Fashion Floor Carpet Galleries Introduce
They operate as a full-service flooring store, offering far more than just retail sales. Their expertise extends to every stage of a flooring project, including consultation, measurement, and skilled installation for both residential and commercial clients. The selection is extensive, covering hard floors like solid wood and laminate, soft flooring such as area rugs and commercial carpet, and specialty items like waterproof Luxury Vinyl Planks (LVP). This breadth of inventory, coupled with their long history, is designed to ensure that every Pennsylvania resident can find a product that perfectly matches their lifestyle, home decor, and budgetary requirements.
However, it is important for prospective customers to note the mixed feedback regarding customer service and project completion times. While some reviews praise the satisfaction with the final product—including great deals on quality carpeting and custom-made area rugs—other accounts point to significant communication issues, delays in service, and concerns about the quality of workmanship, particularly regarding seaming and binding. Choosing this small business requires an understanding of these variable customer experiences, but their long-standing presence in the community suggests many residents continue to rely on them for their foundational home improvement projects.
The store’s address is:
431 Market St, Kingston, PA 18704, USA
Situated in a bustling commercial district, the location on Market Street ensures that it is easy to find and reach for both quick visits and longer consultation appointments. Customers traveling from Wilkes-Barre, Scranton, and surrounding Luzerne County areas can typically reach the showroom without difficulty. The facility is designed to accommodate all shoppers, reflecting a commitment to broad community access. The accessibility features are a key consideration for many local users planning a large home renovation project that requires multiple visits:
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
These features ensure that anyone undertaking a home improvement project can comfortably visit the 10,000-square-foot showroom to browse samples and consult with staff, regardless of mobility requirements.
- Residential and Commercial Services: Offering sales, consultation, and installation for both private residences and commercial properties across all product types.
- New Flooring Sales: A wide selection of materials is available for purchase, including Area Rugs, Commercial Carpet, Hardwood Flooring, Laminate Flooring, Ceramic Tile, Waterproof Luxury Vinyl Planks (LVP), and other Hard Floors.
- Professional Installation Service: Expert contractors are available to handle the removal of old flooring, subfloor preparation, and the skilled installation of new materials to ensure longevity and a high-quality finish.
- Custom Area Rugs and Binding: Services include creating custom-sized area rugs and runners from broadloom carpet, along with binding services to finish the edges.
- Hardwood Flooring Installation: Specialized services for both solid wood and engineered wood flooring, catering to various aesthetic and durability needs.
- Window Treatments: In addition to flooring, they offer a variety of Window Treatments, including shades, blinds, and shutters, to complete the home's aesthetic and functional design.
- Delivery Service: For the customer’s convenience, especially for large material orders, delivery services are available.
- Repair services: The business offers repair services for existing flooring, extending the life of current installations where possible.
- Service Guarantee: Offering a Service Guarantee on their installations, though customers should clarify the specific terms and duration of this guarantee before final purchase.
- Payment Options: Accepts major Credit Cards and Debit Cards for flexible purchasing.
- Extensive Showroom and Product Depth: The 10,000-square-foot showroom allows customers to see, touch, and feel a vast range of flooring styles and materials—including all the latest trends in waterproof LVP and classic hardwood—providing a tactile shopping experience unmatched by limited displays elsewhere.
- Diverse Product Portfolio: The company's unique blend of offering a full Flooring Store inventory alongside professional Window Treatments makes them a single-source provider for two essential home design elements, simplifying the renovation process for local users.
- Longevity and Experience: With a business established in 1966 and claiming over 50 years of experience, the company brings a deep well of specialized knowledge to consultations, ensuring informed recommendations for material selection and installation techniques.
- Small Business Personalization: Being a local, small business allows them to potentially offer a more personalized consultation experience compared to larger chain stores, focusing on the specific needs of a local home or business environment.
- Free Estimates and Measurements: Customers can arrange for a free, no-obligation measurement and quote, which is crucial for budgeting a significant home renovation project.
- Discounts for Military and Seniors: The business offers a 10% discount on materials for military personnel and seniors, providing valuable savings for two important segments of the Pennsylvania community.
Address: 431 Market St, Kingston, PA 18704, USA
Phone: (570) 287-4354
The key draw is their technical expertise and comprehensive service offering, particularly for complex installations. They provide services that cover every type of flooring, from the durable needs of Commercial Carpet to the high-end appeal of Hardwood Flooring, ensuring residents can find the perfect solution for every room, whether it’s a basement, a kitchen, or a high-traffic entryway. The availability of installation and repair services, backed by a service guarantee, means that customers are not just buying materials, but a full-service solution intended to last for years. This is a critical factor for long-term home investment.
However, potential customers must exercise due diligence regarding project management and customer communication, especially when dealing with custom orders like seamed runners, as there are noted instances of dissatisfaction related to delays and communication failures. The consensus from satisfied customers, though, highlights great value, reasonable prices, and high-quality outcomes on completed carpeting and area rug projects. Ultimately, this business is an excellent choice for those who are willing to proactively manage communication to leverage decades of local flooring expertise and achieve significant savings on quality home goods.
Fashion Floor Carpet Galleries Services
Flooring Store
- Area Rugs
- Ceramic Tile
- Commercial Carpet
- Commercial Flooring
- Hard Floors
- Hardwood Flooring Installation
- Laminate Flooring
- New Flooring
- Residential & Commercial Services
- Window Treatments
- Wood Flooring
Fashion Floor Carpet Galleries Details
From the business
- Small business
Service options
- Delivery
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Offerings
- Installation service
- Repair services
- Service guarantee
Payments
- Credit cards
- Debit cards
- Credit cards
Fashion Floor Carpet Galleries Photos




Fashion Floor Carpet Galleries Location
Fashion Floor Carpet Galleries
431 Market St, Kingston, PA 18704, USA
Fashion Floor Carpet Galleries Reviews
pricescarpeting
★ 5★ 4★ 3★ 2★ 1The absolute WORST service that I have ever received. I ordered 3 long runners which took 3 months to come in and get seamed and bound. The seaming was very poorly done. They said they'd fix it. 1 month later, I called. Jeff Urbanski, the owner, laughed and said the runner was in the same spot as when I took it back. I expressed my displeasure, and he yelled at me for 20 minutes. He said I should have called HIM. Many excuses were made. I asked for a refund and was denied. It took another 3 months to get a new carpet. He never called me to say it was done. I went there, he said it was completed, and brought it out to show me. IT WASN'T BOUND! Jeff then lied and said I told him not to bind it! He wouldn't let me take the runner, THAT I HAD PAID FOR, to get it bound somewhere else! I had to have him sign a paper to say he'd have it bound the next day. It was finally finished. I would NEVER do business with Fashion Floors. Jeff doesn't return calls, the workmanship is shoddy, he lures you in with kindness and takes advantage of your time and money, and after all of that, Jeff yells at the customer for his own failure! I know someone else who had their entire upstairs carpeted. All of the seams are coming apart. Please find someone else to fill your carpeting needs.
June 05 · shirl themGreat place for carpeting. I had area rugs made. Very satisfied.
April 22 · Marilyn BroganThese guys are great to deal with, truly professionals. My whole house looks fantastic!!! Capeting in all bedrooms, and plank flooring in my downstairs. A+A+A+A+A+
January 19 · Lisa DWent there three times, filled out info form never called back
April 04 · Barbara LongToday we FINALLY received the last part of our order. So many mistakes and not on our behalf. They were apologetic .It wasn't the service I was expecting.
April 07 · Robin Johns
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