Carpets Plus, Inc. Introduce
For Connecticut homeowners embarking on a renovation or simply looking to refresh their living spaces, finding a trustworthy "home goods store" is essential. When it comes to foundational home elements like flooring, residents of the Greater Waterbury area turn to specialists who offer both a vast selection and professional installation expertise. Carpets Plus, Inc., located right in Waterbury, CT, is precisely this kind of specialist, operating as a premier flooring store that provides a wide range of materials crucial to any home aesthetic.
While the company's name proudly features "Carpets," its service scope extends far beyond traditional carpeting. Carpets Plus, Inc. is a full-service flooring provider that supplies and expertly installs virtually every popular type of floor covering used in modern homes and businesses. The showroom on Falls Avenue is a one-stop shop where Connecticut customers can explore a comprehensive catalog of options, from the cozy comfort of new carpet to the classic elegance of hardwood, the durability of stone and tile, and the practicality of laminate and vinyl.
The business model is built on providing a complete solution. This means their service includes more than just the sale of materials; it encompasses everything from helping you select the perfect floor to the complete removal of your old flooring and the professional installation of the new product. This all-encompassing approach ensures quality control and accountability throughout the entire project. The numerous positive reviews from local customers attest to their outstanding work ethic, excellent customer service on the sales end, and the amazing job done by the installation crews, highlighting their superior attention to detail and care for the customer's home.
With over 30 years of experience serving the New England region, Carpets Plus, Inc. has established itself as a reliable source for quality products, competitive prices, and skilled craftsmanship—a true home goods specialist focusing on the most important surface in any Connecticut property.
Carpets Plus, Inc. is centrally located in Waterbury, making it a convenient destination for customers throughout central Connecticut, including surrounding towns in New Haven County. Their well-established showroom and operational center can be found at: 24 Falls Ave, Waterbury, CT 06708, USA.
Recognizing the importance of providing a welcoming and accessible environment for all Connecticut residents, the premises are designed with ease of access in mind. The showroom features essential amenities and accessibility options, ensuring that every customer can comfortably visit and browse their extensive selection of flooring products. Accessibility features include:
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
In addition to the physical store being readily accessible, the company’s business hours are structured to accommodate busy schedules, with evenings available by appointment. Customers seeking a quick visit or a comprehensive consultation can easily plan their trip to the Falls Avenue location.
Carpets Plus, Inc. provides a full spectrum of services that solidify their reputation as a premier flooring specialist, handling every detail of the floor renovation process for Connecticut homes and businesses. Their service offerings include:
- Complete Flooring Installations: Expert installation of all flooring types for residential and commercial properties.
- Carpet Installation: Professional fitting of various carpet styles, including those for high-traffic and specialized use.
- Hardwood Flooring Installation: Installation of various wood types, including Oak, Ash, Hand-Scraped, and Bamboo, backed by a 1-year labor warranty.
- Tile and Stone Installation: Expert laying of Stone, Ceramic, Marble, and Porcelain tiles for kitchens, bathrooms, and other areas.
- Laminate and Vinyl Flooring Installation: Quick and simple installation of durable, modern laminate and vinyl products.
- Old Flooring Removal: Complete removal of existing flooring materials as part of the installation process.
- Flooring Repair Services: Addressing damage and wear on existing floor coverings to extend their lifespan.
- Material Delivery: Ensuring all purchased products are safely and efficiently transported to the customer’s home or job site.
Choosing Carpets Plus, Inc. means benefiting from the expertise of a long-standing local Connecticut business with a clear dedication to customer satisfaction and high-quality results. Several features stand out:
- Extensive Product Diversity: They offer an impressive catalog that covers all major flooring categories, allowing customers to use one contractor for multi-room projects involving different materials like carpet, hardwood, and tile.
- Expert Installation Crew: Customer reviews consistently praise the professionalism and attention to detail of the installation team, exemplified by the positive feedback for crew members like Jose, whose two decades of experience show in his "absolutely perfect" work.
- Service and Warranty Guarantee: The company offers a clear service guarantee, including a 1-year labor warranty on their hardwood installations, providing peace of mind to homeowners.
- Convenient Shopping Experience: The showroom provides a comfortable environment with complimentary Wi-Fi, and the business accepts a variety of modern payment methods, including Credit Cards, Debit Cards, and NFC mobile payments.
- Value and Affordability: They are noted for providing competitive pricing and quick installation, ensuring customers receive both a high-quality product and an excellent value proposition.
For Connecticut residents ready to begin their flooring project, or who need to schedule an estimate or service appointment in the Waterbury area, the professional team at Carpets Plus, Inc. can be reached at the following contact points:
Address: 24 Falls Ave, Waterbury, CT 06708, USA
You can contact their knowledgeable staff directly by phone:
Phone: (203) 753-8235
Mobile Phone: +1 203-753-8235
For homeowners and businesses in Connecticut, choosing Carpets Plus, Inc. is selecting a partner that delivers superior quality and professionalism from start to finish. What is most worth choosing about this Waterbury-based company is the perfect blend of comprehensive product selection and proven installation mastery. The testimonials from real customers consistently emphasize that the quality of the work and materials are "outstanding," a direct result of their experienced staff and installation crews who take "great care" with your home.
Instead of juggling separate contractors for carpet, tile, and hardwood, Carpets Plus provides a cohesive, single-source solution for all your needs. This streamlines the renovation process and ensures consistent quality across different flooring types—from the elegant look of Oak or Bamboo hardwood to the functional beauty of Marble or Ceramic tiles. The ability to offer a wide array of specialized options, coupled with transparent service guarantees and efficient installation (as noted by the "Quick installation" and "price was right" feedback), makes them an invaluable local home goods store and a reliable investment in your property's value and comfort.
Carpets Plus, Inc. Services
Carpet Store
- Carpet
- Hardwood Flooring
- Oak
- Hand-Scraped
- Bamboo
- Stone And Ceramic Tiling
- Marble Tiles
- Porcelain Tiles
- Vinyl Flooring
- Laminate Flooring
- Simple And Quick Installation
Carpets Plus, Inc. Details
Service options
- Delivery
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Offerings
- Installation service
- Repair services
- Service guarantee
Amenities
- Wi-Fi
- Wi-Fi
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Carpets Plus, Inc. Photos










Carpets Plus, Inc. Location
Carpets Plus, Inc.
24 Falls Ave, Waterbury, CT 06708, USA
Carpets Plus, Inc. Reviews
priceshomeownerkitchencompany
★ 5★ 4★ 3★ 2★ 1Carpets Plus just installed new floors for me in my house and I’m absolutely thrilled. The quality of the work and materials are outstanding. Their customer service on the sales end was excellent and the installation crew did an amazing job. They had excellent attention to detail and put my home back together with great care. I highly recommend this company. (Pardon the partially completed kitchen - we’re in the midst of a renovation).
April 23 · Michelle DemeyerAbsolutely perfect! Jose at Carpet Plus has 20 years of experience and it shows in his work. I would use him again in a heartbeat. There is absolutely nothing wrong with the flooring it is gorgeous. Quick installation and the price was right. Thanks Jose and Carpet Plus we will be back!
January 23 · Nancy StJeanVery disappointed with this company. I’ve used them twice in the past and everything was seamless with a fair price. I purchased my most recent home and had floors installed in my kitchen. The floors lasted 6 months before coming up. I spoke to someone and they came out to take a look. They told me they would have to send an inspector and would let me know the outcome since these floors were covered under warranty. Inspector came out to my home in September of 2024. I’ve followed up three times and never received a response, nothing was done about the situation and I had to have new floors installed by a separate company. Not sure what happened with quality control and communication with this company but would not recommended any longer.
February 13 · David TaswellWe recently installed some new carpeting for the stairs leading to the second floor. We had a great selection of carpets to choose from, great installation and great prices. We like to support local businesses in our area. Thank you--- Carpets Plus. Thomas Mazuroski
April 18 · Thomas P MazuroskiThis would have been a 5 star review if it were not for the lack of concern from the co-owner Doug when I told him a couple items were missing from my home. Clearly not concerned since there was no follow-up.Make sure you lock up even the things you don't think people would take!
June 12 · michelle ruzza
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