TLC Floor Center

- 682 Boswell Ave, Norwich, CT 06360

Choosing the right flooring is a crucial step in any home improvement or commercial renovation project. For residents and business owners across New London County and the greater Connecticut region, finding a trusted local specialist that offers both a wide selection and expert installation is essential. Located in Norwich, TLC Floor Center positions itself as a comprehensive resource for all things flooring, from sales to specialized installation and refinishing services. Though its name includes "Center," this establishment functions as much more than a simple retail outlet; it is a full-service flooring contractor and design partner dedicated to helping local users transform their spaces.

TLC Floor Center prides itself on offering a diverse range of flooring types, catering to various aesthetic preferences, budgets, and functional requirements, including high-traffic residential areas and commercial environments. Their expertise extends beyond simply selling materials, encompassing professional installation and specialized services like hardwood floor refinishing, making them a significant local player in home and business design. They are not merely a "furniture store" in the traditional sense, but a specialized destination focused on one of the most fundamental elements of interior design: the floor.

TLC Floor Center is conveniently located at 682 Boswell Ave in Norwich, CT 06360, USA. This location makes it readily accessible for customers throughout Norwich, Colchester, New London, and the surrounding communities in Eastern Connecticut. For those planning a visit to explore the showroom or consult with a specialist, the center offers practical accessibility features. Specifically, the location includes a wheelchair-accessible entrance and a dedicated wheelchair-accessible parking lot, demonstrating a commitment to serving all members of the local Connecticut community. This physical accessibility ensures that every customer can comfortably and easily access the products and expert advice they need for their flooring projects.

As a specialist in floor and design solutions, TLC Floor Center offers an extensive portfolio of services for both residential and commercial clients. These services cover the entire lifecycle of a floor, from selection and design to installation, repair, and long-term maintenance. Their commitment is to handle the entire flooring project from start to finish.

• Flooring Sales and Supply: Offering a wide range of flooring materials, including Carpet (new carpets, area rugs, marine/boat carpet), Hardwood and Engineered Hardwood Flooring, Laminate Flooring, Luxury Vinyl Flooring (LVT, LVP, Sheet Vinyl), Ceramic Tile, Porcelain Tile, Natural Stone Tile, and Mosaic Tile.
• Professional Installation Services: Expert installation for all flooring types sold, including glued-down applications, ensuring professional and durable results. This encompasses tile installation for floors and backsplashes (kitchens and bathrooms).
• Hardwood Floor Refinishing: Specialized service to restore worn or damaged hardwood floors, breathing new life into existing wooden surfaces and saving customers the cost of a full replacement.
• Floor Repairs and Refinishing: General repair services, including tile floor repairs, carpet stretching, carpet repair, and floor sanding and polishing.
• Design Consultation: Assistance with home and interior design, helping customers select the best flooring options, designs, and colors to match their home's aesthetic.
• Free In-Home Estimate: A crucial service where experts visit the customer's location to measure the space and provide an accurate, commitment-free quote for the project.
• Commercial and Residential Projects: Services are available to both homeowners and businesses, accommodating projects of various scopes.

Several features distinguish TLC Floor Center as a notable choice for Connecticut residents seeking flooring solutions. They are positioned as a locally owned and operated business, which often translates to personalized service and a deep understanding of local needs and preferences.

• Local Expertise and Longevity: The company has years of hands-on experience in the local area, offering insights into the best products for Connecticut climate and lifestyles. They serve a wide area including Norwich, Colchester, New London, and surrounding towns.
• Comprehensive Product Range: Beyond the standard flooring types, they offer specialized products like Luxury Vinyl Plank (LVP) and Luxury Vinyl Tile (LVT) for waterproof and resilient options, as well as marine carpet solutions for local boaters.
• Commitment to Quality: They carry products from trusted vendors like Shaw Floors, Mohawk, Dixie Home, and Phenix, indicating a focus on durable, quality, and fashion-forward materials.
• Service Guarantee: The company publicly states that their offerings include a service guarantee, providing a degree of assurance regarding the quality of their installation and repair work.
• Payment Flexibility: They accept major Credit Cards and Debit Cards, making payment convenient for customers.
• Customer Experience Tools: They utilize tools like a 'room visualizer' to help customers virtually see how different flooring selections will look in their specific space before making a final commitment.

For residents in the Norwich and New London County area ready to discuss a new project or schedule a consultation, TLC Floor Center can be reached through the following details:

• Address: 682 Boswell Ave, Norwich, CT 06360, USA
• Phone: (860) 426-6980
• Mobile Phone: +1 860-426-6980

Choosing TLC Floor Center is often presented as a choice for specialized, local, and comprehensive flooring service. The business model is built on providing more than just materials; it offers complete project management from the initial free in-home estimate through to final installation. The availability of specialized services, such as expert hardwood floor refinishing, is a particular highlight for many Connecticut homes that feature original wood flooring that simply needs restoration rather than replacement. One customer review noted they "did an excellent job and cost much less than others had quoted us" on a hardwood repair and refinishing project, indicating value and quality in their niche services.

For potential customers, the commitment to variety—from luxury vinyl and ceramic tile to the latest in carpet technology—means they can meet almost any interior design vision. They aim to be a single, reliable source for all a client’s flooring needs. However, it is also important for local customers to note the critical value of excellent communication and follow-up. While many reviews praise the quality of the final floor and the professionalism of the crews, one highly critical review highlighted a major, prolonged issue with a floor installation supposedly under a lifetime warranty, citing poor communication and a failure to resolve a dangerous and embarrassing defect over several years. This shows that, as with any home service provider, prospective clients should prioritize clear, documented communication and verify the specifics of all warranties and service guarantees before proceeding, ensuring the company's stated values of professionalism and customer satisfaction are delivered consistently throughout the entire process, including post-installation support. The dedication to quality craftsmanship and competitive pricing is what draws many local customers, but the consistency of customer service is a factor every Connecticut homeowner should consider when selecting a contractor for such a significant home investment.

TLC Floor Center

682 Boswell Ave, Norwich, CT 06360, USA