General Floor

- 499 Running Pump Rd #104, Lancaster, PA 17601

For homeowners and contractors across Pennsylvania, finding a reliable source for quality flooring and related home goods is essential for any renovation or new build project. In the heart of Lancaster County, General Floor stands out as a specialized home goods store focusing heavily on providing an extensive range of flooring solutions, from luxurious carpets to durable hardwoods and modern luxury vinyl. Operating with a commitment to both quality products and outstanding customer service, this local Pennsylvania business has established itself as a go-to destination for transforming any residential or commercial space from the ground up.

Unlike general home improvement centers, General Floor specializes, offering a focused expertise that benefits everyone from DIY enthusiasts to seasoned builders and property managers. The store is more accurately classified as a dedicated Flooring store and Carpet store, housing a vast inventory designed to meet diverse aesthetic preferences, performance requirements, and budgetary needs. Its reputation is built on providing a knowledgeable team who can guide customers through the sometimes-complex process of material selection, ensuring the final product perfectly aligns with the room's function, traffic level, and desired look. The emphasis on specialization means local users in the Pennsylvania region receive expert advice on installation methods, maintenance, and product longevity for every type of flooring offered.

One of the core strengths of General Floor, frequently noted in customer feedback, is the exceptional, personalized service. Customers report experiences where the staff are not only highly knowledgeable about each product—whether it's SVP, carpet, or other materials—but also genuinely listen to the user’s vision, desired feel, and application requirements. This consultative approach often includes helpful resources, such as pulling up in-room previews online to visualize the product, and allowing customers to take multiple samples home until they are completely confident in their final selection. This level of attention ensures a decision is made with total peace of mind, a crucial factor when investing in a home's foundational design element.

The store maintains a strong focus on serving both the residential homeowner market and the trade professional sector, including builders, interior designers, and property management firms. This dual focus ensures that whether a customer is renovating a single room or outfitting an entire multi-family home, General Floor has the inventory, the systems, and the professional support needed to execute the project efficiently. Their longevity in the region, with the General Floor brand having decades of experience, speaks to a deeply rooted commitment to the Pennsylvania community and a reliable business model that prioritizes long-term customer relationships.

Conveniently located in Lancaster County, the General Floor showroom is easily accessible for residents across Central and Eastern Pennsylvania. The specific location is designed for easy navigation, making it a simple trip for those coming from neighboring towns or counties.

The physical address for the Lancaster location is:

• 499 Running Pump Rd #104, Lancaster, PA 17601, USA

In addition to a prime location, the facility is designed to be welcoming to all visitors. A key focus on universal access is demonstrated through dedicated provisions for those with mobility concerns.

Key Accessibility Features include:

• Wheelchair accessible entrance
• Wheelchair accessible parking lot

These features ensure that every member of the Pennsylvania community can comfortably visit the showroom to browse the extensive selection and consult with the expert staff.

General Floor provides a comprehensive suite of services that goes beyond merely selling products, positioning them as a full-service partner for flooring projects. These services simplify the process from initial selection through final installation.

• Professional Installation Service: Offering expert installation for all their products, ensuring materials are laid correctly and efficiently for maximum longevity and appearance.
• Delivery: Providing convenient delivery options to get your selected materials from the store to your job site or home.
• Service Guarantee: Backing their work and products with a service guarantee, giving customers confidence in their investment.
• Expert Consultations: Highly knowledgeable staff offer tailored advice on product types, durability, application, and design choices.
• Free Samples: Allowing customers to take home samples to see how the materials look under their home’s specific lighting and alongside existing décor before making a commitment.
• Shop at Home / In-Home Flooring Sales: Specialized programs that cater to the needs of professional contractors, designers, and in-home sales experts, potentially bringing the consultation and selection process to the client's location.

What truly sets General Floor apart is a combination of product breadth, operational efficiency, and commitment to the trade professional, which ultimately benefits every customer.

• Huge Inventory and Selection: Carrying a wide range of flooring products including Carpet, Hardwood (solid and engineered), Laminate, Luxury Vinyl (LVT/LVP), Waterproof flooring options, Sheet Vinyl, Tile, Natural Stone, Glass Tile, Cork, and Area Rugs. This massive stock provides near-limitless options for any project.
• Quality Brands: Partnering with industry-leading manufacturers to offer trusted, high-quality brands.
• In-House Designers: Having design professionals on staff to assist with color matching, material coordination, and overall aesthetic planning.
• Next-Day Availability: Leveraging big buying power and substantial inventory to offer quicker access to popular, in-stock materials than competitors, often with next-day availability for time-sensitive projects.
• Accepts Multiple Payment Methods: For customer convenience, various payment options are accepted, including Credit cards, Debit cards, and NFC mobile payments.

For Pennsylvania residents ready to begin their flooring project, contacting the Lancaster team is simple and direct.

• Address: 499 Running Pump Rd #104, Lancaster, PA 17601, USA
• Phone: (717) 390-9909
• Mobile Phone (Direct Contact): +1 717-390-9909

Choosing the right home goods or flooring supplier in Pennsylvania is a decision that impacts the longevity and aesthetics of your home. General Floor offers several compelling reasons for local users to choose their services. The combination of knowledgeable staff, a vast, quality-driven inventory, and a deep understanding of the installation process makes them an invaluable partner. Customers consistently praise the "very knowledgeable staff," "excellent service," and the company’s commitment to being "quick with communication."

The company's focused expertise on flooring ensures customers get specialized advice that generic stores often cannot provide. They understand the difference between commercial-grade carpet for a business and a plush, luxurious pile for a bedroom, and can advise accordingly. The ability to take samples home multiple times is a testament to their dedication to customer satisfaction, ensuring that the selected product is truly the right fit for the specific environment and lighting. Furthermore, the provision of a service guarantee and professional installation means that the entire project is managed with accountability, from the first step in the showroom to the final piece of trim laid down. For a major home investment like flooring, this blend of superior product selection, professional service, and operational convenience makes General Floor a highly recommended choice for residents across Lancaster and the greater Pennsylvania region. The consistent message from real customers—that "They take good care of their customers"—is the strongest possible endorsement.

General Floor

499 Running Pump Rd #104, Lancaster, PA 17601, USA