Bond Products Inc

- 4511 Wayne Ave, Philadelphia, PA 19144

For decades, Pennsylvania’s flooring professionals, carpet workrooms, and savvy do-it-yourself enthusiasts have turned to Bond Products Inc in Philadelphia for highly specialized carpet and flooring solutions. Operating since 1947, this established, family-owned small business is far more than a typical 'home goods store.' It is a niche industry leader, renowned for manufacturing and supplying all the essential tools, machinery, and supplies needed to perfectly finish, repair, and create custom rugs and floor coverings.

Bond Products Inc is the home of the popular, patented DIY product, Instabind, which allows Pennsylvania homeowners to easily bind the edges of carpet remnants without expensive, bulky machinery, transforming leftover pieces into professional-looking runners, door mats, or area rugs. As one enthusiastic customer noted, they were "Extremely glad I found Instabind," praising the product as "easy to use & looks professionally done."

However, the business caters to professionals as well, supplying "Cutting binding & serging machines," a wide variety of tapes, yarns, and sundries, and even offering machine "Repair services" for specialized binding equipment. The staff at Bond Products are the true experts in this field, providing the kind of highly personalized and attentive customer service that large retailers simply cannot match. For example, a customer seeking to repair an expensive sisal carpet was delighted by staff members like PollyAnna and Matt, who was "beyond helpful" and could "perfectly match the color I needed from a photo I sent him via email." This level of expertise and care ensures that whether you're a professional carpet mechanic or a homeowner tackling a tricky DIY repair, you receive exactly what you need.

From selling professional-grade tools and offering "Cutting and binding carpets" in their local workroom to empowering the DIY community with Instabind, Bond Products Inc is a unique and invaluable resource in the Pennsylvania flooring landscape, proving that exceptional customer service and deep product knowledge are the cornerstones of a successful small business.

Bond Products Inc is strategically situated in Philadelphia, making it a reliable resource for professionals and consumers across the city and the broader Pennsylvania region. Its operational hours cater to the working professional, running from Monday to Friday.

The physical address for the store and workroom is:

4511 Wayne Ave, Philadelphia, PA 19144, USA

Accessibility and hours are tailored for convenience and professional engagement:

• The company offers "In-store pickup" during its regular hours (Monday - Friday 7:30 am - 3:30 pm EST), with specific instructions for "ALL DELIVERIES IN REAR OF BUILDING; AT DOCK #6."
• It provides a "Wheelchair accessible parking lot," ensuring easy access for all customers, especially important for handling heavy or bulky flooring materials.
• While located in Philadelphia, the company’s specialty products, like Instabind, are easily accessible to all Pennsylvania residents through their robust "Delivery" service.
• Their business model also includes "Onsite services" and "Delivery," which extends their reach beyond the Philadelphia storefront to assist customers directly at their location.

Bond Products Inc provides a highly specialized and comprehensive array of products and services centered on the finishing, maintenance, and repair of carpets and rugs.

• Professional Carpet Workroom Services: Offers specialized services including "Cutting and binding carpets" with various finishes, such as cotton, polyester, and serge tape, for custom rugs, runners, and cove base.
• DIY Carpet Edging Supplies: Manufactures and sells the flagship Instabind product, a peel-and-stick binding tape that allows DIY users to achieve a "professionally done" finished edge on carpet remnants using simple tools like a hot glue gun.
• Flooring Tools and Supplies: Serves as a "Tool store" for the flooring industry, offering items such as carpet cutters, bevelers, carpet backings, carpet pads, knee pads, flooring staples, mallets, and adhesives like the Bond AAT 1132 Custom Rug Compound.
• Sewing Machine Sales and Repair: The company operates as a "Sewing machine store" and provides "Sewing machine repair service" for specialized binding and serging equipment, complete with expert technical support and training videos.
• Expert Consulting and Color Matching: Staff, such as Matt, offer specialized assistance, including the ability to "perfectly match the color I needed from a photo," ensuring a seamless repair or custom project outcome.
• Machinery and Equipment: Sells and services professional-grade "Carpet Binding Machines" and sergers, including portable, bobbinless, and heavy-duty models for carpet mechanics and workrooms.
• Repair Services: Provides general "Repair services" with a "Service guarantee" not just for machines but also for repairing items like damaged rug edges.

The standout features of Bond Products Inc highlight its long history, specialized expertise, and commitment to both professional and consumer markets in Pennsylvania.

• Decades of Expertise: Established in 1947, this "Small business" has a long-standing reputation built on deep knowledge of the carpet and rug finishing industry.
• Patented DIY Innovation: They are the exclusive source for Instabind, empowering Pennsylvania homeowners to save money and create custom rugs from remnants with an easy-to-use, "professional-quality" product.
• Exceptional Customer Service: Customers praise the staff for being "a joy to speak with" and "beyond helpful," providing tailored advice and color-matching expertise that avoids unnecessary purchases.
• Full-Service Technical Support: Offers comprehensive support, including selling, servicing, and repairing specialized carpet binding and serging equipment, a vital service for flooring professionals.
• Versatile Product Range: Successfully bridges the gap between the professional "Carpet store" and the consumer DIY market by offering machinery, repair services, and accessible supplies.
• Financial Flexibility: Accepts multiple payment methods, including "Checks, Credit cards, Debit cards, NFC mobile payments," making transactions convenient for all customer types.

To inquire about the Instabind product, specialized tools, carpet workroom services, or sewing machine repairs, Pennsylvania residents can contact the knowledgeable team at Bond Products Inc.

Address: 4511 Wayne Ave, Philadelphia, PA 19144, USA

Phone: (888) 800-2663

Mobile Phone: +1 888-800-2663

Business Hours (for pickup/calls): Monday - Friday 7:30 am - 3:30 pm EST

For Pennsylvania residents—whether they are professional carpet installers or homeowners looking to complete a high-quality flooring project—Bond Products Inc is worth choosing for its unbeatable combination of specialized knowledge and unique products. In a world dominated by generalized retailers, Bond Products offers a refreshing return to expert, focused service.

The primary advantage is the guaranteed expertise; calling Bond Products means speaking with someone who is "beyond helpful" and can perfectly solve complex problems, like matching a damaged sisal trim or recommending only what is truly needed. This contrasts sharply with the "uncaring customer service agents" one might find elsewhere, as noted in a review. This commitment to customer care and technical knowledge is priceless, saving customers time, money, and frustration.

Furthermore, the availability of products like Instabind provides significant cost savings and empowers homeowners to undertake projects—like creating custom runners from remnants—that would otherwise require expensive professional service. The seamless experience, from expert advice and color matching to the convenient option of in-store pickup or delivery across Pennsylvania, solidifies Bond Products Inc's position as the premier choice for anyone needing professional-grade carpet finishing and repair solutions in the region.

Bond Products Inc

4511 Wayne Ave, Philadelphia, PA 19144, USA