Hampton Flooring Center Introduce
For Massachusetts homeowners and businesses looking to elevate their interior spaces, finding a reliable and experienced flooring specialist is paramount. The right flooring sets the tone for your entire home or office, combining aesthetics with practical durability. Located in the heart of Western Massachusetts, **Hampton Flooring Center** has established itself as a trusted, local source for exceptional flooring products and comprehensive installation services for over 35 years.
While their name suggests a focus on flooring, this small, family-owned business provides a full spectrum of services that go far beyond just selling materials. They are a dedicated home solution provider, assisting with everything from the initial product selection and design consultation to professional installation and after-service care. Catering to both residential and commercial clients across Western Massachusetts and Northern Connecticut, Hampton Flooring Center offers a wide variety of options, including wood, tile, carpet, and luxury vinyl, ensuring every project, large or small, receives the attention and expertise it deserves.
Whether you’re planning a complete house renovation or simply updating a single room, the knowledgeable staff at this Easthampton, MA, center is prepared to guide you through the process, providing expert advice on materials, design, and longevity. Their commitment to building long-lasting relationships with customers, paired with their focus on high-quality materials, makes them a valuable local resource.
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Hampton Flooring Center is conveniently situated at **250 Northampton St, Easthampton, MA 01027, USA**. This central location makes it easily accessible for residents across the greater Western Massachusetts region, including Northampton, Holyoke, and other surrounding towns. Situated along a main thoroughfare, the showroom is easy to find for in-person consultations and product browsing.
For all members of the community, the business is committed to ensuring a comfortable and accessible visit. They feature both a **Wheelchair accessible entrance** and a **Wheelchair accessible parking lot**, demonstrating their dedication to serving everyone in the Massachusetts area who is undertaking a home or commercial project.
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As a full-service flooring and home solution center, Hampton Flooring Center offers a robust selection of services designed to handle all aspects of your project from start to finish. Their offerings extend beyond simple product sales, providing peace of mind through professional expertise and dedicated service. Key services include:
- **Flooring Installation Service:** Professional installation for all products sold, including carpet, tile, hardwood, luxury vinyl (LVT/LVP), laminate, cork, bamboo, and area rugs. Their experienced installers are continually trained in the latest products and methods for both residential and commercial projects.
- **Carpet Installation and Refastening:** Expertise in laying new wall-to-wall carpet and providing services like stretching and repair for existing carpets.
- **Wood Floor Refinishing and Restoration:** Services dedicated to restoring the original beauty and shine of existing hardwood floors, including sanding and refinishing.
- **Design Services:** Offering assistance with selecting the right products and helping envision the final look, including specialized help with **kitchen and bathroom design**. This consultative approach ensures the flooring integrates seamlessly with your overall design goals.
- **Delivery:** Convenient delivery service for products directly to your project location.
- **Repair Services:** Offering necessary repairs for various types of flooring to maintain their condition and longevity.
- **Consultations and Quotes:** Free estimates and the ability to meet with a skilled project specialist to get your project started, with options to shop and get quotes online.
- **Commercial Flooring Work:** Specialized commercial offerings, including the latest options of carpet tile and LVT from major brands, with installers who are fully certified, insured, and OSHA compliant.
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What sets Hampton Flooring Center apart is a combination of product variety, client-focused service, and commitment to local excellence. For Western Massachusetts customers, these highlights translate directly into a better overall experience and a higher-quality finished product:
- **Small, Family-Owned Local Business:** With a history spanning over three decades, the company operates with a strong commitment to the local community, focusing on long-lasting customer relationships and personalized service that large chains often cannot match.
- **Extensive Product Range:** They carry a wide variety of materials, including hardwood, luxury vinyl plank (LVP), laminate, ceramic and glass tile, natural stone, cork, bamboo, vinyl, and a diverse selection of wall-to-wall carpet and area rugs.
- **Service Guarantee:** A commitment to stand by their work and products, offering a service guarantee to ensure customer satisfaction.
- **Flexible Payment Options:** Accepting **Credit cards** and **Debit cards**, making the purchasing process straightforward.
- **Dedicated and Skilled Staff:** Customers frequently highlight specific sales representatives, like Rui, for their professionalism, excellent communication, product knowledge, and responsiveness throughout the process, even offering on-site consultations.
- **Online Shopping Convenience:** Customers can browse their extensive catalog 24/7, use tools to 'See in your room,' order samples with free shipping, and request a quote online, blending local service with modern convenience.
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For residents and businesses in Massachusetts looking to contact Hampton Flooring Center to discuss their next project, request a quote, or schedule a consultation, you can reach them through the following:
- **Address:** 250 Northampton St, Easthampton, MA 01027, USA
- **Phone:** (413) 527-5279
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Choosing a local flooring provider like Hampton Flooring Center is about more than just buying a product; it’s about partnering with a team that has deep roots in the Massachusetts community and a vested interest in your project's success. The decades of experience they hold in the industry ensure that customers receive time-tested advice and access to high-quality materials.
While the company is highly praised for its sales staff and quality materials—as evidenced by customers who "highly recommend" their sales staff for going the distance to source desired products—it’s important for local clients to note the installation process. Customers have noted that asking specifically for highly-rated, experienced in-house installers, such as "Angel and his team" who are described as delivering "exceptional and beautiful" work, can lead to the best results, particularly for intricate projects like tile or wood installation.
The business owners, including Chris, are known to be receptive to customer concerns and willing to address them, demonstrating a commitment to "make things right" when issues with outsourced installation arise. This willingness to engage directly with feedback and offer a clear service guarantee is a major reason why many in the area trust Hampton Flooring Center. Their ability to manage everything from selecting durable LVT for a whole home to executing a custom stone backsplash, all while providing exemplary customer service like "Rui went the extra mile," solidifies their reputation as a premier destination for reliable flooring and design solutions in Western Massachusetts.
Hampton Flooring Center Details
From the business
- Small business
Service options
- Delivery
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Offerings
- Installation service
- Repair services
- Service guarantee
Payments
- Credit cards
- Debit cards
- Credit cards
Hampton Flooring Center Photos










Hampton Flooring Center Location
Hampton Flooring Center
250 Northampton St, Easthampton, MA 01027, USA
Hampton Flooring Center Reviews
companyprojectkitchencarpetsalesscheduleoutsourcedsquaredcalculationcrew
★ 5★ 4★ 3★ 2★ 1They were friendly and easy to work with. They were able to work with my schedule and were respectful of my time. They cleaned after themselves as they go.They performed quality work and offered quality materials. Rui is an asset to his company. He was knowledgeable and was able to deliver exactly what we wanted . Thank you Rui and crew for a job well done. We are happy with the install of our flooring.
September 17 · Jeff BrydaTo Jill's response: Hi Jill, it's Brenda. Thanks but I already told Chris (an owner) about my concerns with the tile on the landing when they completed the job. He saw the floor and agreed with the problems. Lower height than original (~1/4" on one side), sloped, not squared to the space, etc. I saw no purpose in having the same installers come back, demo the floor, pull up all of the new base board trim, since during installation I repeatedly expressed my concerns about the issues and the older fellow ignored them (Im not sure he speaks or understands English as he relied on the younger man for translation). And who would repair the base trim, patch the nail holes, caulk the gaps, and repaint properly? I told Chris I expected you to make it right if they crack by having Angel redo them and he agreed. Same with the carpet. Who is going to come and hammer down the tacks properly and touch up the walls and trim (I only discovered it all after they left)? I didnt get the sense the original installers would be very receptive to that and I wouldn't trust them with the paint job. I've already had most of it taken care of anyway at my own time and expense. I believe you do care, it's just that you aren't really able to make things right in terms of full repair to the entire area that's affected Things need to be done properly and carefully the first time. Many installers are quite capable of that.‐------Original revew: Having used Hampton Flooring for several projects, I highly recommend only using Angel for any tile and wood/engineered wood floor installation. He and his team deserve 5 stars without question! His work is exceptional and beautiful! And he is truly a pleasure to work with.In addition, I have always had a very good experience with the sales staff and owners and they really go the distance with trying to source what you want. I'd give another 5 stars there.However, since this review is for the whole company, you should know most installation is outsourced and my experience with that wasn't great. Uneven and improper installation of tile that I suspect will crack where it is sloped. Carpet installation resulted in cut bare feet from tacks not being hammered down, as well as marred walls and scratched newly painted trim. Required sanding and repainting and wall touch up of newly painted walls. Installation and proper job completion is the most important thing and that's where Ive been disappointed with the outsourced work... that's why I only give 3 stars overall with this updated review, having given 5 stars previously from jobs Angel did in 2019.
August 11 · BJ SWe have done business with Hampden Flooring 3 times now. Each time we have had an excellent experience. Rui Cunha was our sales person and he was excellent; great communication, great product knowledge, very friendly and very responsive. The installers did quality work and are very friendly. I cannot recommend them highly enough; great company to work with.
April 17 · Ron HealdI had a fantastic experience working with Hampton Flooring on a floor and tile kitchen project after I purchased my first home. Every member of the staff I worked with was very personable and professional and helped me navigate what could have been an overwhelming process. The work was high quality and finished on a tight schedule. I look forward to many years enjoying my new kitchen - thanks to Nicolette, Payton, Chris, Rui, Angel and the rest of the team for all their help along the way.
December 24 · Jamie PaquetteThis was our first time working with Hampton Flooring and we were very pleased with the process and the results. Rui was very professional and kept in touch with us throughout the project. Their installation team was outstanding as well. We highly recommend this business.
April 25 · Debra Nyman
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