Carlos Carpet and Flooring Introduce
For Pennsylvania homeowners seeking to refresh their living spaces or business owners looking for durable commercial solutions, Carlos Carpet and Flooring stands out as a Philadelphia institution. Established in 1965, this vibrant, family-owned small business in the heart of Queen Village has built a six-decade-long reputation for combining quality products with professional, expert installation. Unlike larger, impersonal retailers, Carlos Carpet and Flooring offers a highly personalized experience, ensuring that every project, whether a custom stair runner or a full hardwood floor installation, is handled with meticulous attention to detail.
Carlos Carpet and Flooring is far more than a simple retail location; it is a full-service Flooring store, Carpet installer, Floor refinishing service, and Wood and laminate flooring supplier. They specialize in a comprehensive suite of services that covers every aspect of floor renovation, ensuring clients in the greater Philadelphia area don’t have to juggle multiple contractors. The business is proudly identified as an Asian-owned and women-owned small business, further cementing its commitment to local community values and professional excellence.
Customer feedback consistently highlights the company’s blend of professionalism and personal care. For instance, one satisfied customer remarked on their positive experience with a custom installation: "Carlos carpet and flooring was very quick with our order and install for our runners. They helped us with a reasonable rate for two different colors of the same carpet and the finished product looks great. I appreciated that with our stair size and the pattern we selected, they made professional recommendations of how big the runner should be. Other bigger retailers were more interested in getting the quick sale but Carlos carpet and flooring were much more thorough and professional." This demonstrates their dedication to providing expert, tailored advice over simply pushing a quick sale.
Another review praises the communication and installation quality, which are crucial for any home improvement project: "I couldn’t be happier that we decided to go with Carlos Carpets to recarpet our steps to the basement! Debbie is an excellent communicator and ensured a seamless process from the quote all the way through scheduling the installation. I didn’t have any outstanding questions throughout the whole process. The install team are true professionals — they did such a high quality, thorough job. Would highly recommend!" This kind of seamless service and high-quality workmanship is what has allowed the company to thrive for generations in the competitive Philadelphia market.
Conveniently located in the historic and vibrant Queen Village neighborhood of Philadelphia, Carlos Carpet and Flooring is easily accessible to residents and businesses throughout the city and surrounding areas. Their physical showroom allows customers to walk in, browse their extensive inventory, and receive personalized design assistance from their experienced team.
The business location is:
515 Bainbridge St, Philadelphia, PA 19147, USA
As a professional service provider committed to serving all members of the community, Carlos Carpet and Flooring maintains basic accessibility features:
- Wheelchair Accessible Entrance: Ensuring that all customers, including those with mobility challenges, can easily enter the store for consultations and browsing.
- In-store Shopping: The showroom is open for direct visitation, providing a hands-on experience with the wide variety of samples available from major brands like Mohawk, Shaw, and Stanton.
- Curbside Pickup and Delivery: Providing flexible options for receiving materials, whether for professional installation or a DIY project.
The range of services offered by Carlos Carpet and Flooring extends beyond simple sales, positioning them as an expert, comprehensive flooring contractor. Their team of "true professionals" handles both residential and commercial projects with dedication:
- Custom Carpet Installation: Expert fitting of all carpet types, from full wall-to-wall installations to tailored solutions for complex spaces.
- Custom Area Rugs and Carpet Binding: Creating unique, custom-sized area rugs and professional binding services to finish carpet edges, turning remnants into usable pieces or adding a decorative touch.
- Hardwood Flooring and Installation: Supplying and installing a variety of hardwood options, including engineered hardwood, with meticulous attention to detail.
- Wood Floor Installation Service: Professional installation of all wood products, ensuring proper subfloor preparation and lasting results.
- Hardwood Floor Sanding and Refinishing: Specializing in floor refinishing service to restore worn or damaged hardwood floors, breathing new life into older wood with sanding and application of high-quality finishes.
- Vinyl Flooring and Installation: Offering modern and durable vinyl tile and plank options, including professional installation.
- Laminate Flooring and Installation: Providing cost-effective and attractive laminate options, complete with expert installation.
- Stair Runners: Designing and installing custom stair runners, complete with professional recommendations on sizing and pattern placement, as praised by customers.
- Repair Services: Offering services to repair various flooring types, extending the life of the existing investment.
- Assembly Service: Applicable to certain types of flooring or related materials requiring on-site construction.
Carlos Carpet and Flooring distinguishes itself in the Philadelphia market through a combination of professional quality and deep community ties, maintaining the founding vision of offering quality product and expert installation since 1965.
- Legacy and Experience: In business for over six decades, they possess a wealth of experience in all facets of flooring installation and repair, from historic Philadelphia homes to modern commercial spaces.
- Asian-Owned and Women-Owned Small Business: This identity underscores a commitment to diversity, local economic support, and personalized service often associated with small, family-run operations.
- Expert, Unbiased Professional Advice: Customers repeatedly highlight the helpful, professional recommendations provided by staff, contrasting their thoroughness with the transactional nature of larger chain stores.
- Comprehensive Product Selection: They offer a full range of products, including six quick-job stock carpeting options, and samples from major industry-leading brands for carpet, hardwood, vinyl, and laminate.
- Service Guarantee: Providing a clear service guarantee for peace of mind, ensuring that both the product and the installation meet the highest standards of quality.
- Flexible Payment Methods: Accepting various payment options, including Checks, Credit cards, and Debit cards, to facilitate smooth transactions for homeowners.
- Focus on Local Economy: They proudly support the Philadelphia economy by employing local residents for their team, further strengthening their roots in the community.
To schedule a free consultation, inquire about a custom rug, or discuss a floor refinishing project in the greater Philadelphia region, local users can reach out using the following details:
Address: 515 Bainbridge St, Philadelphia, PA 19147, USA
Phone: (215) 923-1107
For Pennsylvania residents, particularly those in the Philadelphia area, choosing Carlos Carpet and Flooring means selecting a partner whose expertise is built on over sixty years of dedicated service. Their enduring success is rooted in their professional, methodical approach to every job, ensuring every detail—from the initial consultation with excellent communicators like Debbie to the meticulous work of the installation team—is handled with utmost care. The value proposition here is simple: you get the broad selection and competitive pricing you need, paired with an unparalleled level of specialized knowledge and craftsmanship.
By identifying as a Wood and laminate flooring supplier alongside their deep carpet expertise, they are a single, reliable source for complete floor transformations. If you are looking for a business that offers expert hardwood floor sanding and refinishing, high-quality custom carpet installation, and a personal, seamless customer experience that often surpasses bigger retailers, Carlos Carpet and Flooring is the professional choice in Philadelphia.
Carlos Carpet and Flooring Services
Flooring Store
- Custom carpet installation
- Carpet binding
- Hardwood flooring and installation
- Custom area rugs
- Vinyl flooring and installation
- Stair runners
- Laminate flooring and installation
- Hardwood floor sanding and refinishing
Carlos Carpet and Flooring Details
From the business
- Identifies as Asian-owned
- Identifies as women-owned
- Small business
Service options
- Curbside pickup
- Delivery
- In-store shopping
Accessibility
- Wheelchair accessible entrance
Offerings
- Assembly service
- Installation service
- Repair services
- Service guarantee
Payments
- Checks
- Credit cards
- Debit cards
- Credit cards
Carlos Carpet and Flooring Photos










Carlos Carpet and Flooring Location
Carlos Carpet and Flooring
515 Bainbridge St, Philadelphia, PA 19147, USA
Carlos Carpet and Flooring Reviews
carpetsstairspricebedroom
★ 5★ 4★ 3★ 2★ 1Carlos carpet and flooring was very quick with our order and install for our runners. They helped us with a reasonable rate for two different colors of the same carpet and the finished product looks great. I appreciated that with our stair size and the pattern we selected, they made professional recommendations of how big the runner should be. Other bigger retailers were more interested in getting the quick sale but Carlos carpet and flooring were much more thorough and professional.
October 27 · Emily RappoportI couldn’t be happier that we decided to go with Carlos Carpets to recarpet our steps to the basement! Debbie is an excellent communicator and ensured a seamless process from the quote all the way through scheduling the installation. I didn’t have any outstanding questions throughout the whole process. The install team are true professionals — they did such a high quality, thorough job. Would highly recommend!
January 28 · Meghann HaneyI recently had Carlos Carpeting redo the carpeting on my third floor and stairs. They did an excellent job and the installers (a 3-man team) were polite, professional, and nice to work with. I'll undoubtedly use this company again for help with my hardwood floors. Highly recommend.
June 26 · Cate SWe just had a very good experience with Carlos Carpet. Debbie was helpful when we visited the store to chose carpet for our bedroom. Everything went smoothly and quickly from there, including ordering and installation. The price for the wall to wall was very reasonable and it looks beautiful and is good quality. We were happy to give our support to a neighborhood small business. And carpeting in a bedroom is really nice!
July 24 · Cathleen MerendaHas a small patch in the bedroom carpet to repair after our puppy did some scratching. They were able to send a guy out within a few days notice at the end of our lease to fix it and avoid a costly penalty from our security deposit. There was a small bleach spot on the carpet near the washer machine we didn’t even think to mention and the technician noticed it and fixed it. Both fixes aren’t even noticeable any more. Huge help.
March 31 · Todd Sweeney
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