Westbrook Floor Covering

- 1275 Boston Post Rd, Westbrook, CT 06498

Welcome to Westbrook Floor Covering, a name synonymous with quality flooring and dedicated service along the Connecticut Shoreline. While primarily known and expertly positioned as a comprehensive flooring specialist, the term "general contractor" is often used broadly by local homeowners in Connecticut to encompass reliable, professional home improvement services, particularly those requiring significant installation and project management, which Westbrook Floor Covering masterfully provides in the realm of floor installation. Serving homeowners and businesses in Westbrook, Middlesex County, and the surrounding communities for over 24 years since 2001, this locally owned business has built a sterling reputation based on expertise, reliability, and an unwavering commitment to customer satisfaction. Unlike the vast, impersonal experience of a big-box store, Westbrook Floor Covering offers a highly personalized and consultative approach, ensuring your flooring project—be it a cozy new carpet or a robust hardwood installation—is handled with exceptional care and professionalism from start to finish.

Their longevity in the competitive Connecticut market speaks volumes; with over two decades in business, they have proven to be a consistent, trustworthy partner for all your floor covering needs. They pride themselves on guiding customers through every step of the flooring process, offering not just a large selection of premium materials but also the expert advice needed to choose the perfect floor for your lifestyle, home decor, and budget. Whether your focus is on durability for a busy household, aesthetic appeal for a stylish remodel, or a complete installation service backed by a solid guarantee, Westbrook Floor Covering delivers the exceptional results Connecticut residents expect.

Convenience is key for busy Connecticut homeowners and contractors, and Westbrook Floor Covering’s location is highly accessible. You can find their showroom at:
1275 Boston Post Rd, Westbrook, CT 06498, USA

This prime spot on Historic Route 1/Boston Post Road, just outside the center of Westbrook, CT, makes it an easy trip for residents across Middlesex County and beyond. The facility itself is housed in a charming two-story circa 1802 Federal Building, offering a unique and warm environment for viewing samples and consulting with experts. To ensure every member of the community can visit comfortably, the location is equipped with excellent accessibility features, including a wheelchair accessible entrance and a wheelchair accessible parking lot. This commitment to accessibility reflects the business's dedication to serving all local customers.

While the company's core competency is flooring—a complex and specialized area of construction—their offerings cover a wide range of products and associated services, making them the go-to specialist for a critical part of any home renovation or new build. Their professional in-house installers, with years of experience, ensure the quality of workmanship you can trust.

• Flooring Store / Sales: A vast selection of name brand products, including carpeting, hardwood, laminate flooring, luxury vinyl plank and tile, ceramic/porcelain tile, natural stone floors, cork tile, sheet vinyl, and waterproof flooring. They are a Mohawk Color Center and carry major brands like Pergo, Coretec, Stanton, Karastan, and more.
• Carpet and Rug Store Services: Offering broadloom carpet, over 500 runner samples, and a wide variety of high-quality area rugs.
• Custom Carpet and Area Rug Services: Specialized services including the construction of custom-designed carpets and area rug binding, providing truly personalized floor coverings for your space.
• Professional Installation Service: Full-service, expert installation for all product types sold, performed by their own experienced crew, backed by their service guarantee. This includes wood floor installation, tile installation, and more. They also specialize in refitting boats with marine carpet and vinyl products.
• Repair Services: Offering solutions for existing flooring to extend its life and maintain its appearance.
• In-Home Consultation and Measurement: Free in-home measurements and design consultation to ensure an accurate quote and the perfect fit for your chosen materials. They help consider factors like traffic (pets, kids), lighting, and decor.
• Delivery: Convenient delivery options are available for materials.
• Cleaning Services: On-staff certified and trained carpet and upholstery cleaning technicians, offering superior cleaning of installed carpet and even pick-up, cleaning, and delivery of hand-knot, tufted, and machine-made area carpets.

Choosing a local business in Connecticut should be about more than just proximity; it should be about superior service and proven quality. Westbrook Floor Covering stands out with several key features that benefit every local customer.

• Local Expertise and Longevity: Serving the Connecticut Shoreline for over 24 years (since 2001), demonstrating stability and deep knowledge of local needs and styles.
• Personalized Service: A "fashion flooring store" philosophy that prioritizes design, quality craftsmanship, and personal attention, unlike the limited, rushed experience found elsewhere. Customers like Bonnie and Russ are known for their patient and helpful approach.
• Guaranteed Workmanship: They employ their own seasoned installers and provide a service guarantee, standing behind all their work to ensure a happy and satisfied customer is always the goal.
• Full-Service Project Management: The team is adept at handling unexpected challenges, such as the need for leveler material during an installation, without causing project delays.
• Extensive Showroom Experience: Four dedicated showrooms and the Westbrook Room Designer Center offer a "gallery of color and style" in a warm, non-intimidating home environment. Customers are encouraged to bring in fabric swatches, paint chips, and wall coverings for perfect material selection.
• Diverse Payment Options: For customer convenience, the store accepts various payment methods, including Credit cards, Debit cards, and NFC mobile payments.

For residents in Connecticut looking to start their next flooring project, the team at Westbrook Floor Covering is ready to assist.

Address: 1275 Boston Post Rd, Westbrook, CT 06498, USA
Phone: (860) 399-6161
Mobile Phone: +1 860-399-6161

For any Connecticut resident undertaking a major home improvement project, finding a reliable "general contractor" for critical elements like flooring is essential. Westbrook Floor Covering provides the specialized, end-to-end service for floor coverings that often surpasses what a general contractor might subcontract. Choosing this local establishment means selecting a partner who offers premium quality products and a professional, guaranteed installation process.

Customer feedback consistently highlights the value of choosing this local business over a large chain. As one satisfied customer noted, the team—including Bonnie and Russ—was patient and allowed them to take their time, and the installation crew flawlessly handled unexpected material needs without a hitch, resulting in a fantastic-looking floor. Another praised their ability to create a custom carpet design, calling the resulting piece "beautiful," and highlighted the personal service provided by the local store. The installers were described as great, even managing the difficult task of moving a very heavy bed.

In short, Westbrook Floor Covering delivers a powerful combination: a wide array of high-quality, on-trend flooring products; a team of in-house installation experts whose work is guaranteed; and the kind of personal, knowledgeable customer service that has kept them thriving on the Connecticut Shoreline for over twenty-four years. They don't just sell floors; they guide you to the perfect, lasting foundation for your home, providing a level of specialized project management and guaranteed quality that makes them an indispensable asset for any local building or renovation need. By choosing them, you are investing in local experience, quality, and a commitment to perfection.

Westbrook Floor Covering

1275 Boston Post Rd, Westbrook, CT 06498, USA