Cluff Carpet One Floor & Home

- 118 Cross Rd, Waterford, CT 06385

For Connecticut homeowners and businesses seeking to elevate their interiors, **Cluff Carpet One Floor & Home** in Waterford stands out as a premier destination for high-quality floor coverings and comprehensive home improvement services. While technically a dedicated **Flooring store** and **Carpet store**, the business functions as a specialized **Home goods store** by providing the foundation—literally—for any beautiful living space. Since 1972, this locally owned and operated small business has built a reputation on offering superior selection, competitive pricing, and exceptional, professional service, often surpassing the offerings of national chains.

Cluff Carpet One Floor & Home serves the greater New London County area with a commitment to value and quality that resonates deeply with local users. Customers consistently praise the knowledgeable staff and the seamless installation process, which includes everything from preparation and moving furniture to meticulous final finishing. The store's expertise spans the full spectrum of flooring, including plush, comfortable **Carpet Flooring**, timeless **Hardwood Flooring**, versatile **Laminate Flooring**, durable **Luxury Vinyl Flooring**, and modern **Tile Flooring**.

The business model focuses on making the complex process of selecting and installing new floors simple and reassuring. As part of the national Carpet One cooperative, Cluff leverages massive buying power to keep prices competitive while maintaining the personalized, attentive service of a neighborhood small business. Whether you are undertaking a full home remodel, refreshing a single room, or managing a large-scale commercial project, this Waterford staple is equipped to handle all flooring needs with professionalism and a highly-regarded service guarantee.

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Conveniently situated in Waterford, Cluff Carpet One Floor & Home ensures ease of access for customers throughout Connecticut, including those traveling from Groton, New London, and beyond. The store's location and facilities are designed to be welcoming to every visitor.

• **Address:** 118 Cross Rd, Waterford, CT 06385, USA. The location is easily accessible, making it simple to visit the showroom and browse samples.
• **Parking:** The facility includes a **Wheelchair accessible parking lot**, providing convenience for customers with mobility needs.
• **Accessibility:** The main entrance features a **Wheelchair accessible entrance**, ensuring all customers can comfortably enter and explore the showroom.
• **Community Focus:** As a **Small business** in the community, the store prides itself on being **LGBTQ+ friendly** and welcoming to all local residents looking to improve their homes or businesses.

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Cluff Carpet One Floor & Home offers a comprehensive suite of services that extend far beyond simply selling flooring materials. Their full-service approach covers every stage of the flooring project:

• **Consultation and Estimation:**
  • **Free Estimate** / **Free flooring estimates** for all projects.
  • **Shop At Home** service, allowing customers to view samples in the comfort and lighting of their own homes.
  • Utilizing a **Room Visualizer** tool to help clients digitally preview how their selected flooring will look in their space.
• **Installation and Expertise:**
  • Professional **Flooring Installation** for all product types, including **Carpet Flooring**, **Hardwood Flooring**, **Laminate Flooring**, **Luxury Vinyl Flooring**, and **Tile Flooring**.
  • Specialized **Wood floor refinishing service** (Hardwood Refinishing) to revitalize existing wood floors.
  • Comprehensive **residential and commercial flooring installation** capabilities.
• **Project Logistics and Guarantees:**
  • Provision of an **Installation service** guarantee.
  • The famous “Beautiful Guarantee,” which typically promises that if a customer is not absolutely satisfied with their new Carpet One floor, the company will replace it for free. *Terms apply, confirm current details in-store.*
  • Flexible logistical options, including **Delivery**, **In-store pickup**, and **In-store shopping**.
• **Payments:** Accepts a range of payment methods, including **Checks**, **Credit cards**, and **Debit cards**.

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The standout features of Cluff Carpet One Floor & Home are rooted in its dedication to customer satisfaction, quality products, and local knowledge, setting it apart as a preferred Connecticut **Flooring contractor**:

• **Local Legacy and Trust:** The Cluff family has been serving the Waterford area since 1972, demonstrating a long-standing commitment to the Connecticut community and earning repeated recognition as a 'Best Flooring Company.'
• **Extensive Material Selection:** The store operates as a diverse **Flooring store**, **Carpet store**, **Tile store**, and **Wood and laminate flooring supplier**, carrying high-quality brands and exclusive Carpet One collections not found at generic big-box retailers.
• **Exceptional Customer Service:** Reviews highlight the highly professional, nice, and knowledgeable staff. One customer noted the team tracked down discontinued tile and had it shipped from Arizona, showcasing a commitment to problem-solving and going above and beyond.
• **Commitment to Quality Installation:** The installers are frequently noted for being prompt, efficient, and professional, ensuring a "flawless job" from the padding to the final placement of the chosen floor covering. The company's immediate and impressive response to any minor issues further solidifies their dedication to quality.
• **Commercial and Residential Expertise:** They are equipped to handle both small residential projects and large-scale **Commercial Installation** for businesses, providing full-service flooring solutions across the region.
• **Onsite Convenience:** Customers benefit from the convenience of **Onsite services**, including the ability to request a free in-home estimate, which is perfect for Connecticut residents with busy schedules.

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Connect with the expert team at Cluff Carpet One Floor & Home to start your next project:

• **Address:** 118 Cross Rd, Waterford, CT 06385, USA
• **Phone:** (860) 333-5156

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For Connecticut residents, choosing **Cluff Carpet One Floor & Home** is worthwhile because it successfully merges the extensive selection and competitive pricing of a national entity with the accountability and tailored customer care of a long-established local small business. When undertaking a major home improvement investment like new flooring, the confidence in a professional, guaranteed installation and expert advice is paramount.

It is worth choosing Cluff not just for the beautiful **Carpet Flooring** or the quality **Wood floor installation service** and **Hardwood Refinishing**, but for the total package: the assurance of their 'Beautiful Guarantee' and the peace of mind that comes from dealing with a team of nice, professional experts who will actively track down discontinued tile or meticulously handle complicated installation areas like stairs. The focus here is on quality, value, and a seamless, hassle-free experience—factors that make Cluff Carpet One Floor & Home the preferred **Home goods store** and flooring specialist for those in Waterford and surrounding Connecticut towns.

Cluff Carpet One Floor & Home

118 Cross Rd, Waterford, CT 06385, USA