American Carpet Introduce
For Connecticut homeowners embarking on a renovation or simply seeking to upgrade their living space, American Carpet in Waterbury stands out as the essential partner for all things flooring and home improvement. While the name highlights its origins as a 'Carpet store,' this business, also frequently referenced by customers as American Carpet South, is recognized throughout the region for providing a comprehensive selection of flooring materials and, most critically, expert installation services. This makes it a crucial resource for any home goods project focused on a floor-to-ceiling transformation.
The core of American Carpet’s value proposition is providing the high-quality installation that turns a purchase into a beautiful, lasting home fixture. Their reputation for excellence is evident in glowing customer reviews, which repeatedly emphasize the professionalism, efficiency, and sheer quality of the work performed. For instance, customers who had their maple hardwood floors installed remarked on the "impeccable job" done by the installers, who were described as "extremely neat, efficient, and professional," and who "worked non stop." This dedication to craftsmanship and clean, timely execution is exactly what busy Connecticut residents look for when investing in their homes.
The Waterbury team works diligently to ensure that the entire process, from material selection to final clean-up, is seamless and stress-free. Whether you are seeking the timeless elegance of hardwood, the comfort of plush carpet, or the durability of modern luxury vinyl, American Carpet provides the essential home service that guarantees a finished look that enhances the value and beauty of your Connecticut property. The firm is also a known contractor for major retailers like Home Depot, showcasing a level of trust and quality control that resonates with local users seeking reliable service providers.
American Carpet is strategically located in Waterbury, Connecticut, providing easy access for residential and commercial clients across the state. Waterbury acts as a central hub, making the store a convenient drive for many homeowners in the greater Connecticut area.
The physical address of the store is: 1604 Thomaston Ave, Waterbury, CT 06704, USA.
Located on Thomaston Avenue, the location is part of a commercial area that facilitates focused shopping for home improvement needs. Due to the nature of their business, which revolves around in-home services like installation and delivery, the accessibility extends far beyond the showroom floor.
While the business type is focused on the sale and installation of flooring, customers are able to utilize modern payment methods for ease of transaction:
- Major Credit Cards are accepted for all purchases, simplifying the investment in large-scale home projects.
American Carpet provides a robust suite of services tailored to ensure a complete, professional, and satisfactory flooring replacement experience for Connecticut homeowners.
- Professional Flooring Installation: Specializing in the expert installation of all flooring types, including carpet, hardwood, laminate, and luxury vinyl (LVP/LVT). Their installers are highly praised for their efficiency, neatness, and impeccable craftsmanship, ensuring a flawless final product.
- Residential and Commercial Service: The company caters to both individual homeowners looking to refresh a single room and business owners requiring durable, high-traffic flooring for commercial spaces.
- Cancellation and Scheduling Flexibility: Customer reviews highlight excellent communication and flexibility, even in unexpected situations, such as the need to cancel or reschedule an installation appointment.
- In-Home Delivery Service: Providing essential delivery of materials directly to the project location, streamlining the logistics of major home renovations and saving the customer time and effort.
- Comprehensive Service Guarantee: Standing firmly behind their work with a solid service guarantee, offering Connecticut residents peace of mind and confidence in their long-term investment.
- Post-Installation Follow-up: The company demonstrates a commitment to customer satisfaction by performing follow-up calls after the completion of the installation to ensure the entire project met expectations.
American Carpet's success and high customer rating stem from key operational and service features that resonate deeply with local Connecticut residents.
- Expert Hardwood Installation: They are highly regarded for their ability to install complex materials like maple hardwood, with installations described as "impeccable" and "beautiful," highlighting their mastery of premium flooring types.
- Seamless Contractor Integration: Their status as a contractor for major home improvement stores (such as Home Depot) assures a standardized level of quality, reliability, and professional vetting that many local users trust implicitly.
- Reliable Communication: Customers consistently note the clear, prompt, and "excellent communication" from staff members, such as a team lead named Alex, which is essential for managing the timeline and expectations of a renovation project.
- Highly Efficient and Professional Crews: The installation teams work "non stop" and are noted for being "extremely neat," arriving at the appointed time, and ensuring a thorough clean-up at the end of each day.
- Focus on Customer Satisfaction: The proactive step of making a follow-up call the day after installation demonstrates a strong, enduring commitment to ensuring the job was completed to the client's total satisfaction.
To begin your flooring project, schedule an installation, or inquire about materials and services, you can contact the American Carpet team directly at their Waterbury location.
Address: 1604 Thomaston Ave, Waterbury, CT 06704, USA
Phone: (203) 753-7700
Mobile Phone: +1 203-753-7700
Their dedicated team is ready to answer questions and guide you through the process of selecting and installing the perfect floor for your home or business.
Choosing American Carpet for your home project is worth it because you are not just purchasing a product; you are securing a highly recommended, professional, end-to-end service solution right here in Connecticut. For residents who value their time and demand flawless results, this company eliminates the common stress points of home renovation. The fact that their installation teams consistently exceed expectations—by being punctual, working diligently, and performing a thorough clean-up—means your home life experiences minimal disruption.
They specialize in the highest standard of installation across a comprehensive range of products, from intricate hardwood to durable, modern LVP. The backing of a strong service guarantee, coupled with their recognized quality as a contractor for national retailers, provides a level of assurance that few local-only operations can match. When you choose American Carpet, you are choosing guaranteed expertise, exceptional communication, and a finished product that will significantly enhance the beauty and longevity of your Connecticut property. The follow-up care and willingness to accommodate unexpected cancellations further solidify their position as a customer-first home goods provider that stands above the rest.
American Carpet Details
Service options
- Delivery
Offerings
- Installation service
- Service guarantee
Payments
- Credit cards
American Carpet Photos



American Carpet Location
American Carpet
1604 Thomaston Ave, Waterbury, CT 06704, USA
American Carpet Reviews
We are beyond happy with our experience with Home Depot and American Carpet South. The two young men that installed our maple hardwood floor did an impeccable job. The floor is beautiful. The installers were extremely neat, efficient, and professional. They arrived at the appointed time. They also cleaned up at the end of the day. I cannot write enough positive comments about American Carpet South. Also, we received a call the following day from an employee who wanted to ensure that everything went well. We have plans to use Home Depot and American Carpet South again.
June 06 · Claudia WilliamsI went through Home Depot and they contract American Carpet. We had to cancel the install for an unexpected reason but Alex provided excellent communication. The guys came and did above and beyond my expectations. They worked non stop and I wouldn’t hesitate to use them again.
March 22 · Kevin PalladinoWe purchased carpeting from The Home Depot and American Carpet from Waterbury performed the installation.The carpet we chose is of a mid-level grade. It feels great to walk on it. As for the pad that fits underneath the carpet, it is of good quality.It is for an apartment that is above another one, so along with cushioning your feet when walking on it, it muffles the sound a little better as well.The crew of two arrived as on time and called me to inform me they arrived. They were professional, friendly, and informative as well. I was kept up to speed regarding the progress while they were doing the job.They did a nice job of cleaning the mess at the end of the job.They called me to tell me they were just about done and wanted to know if I wanted to take a look at the results of their labor.I walked the whole perimeter, including four rooms with three closets. Everything looks as good or better than I had imagined!I was unable to find any errors or blemishes. I could only find high quality work and lovely carpeting.If you need carpets installed, I recommend you have this company do the work.
May 20 · K LapWe contracted a carpet removal & vinyl flooring install job through Home Depot and are incredibly satisfied with the outcome. The installer was friendly, patient while we made decisions, and made sure we were totally satisfied before packing up. The floor looks fantastic and so does all of the trim work/transition strips.
October 14 · Lacey AllainAfter a nightmare of a countertop installation from a different contracted company thru Home Depot- American Carpet (also contracted thru HD) was a breath of fresh air. Todd came out and was honest about doing my backsplash and how it wouldn’t look good until the other company fixed their issue-After a couple weeks of stressful encounters with the other company it was finally resolved and Todd came back and did an awesome job on my backsplash.100% recommend this company
July 11 · Cheri Cote
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