leaks).
  • Bathroom remodeler and Home Renovation services (Rebuild Services).
  • Insulation Services and specialized Flooring contractor work (Vinyl Floor, Wood Floors).
  • Foundation Repair and Damage Assessments.

The company integrates professional certification and an empathetic approach to service, making them a preferred choice for New York customers dealing with challenging property issues.

• 24-Hour Emergency Response: Availability of 24 Hour Emergency Service for urgent issues like flooding or fire, crucial for mitigating immediate and long-term damage.
• Certified and Licensed Expertise: The team holds key professional certifications, including Certified Mold Remediation and NY State Licensed Mold Remediation status, ensuring work meets strict regulatory standards.
• Inclusion and Respect: Identifies as a Women-Owned business, LGBTQ+ friendly, and a Transgender safespace, fostering a culture of compassion and respect for all clients, as evidenced by positive customer feedback about their kindness.
• Comprehensive Project Management: Offers end-to-end service from Damage Assessments and Free Inspections to final repair and structural rebuilds, often managing the Insurance Claim process directly.
• High-Quality Equipment and Products: Utilizes specialized tools and treatments such as Hospital Grade Antimicrobial Disinfecting Treatments and Allergen Filtering techniques.
• Convenience and Communication: Provides Online estimates, Onsite services, and a commitment to clear communication, ensuring options are clearly explained and updated pricing is fair.
• Inclusivity in Amenities: Features a Gender-neutral restroom on-site.

For immediate crisis response or to schedule a consultation for an upcoming project, New York residents can use the following contact details:

• Address: 71 Goodway Dr S ste 1-35, Rochester, NY 14623, USA
• Phone (Emergency & Scheduling): (585) 377-1960
• Mobile Phone: +1 585-377-1960

New Yorkers should choose A Cleaner Image for their deep cleaning and restoration needs because they are a rare combination of technical expertise, immediate availability, and genuine customer care. For the region's common problems—basement flooding, mold issues, and the need for structural maintenance—the company’s 24/7 Water Damage Restoration and certified Mold Remediation are indispensable resources. This guarantees a quick response, which is the single most important factor in limiting the spread of damage and high-cost repairs following a disaster.

The reviews from local customers strongly support the decision to choose this firm, citing the team's "honesty and integrity," and their professional but personal touch, such as greeting a customer's family and dog daily during a renovation. This level of respect for the client and their property—leaving the space "neat and tidy each day"—is a significant value-add, particularly during the messy and intrusive process of restoration or remodeling. Furthermore, as a Women-Owned business committed to being an inclusive space, customers can feel confident they are supporting a local business that prioritizes ethics and community. Whether the job is a critical emergency restoration or a high-quality, planned project like a bathroom remodel or air duct cleaning, A Cleaner Image provides the specialized skills and empathetic service that New York property owners truly need. The seamless integration of structural repair, cleaning, and preventative waterproofing eliminates the hassle of coordinating multiple contractors.

A Cleaner Image

71 Goodway Dr S ste 1-35, Rochester, NY 14623, USA