Floor & Decor Introduce
For New Yorkers embarking on a home renovation, kitchen upgrade, or commercial build-out, the process of sourcing high-quality, durable, and stylish hard-surface materials often involves visiting multiple specialty suppliers. **Floor & Decor** simplifies this search significantly. As a specialized, high-growth retailer and the leading destination for everything related to the floor and beyond, the Brooklyn location acts as a massive warehouse and design center dedicated entirely to home transformation projects. It is a premier **Flooring store**, **Tile store**, **Cabinet store**, and **Countertop store** rolled into one impressive 129,000 square foot facility, bringing an unprecedented inventory and selection to the NYC market.
The core strength of Floor & Decor lies in its expansive in-stock inventory. Unlike stores that require lengthy special orders, this warehouse-format location carries over one million square feet of hard-surface flooring ready for immediate purchase and pickup. This commitment to having product immediately available is highly valued by local homeowners and construction professionals, who often require materials on a tight schedule. Customers can explore a huge, diverse range of products, including high-performance waterproof luxury vinyl plank (LVP), custom countertops, natural stone, ceramic and porcelain tile, solid and engineered hardwood, and even specialized bathroom vanities tailored to the unique size constraints often found in New York properties.
The experience is enhanced by a dedication to customer care, despite the store's massive scale. As evidenced in customer reviews, the staff—including design experts and department specialists like those in the tile department—are repeatedly recognized for being incredibly kind, patient, knowledgeable, and genuinely invested in helping customers find the perfect materials. Whether a client is an experienced contractor utilizing the PRO Services or a homeowner planning a quick visit for a small bathroom fix, the store is designed to offer a supportive shopping environment. From providing free design consultation to offering assistance with loading materials into vehicles, Floor & Decor strives to turn a potentially stressful shopping trip into a positive and enjoyable experience, making them a valued resource across the five boroughs.
## Location and Accessibility
The Floor & Decor flagship location for New York City is conveniently situated in Sunset Park, Brooklyn, making it easily accessible for customers across Brooklyn, Manhattan, and the surrounding areas. The size of the store, located at the Liberty Bklyn site, is one of the largest in the market, designed to accommodate the city’s high demand for home improvement resources.
Address: **850 3rd Ave, Brooklyn, NY 11232, USA**
The store is committed to full accessibility, which is essential for a high-volume retail space. Key accessibility features include a certified **Wheelchair accessible entrance** and a **Wheelchair accessible parking lot**, ensuring comfortable and convenient access for all shoppers. In terms of payment options, the store facilitates quick and easy transactions by accepting modern methods such as **Credit cards**, **Debit cards**, and **NFC mobile payments**. This attention to convenience supports the store's objective to accommodate both major projects and customers looking for a **Quick visit** to pick up materials.
## Services Offered
Floor & Decor provides a comprehensive set of services designed to support every phase of a renovation project, from selection to installation:
- **Professional Installation Service:** Offering a full-service **Installation service** through partnerships with professional firms (like Installation Made Easy). This service covers a variety of flooring types and is backed by a **Service guarantee** on the workmanship.
- **Free Design Services:** Providing complimentary, no-obligation design appointments with professional design experts to help customers visualize and select the right materials, patterns, and colors for their kitchen, bathroom, or entire home.
- **PRO Services Program:** Dedicated support for builders, contractors, designers, and remodelers, including extended store hours, a loyalty and rewards program, education opportunities, job site delivery, and the ability to hold product for up to seven days.
- **Onsite Services and Support:** The local team provides exceptional **Onsite services**, including assistance with loading heavy, bulky materials, which is highly appreciated by customers in a city setting.
- **Multiple Fulfillment Options:** To suit the needs of a fast-paced city, the store offers both convenient **In-store pickup** for immediate projects and reliable **Delivery** service to homes, apartments, and job sites across a wide radius.
- **DIY Education Resources:** Supporting the do-it-yourself community with comprehensive classes, how-to videos, and detailed guides for those who prefer to handle the installation themselves, alongside a full selection of installation materials.
- **Custom Countertops:** Offering complete custom solutions for quartz, natural stone, and vanity tops, including measurement, cutting, and installation services to streamline this crucial part of a kitchen or bath remodel.
## Features / Highlights
The Brooklyn location's distinct features are specifically tailored to meet the unique demands of the New York City market:
- **Massive 129,000 Sq Ft Flagship:** As the first full-sized warehouse-format store in the five boroughs, the enormous space is designed to maximize selection, carrying over one million square feet of in-stock hard-surface flooring.
- **Industry's Broadest In-Stock Selection:** Eliminating long wait times by having a massive, readily available inventory of tile, wood, natural stone, laminate, luxury vinyl plank, cabinets, and vanity options, ensuring immediate project starts.
- **Tailored NYC Product Assortment:** The product mix is specially curated to meet local needs, including special-sized vanities and specific flooring types that cater to the unique dimensions and aesthetic preferences of Brooklyn and Manhattan properties.
- **Full Project Visualization:** The store features numerous vignettes and large displays, allowing customers to fully see and visualize what the product will look like in their kitchen or bathroom before committing to a purchase.
- **Exceptional, Solution-Oriented Customer Service:** Despite being a large chain, the local team is highlighted in customer feedback for providing unmatched customer service, including going "above and beyond" to resolve complex issues like damaged shipping or product discrepancies, ensuring customer satisfaction.
- **Competitive, Everyday Low Prices:** The company’s direct sourcing model allows them to offer innovative, trend-right materials at highly competitive prices, providing excellent value for homeowners and professionals alike.
## Contact Information
The Floor & Decor Brooklyn team is available to assist with product selection, quotes, and project scheduling:
Address: **850 3rd Ave, Brooklyn, NY 11232, USA**
Phone: **(929) 663-6000**
Mobile Phone: **+1 929-663-6000**
## What is Worth Choosing
Choosing **Floor & Decor** in Brooklyn is worthwhile for any New Yorker prioritizing a combination of massive selection, ready availability, and comprehensive project support. The sheer size and in-stock inventory mean that delays from special orders are largely eliminated, which is a major advantage in time-sensitive city renovations. This store is a specialist’s paradise—whether you need a unique blue bathroom vanity that perfectly fits a narrow space, as one customer found, or a durable **Luxury Vinyl Plank** for a commercial lobby, the materials are there. The strength of the on-site, expert staff, who are prepared to handle everything from design consultation to solving complex product issues, offers a powerful safety net for a large purchase.
The added benefits of a **Service guarantee** on installations, multiple delivery and pickup options, and dedicated PRO support services ensure that the entire renovation lifecycle is supported. For a high-quality, hard-surface project—from **Flooring store** materials to the finishing touches from the **Countertop store**—Floor & Decor provides the products, expertise, and logistical convenience that New York's demanding renovation market requires.
Floor & Decor Details
Service options
- Delivery
- In-store pickup
- Onsite services
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Offerings
- Installation service
- Service guarantee
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Floor & Decor Photos










Floor & Decor Location
Floor & Decor Reviews
projectpatientbathroommanagementrenovationsdesigncarquestionsgroutexpert
★ 5★ 4★ 3★ 2★ 1My husband and I are planning a complete bathroom renovation. We’d been looking for bathroom furniture for six months. I wanted a blue vanity, finally I found the perfect vanity it checked all the boxes( I didn’t mention couldn’t be more than 20 inch wide). We watched it for several months, the last time I look at there website the vanity I wanted was on sale and being discontinued. I called to order immediately but it wasn’t available at the NY store but they would ship from NJ to the NY store for 200.00 Great.When we got it home again I panicked the quartz countertop was chipped on the two front corners,?after speaking with NJ store that was the last one available, calls back and forth until customer service open a case for and referred the issue to Wendy, manager of shipping solutions. She contacted me a couple days later with 3 options return for complete refund, keep for a discounted price or they would contact vendor to replace, well that option would be 3-6 months.! I decided to keep and I was credited the sale price but not the shipping. Fortunately the chips could be repaired which I did.Customer service representatives and Wendy were wonderful, I was disappointed it couldn’t be replaced but as I said Wendy and all representatives did every possible to satisfy me. I’d gladly do business with Floor and Decor again. The renovation hasn’t started yet
September 11 · HENRY BEENE⸻I had the absolute best experience at Tile and Decor thanks to Briana Solis and Dre from the tile department. From the moment I walked in, they both went above and beyond to help me find exactly what I needed. They were incredibly kind, patient, and knowledgeable, offering great advice on picking the perfect tiles for my project. They made the whole process so easy and enjoyable, and I truly felt like they cared about helping me make the right choice. Their positivity and attention to detail were unmatched.Briana and Dre didn’t stop there — they even helped me load everything into my car, ensuring everything was secure and safe for transport. Their customer service was hands down the best I have ever received in my life. They turned what could have been a stressful shopping trip into an amazing experience. I would absolutely recommend anyone to work with them if they want not only expert advice but also kindness and genuine care. Thank you both so much for making my day!
April 26 · stephanie balukasThe Loading Zone team, especially Nelly & AJ at Floor & Decor was awesome—friendly, fast, and super helpful. They made the process easy and stress-free!?
August 22 · Yvette CeselkaI loved this place (brooklyn - 3rd avenue location). But recently I bought wood looking tile for a small room costing over $1,000. In the picture it looked beautiful. The boxes were dusty so I didn't think much. Once the floor was put down and washed it numerous times it still looks dusty. So I called the brooklyn location where I got it and spoke with a woman there to see why the tile always looks dusty (I mean immediately after it dries) she said she would call me back in 5 minutes. That was months ago!! Never heard back from her. Floor looks beautiful when its wet. Once it dried it looks old and dirty/dusty. Do not buy this product.
July 19 · Diana PiccinininiThe associate Joel was super helpful with finding all the tiles I needed for my bathroom renovations. The process was super easy and smooth when I went to purchase the tiles. Another special shout out to the designer Olga who helped me figure out what styles to go with. Great experience all around! 😎👍
July 20 · Elvin
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